- Stanford Health Care (Newark, CA)
- …America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will ... possess a strong understanding of CCaaS ( Contact Center as a Service) solutions, Contact Center, and Telephony technologies, as well as business analysis… more
- Wells Fargo (Shoreview, MN)
- …testing of AI-driven customer experience solutions as part of our migration to a new Contact Center as a Service ( CCaaS ) platform. In this role, you will ensure ... + 2+ year of experience working on knowledge and understanding of contact center environments and associated telephony technologies including Interactive Voice… more