- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems ... of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting… more
- Cardinal Health (Fresno, CA)
- …This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Service Center ... resolves client/customer technical issues through virtual, real-time communication with clients/customers in accordance to service level objectives, processes, and procedures. This job family serves as a liaison between the client/customer and other internal… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 -service-desk- analyst /job?mode=apply&apply=yes&in\_iframe= 1 ... direction and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience. Current ITIL Foundation and/or… more
- Koniag Government Services (Huntsville, AL)
- …**Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Tier 1 Help Desk Analyst will be responsible for providing ... Government Services company **,** is seeking a Help Desk Analyst Tier I with a secret security...be able to obtain the CompTIA Security+ certification + 1 -2 years of experience in a help desk or… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means connecting and… more
- Sprinklr (FL)
- …team focused on Sprinklr's core product suite. + Own daily relationships and engagements with Tier 1 analyst firms (eg, Gartner, Forrester, IDC). + Lead ... organized, and thrives in high-visibility, fast-paced environments. **What** **You'll** **Do** ** 1 . Strategic Analyst Engagement - Advisory & Day-to-Day… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of customer ... a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel… more
- Leidos (Ashburn, VA)
- **Description** Job Description Leidos Digital Modernization Sector is seeking a ** Tier 1 AS&W Analyst - Day Front** for this highly visible cyber security ... of professional experience in incident detection, response and remediation. + Minimum of one ( 1 ) but two (2) preferred years of specialized experience in one or more… more
- CACI International (Arlington, VA)
- …system errors, configuration challenges, and user access permissions that cannot be resolved by Tier 1 support. The analyst is responsible for managing the ... evolving needs of our customers. **Responsibilities:** The Business System Analyst on the Tier 2 support team...primary point of contact for handling escalated issues from Tier 1 related to Momentum Financials and… more
- Insight Global (Mount Laurel, NJ)
- …detail-oriented and analytical professional to join our Financial Crime Risk Management (FCRM) team as a Tier 1 AML Alert Analyst . This role is part of a ... and escalation of alerts related to Anti-Money Laundering (AML), PEP and MSB . The Analyst will play a critical role in the first line of defense against financial… more
- New York State Civil Service (Rochester, NY)
- …of Information Technology Services Chief Information Security Office, the incumbent will be a Tier 1 Analyst working in the New York Security Operations ... allowed? Yes Telecommuting allowed? Yes County Monroe Street Address 1 East Avenue With the possibility of New York...as needed.Duties include, but are not limited to:* Support Tier 0 analysts in the identification, triage, and escalation… more
- The Cigna Group (Newark, DE)
- …prepare to innovate, create and inspire. The Electrical-Mechanical-Technician (EMT) (Automation Engineer Senior Analyst ) is a Tier 1 responder who is ... primarily responsible for conducting preventive and corrective maintenance. The EMT conducts troubleshooting and advanced repair and maintenance of automated equipment including, Electrical, Controls, conveyor systems, and vision systems in a high volume… more
- City of New York (New York, NY)
- …to the creation and continued enhancement of financial system job schedules. The Job Admin Analyst will perform Tier 1 production support for FMS/3 supported ... Agency (FISA) has a vacancy for a Job Admin Analyst . Reporting directly to FISA's Financial Systems Job Administration...production applications as well as Tier 1 support for the FMS/2 Budget… more
- TEKsystems (Raleigh, NC)
- …cabling. * Document troubleshooting steps and solutions for future reference. * Assist Tier 1 support in diagnosing and resolving LAN-related problems. * Provide ... Tier 2 support for LAN-related incidents and service requests escalated from Tier 1 . * Collaborate with Tier 3 LAN Engineers for complex issue… more
- Robert Half Technology (Charlotte, NC)
- …and resolutions in ticketing systems (ServiceNow, Remedy). + Escalate unresolved issues to Tier II/III teams. Requirements Qualifications: + 1 + years of IT ... Description Robert Half is proactively recruiting Help Desk Tier I Analysts to support our clients' growing IT environments. This entry-level role is ideal for… more
- Insight Global (Dunwoody, GA)
- Job Description The Level 2 Service Desk Analyst provides advanced technical support to end-users by troubleshooting and resolving complex hardware, software, and ... This role serves as an escalation point for Level 1 analysts and works closely with other IT teams...to and resolve escalated technical support requests from Level 1 analysts and end-users. - Troubleshoot and resolve issues… more
- Criterion Systems (Las Vegas, NV)
- …Energy National Nuclear Security Administration. Responsibilities We are seeking aTier 1 Intrusion Analystto support and contribute to our government customer's ... GCIA, SANS GCIH, CEH, OSCP. + Compliance with NIST NICE Framework Intrusion Analyst within six months. Security Clearance Level + Active Department of Energy (DOE)… more
- Cardinal Health (San Diego, CA)
- …+ Serve as an escalation point for unresolved incidents from the Level 1 (frontline) support team. + Provide in-depth troubleshooting and resolution for issues ... maintain technical documentation, including knowledge base articles for Level 1 support. + Provide mentoring and guidance to Level... support. + Provide mentoring and guidance to Level 1 staff to improve first-call resolution rates. + Participate… more
- State of Georgia (Fulton County, GA)
- Business Support Analyst 1 - Legal Services Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/70393/other-jobs-matching/location-only) Hot ... Up for Job Alerts Job Vacancy Announcement- Business Support Analyst 1 - Legal Services Division Location:...Specific to the Legal Division (20%) + Providing third tier backup support for the Legal Division, including but… more
- V2X (Reston, VA)
- …limited to: Entry-Level (0-3 Years Experience) + Security Analyst + SOC Analyst ( Tier 1 & 2) + IT Security Administrator + Penetration Testing Associate ... Mid-Level (3-7 Years Experience) + Incident Response Analyst + Cybersecurity Engineer + Cloud Security Specialist + Forensics Investigator + Security Operations… more