- U-Haul (Phoenix, AZ)
- …role for you. Position Overview: Under the direction of the Storage Support Manager, Tier 1 Application Support are responsible for providing ... users of the computer-based systems which comprise the WebSelfStorage Application . The ideal candidate must be extremely customer-focused, technically...a day, typing and reading. Requirements: + At least 1 to 2 years of technical support … more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and ... issues, remote desktop connectivity problems, and basic system or application errors. + Escalate complex or unresolved issues with...within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position… more
- Leidos (Lorton, VA)
- …we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support Services (MSS) team. MSS is a shared ... related to the ticketing system. + Supervises the EHD Tier 1 team and provides support...problems. + Addresses customer escalations and works closely with Tier II, Tier III, application … more
- CTG (Bellevue, WA)
- …change management. **Experience:** * 5+ years of experience in SAP application development and support . * Experience providing Tier 1 and Tier 2 SAP ... applications. **Brief Scope of Work:** * Tier 1 and Tier 2 support ... application support . * Background in application development and maintenance within large enterprise environments. *… more
- M. C. Dean (Springfield, VA)
- …across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time application and network ... lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)**… more
- Leidos (Lorton, VA)
- …new EHD, in support of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizing a comprehensive, IT enterprise ... experienced Enterprise Help Desk (EHD) Agent, Tier 1 , to join the Mission Support Services...users. + Addresses customer escalations and works closely with Tier II, Tier III, application … more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end users. The ideal technician will have 2+ years of IT ... install agent workstations with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration*… more
- Patterson Companies, Inc. (St. Paul, MN)
- …believe that they build a stronger and successful organization. **Job Description:** The Support Specialist - Tier I properly responds to inbound and outbound ... customer calls to provide technical support , answer how-to questions, and consult on workflow inquiries...**Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + 1 … more
- Centre Technologies (Dallas, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... Services, etc.) + Understanding of basic network concepts + Understanding of application , desktop, and server virtualization + Understanding of Desktop Deployment /… more
- Leidos (Baltimore, MD)
- … Support team to address executive user issues and requests as necessary. + Coach Tier 1 agents on how to recognize and categorize issues based on what the ... experience. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2) Lead, you will be...users in the future. + Continuously provide feedback on Tier 1 / Tier 2 knowledge… more
- Beth Israel Lahey Health (Charlestown, MA)
- …entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects ... maintaining and ensuring the accuracy of all logged information. 2. Responsible for Level 1 support providing basic to intermediate support . Exceeds end-user… more
- TEKsystems (Raleigh, NC)
- …and cabling. * Document troubleshooting steps and solutions for future reference. * Assist Tier 1 support in diagnosing and resolving LAN-related problems. * ... Minimum of 5 years technical experience providing Service Now Tier 2 support to mitigate Service Tickets... for LAN-related incidents and service requests escalated from Tier 1 . * Collaborate with Tier… more
- iconectiv (Bridgewater, NJ)
- …Document knowledge articles, incident resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME for internal ... business applications while providing outstanding customer service to our tier 1 customer. This person must demonstrate...necessary + Excellent phone and verbal communication skills + Application support experience is a Must +… more
- GovCIO (Washington, DC)
- …team member direction and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience. Current ITIL Foundation ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Cardinal Health (Fresno, CA)
- …supporting clients/customers. **_Responsibilities_** + Serve as the initial contact for IT support requests primarily on-site in the Fresno office, as well as ... and the IT Ticketing system. + Log, Categorize, and prioritize all incoming support requests in the IT ticketing tool. + Provide first-level troubleshooting and… more
- Insight Global (Atlanta, GA)
- …8:00 AM to 5:00 PM. This person will be joining the Retail Service Desk support team that is responsible for providing remote IT technical support for the ... and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ###@insightglobal.com.To learn… more
- TEKsystems (Coppell, TX)
- …looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of ... Vacation or Sick Leave) Workplace Type This is a hybrid position in Coppell,TX. Application Deadline This position is anticipated to close on Oct 13, 2025. h4>About… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of ... Vacation or Sick Leave) Workplace Type This is a hybrid position in Coppell,TX. Application Deadline This position is anticipated to close on Oct 13, 2025. h4>About… more
- Leidos (Aurora, CO)
- …that negatively impact Tier 2 mission operations. + Provide training to teammates, Tier 1 and customers as required + Other related supporting duties as ... Security Sector at Leidos has an opening for a Tier 2 Systems Maintainer supporting 24x7-mission applications in Aurora,...system anomalies. Applicants must be available and willing to support operations using a rotating 24x7 shift schedule with… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …(EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end users. They will support a newly awarded ... Tier 2 Helpdesk Technician...initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise … more