- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and ... clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **U.S.… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position...Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing… more
- Leidos (Baltimore, MD)
- … Support team to address executive user issues and requests as necessary. + Coach Tier 1 agents on how to recognize and categorize issues based on what the ... experience. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2) Lead, you will be...users in the future. + Continuously provide feedback on Tier 1 / Tier 2 knowledge… more
- iconectiv (Bridgewater, NJ)
- …Document knowledge articles, incident resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME for internal ... on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is...business applications while providing outstanding customer service to our tier 1 customer. This person must demonstrate… more
- Leidos (Odenton, MD)
- …for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD customer in Fort Meade MD. This individual will help ascertain ... the nature of the support request, resolve issues where possible, and escalate to...their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators… more
- Insight Global (Morrisville, NC)
- …protecting the organization's information assets, supporting incident investigations, and mentoring Tier 1 analysts. Key Responsibilities * Monitor security ... Perform root cause analysis and recommend mitigation strategies. * Support threat hunting activities and proactive identification of risks....to ensure security best practices. * Mentor and assist Tier 1 analysts with complex investigations. *… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network… more
- General Dynamics Information Technology (Springfield, VA)
- …Contract Services; + Performs malware analysis and signature development; + Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies and provide ... Citizenship Required:** Yes **Job Description:** Candidate will provide Expert CSOC Tier 3 services, which is 24x7x365 coordination, execution, and implementation of… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + Initiate ... Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End...Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT… more
- Nightwing (Morrisville, NC)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... markets. Nightwing is seeking to hire a Cyber Threat Management Specialist. The Tier 2 Analysts perform deep-dive incident analysis by correlating data from various… more
- BAE Systems (Sterling, VA)
- …Active Directory, LDAP resources + Work effectively in a group environment + Maintain complex modern cloud architectures + Support Tier 3 and Tier 4 ... troubleshooting, maintenance, and user support at Tiers 1 & 2 for AWS cloud -based enterprise...Tableau, and digital modeling applications + Tier 1 and Tier 2 Cloud … more
- Rubrik (Palo Alto, CA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... and automation pipelines using Terraform, Python, and CI/CD to support and manage various aspects of Cloud ...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- Colorado State University (Fort Collins, CO)
- …requires the ability to pass a National Agency Check with Inquiries ( NACI ) tier 1 federal background check for building and system access. This position ... position will be responsible for setting up and maintaining cloud applications and solutions to support FWT...a National Agency Check with Inquiries ( NACI ) tier 1 federal background check for building… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Architects for a large program in the Annapolis Junction, MD area. The Cloud System Architects will provide support for implementation, troubleshooting and ... of Cloud Infrastructure Services hosted in multiple cloud environments. **Responsibilities** : + Provide Tier ...update the Wiki and SharePoint knowledge bases + Provide Tier I/II support + Follow established guidelines… more
- ManTech (Vienna, VA)
- **MANTECH** seeks a motivated, career and customer-oriented ** Cloud Support Engineer** to join our team in **Tysons, VA.** The ** Cloud Support Engineer** ... be part of a global team that provides 24x7 support to help customers seamlessly operate their hybrid on-premises... to help customers seamlessly operate their hybrid on-premises Cloud infrastructure. In this role, you will troubleshoot technical… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff); + Install, ... Job Responsibilities Trace Systems is actively recruiting for a Cloud Platforms Administrator I to support the... operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure,… more
- Microsoft Corporation (Arlington, VA)
- …team focused on supporting the Defense Industrial Base, a $400B+ sector that includes Tier 1 -3 defense partners. As an Infrastructure CSA, you will deliver deep ... ES Offers, MACC agreements, and Azure Consumption Plans across Tier 1 defense accounts. + Align technical...Facilitate technical workshops, planning sessions, and solution assessments to support cloud migration and modernization in the… more
- Microsoft Corporation (Arlington, VA)
- …Apps team supporting the Defense Industrial Base (DIB)-a $400B+ sector encompassing Tier 1 -3 defense partners, mission systems integrators, and digital-native ... Azure ES Offers, MACC agreements, and Azure Consumption Plans across Tier 1 Defense accounts. **Qualifications** **Required Qualifications:** + Bachelor's… more
- Rubrik (Palo Alto, CA)
- …to architect and build from the ground up in a global, high-scale, cloud -native environment. + Collaborate with top- tier engineers and leaders in infrastructure ... about making an impact and shaping the future of cloud and platform infrastructure-we'd love to hear from you....of load balancing, DNS, NAT, TLS termination, L7 routing, HTTP/ 1 . 1 -HTTP/3, and protocol translation. + Experience with… more
- CVS Health (Austin, TX)
- …to retire legacy systems and standardize tools across 25% of Tier 1 applications **Incident Management & Support :** + Provide Level 4 incident response ... heart, each and every day. **Position Summary** The Senior Cloud Engineer will be responsible for designing, implementing, and...resources + Automate at least 50% of all L1 support tickets to enable more efficient operations + Build… more