• Applied Research Associates, Inc. (Raleigh, NC)
    …freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly deploying ... within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** +...such as Jira, ServiceNow, or similar + Strong troubleshooting, customer service , and communication skills + Interest… more
    DirectEmployers Association (10/22/25)
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  • iconectiv (Bridgewater, NJ)
    …critical business applications while providing outstanding customer service to our tier 1 customer . This person must demonstrate very good technical ... in customer 's data center in USA. Strong Customer service , strong technical and troubleshooting skills...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
    DirectEmployers Association (09/27/25)
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  • NuAxis Innovations (Washington, DC)
    …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... support may require local travel + Intercept and manage customer IT service requests via telephone, fax,...1 employing Incident Management (IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service more
    DirectEmployers Association (11/11/25)
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  • Everon (North Haven, CT)
    …local codes. + Requires 75 % to 100 % proficiency in Everon Commercial's Tier 1 product offerings. **_Work Environment:_** + The employee is occasionally exposed ... The basic function is to assist with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment while… more
    DirectEmployers Association (11/12/25)
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  • NuAxis Innovations (Washington, DC)
    …performance feedback. + Conduct training and development to improve technical and customer service skills. + Monitor technician attendance, assign schedules, and ... **Help Desk Manager** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...later). + ITIL v4 Foundation or equivalent. + HDI Customer Service Representative or other industry-recognized … more
    DirectEmployers Association (11/04/25)
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  • Everon (Grand Rapids, MI)
    …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings. **_Work Environment:_** + The employee is occasionally ... (https://www.linkedin.com/company/everon-solutions) **_Duties And Responsibilities_** + Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative… more
    DirectEmployers Association (11/11/25)
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  • altafiber (Honolulu, HI)
    …overall monitoring and surveillance of the HT network. Responsibilities include providing tier 1 support to engineering, field operations, central office ... operations, and switching functions through remote monitoring and surveillance. Tier 1 support functions include switching, transport operations, network… more
    DirectEmployers Association (11/04/25)
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  • Hawaiian Electric (Honolulu, HI)
    …of the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) This posting seeks to fill at ... for SAP and SAP related information systems to meet company and/or customer requirements, within budget and time constraints. As needed, performs second-level help… more
    DirectEmployers Association (11/11/25)
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  • Ralliant (Fairport, NY)
    …be required + Ability to evaluate problems and propose solutions **Qualifications** + Minimum 1 year of related customer service experience + Associate's ... **Role and Location** + **Role** : Customer Success Specialist + **Location** : Fairport **Benefits**...and Oracle from entry to delivery + Act as tier 1 phone support for inbound calls,… more
    DirectEmployers Association (10/15/25)
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  • Everon (Wall Township, NJ)
    …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings.? **Work Environment:** + The employee is occasionally ... Summary:** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
    DirectEmployers Association (10/31/25)
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  • The Toro Company (Bloomington, MN)
    …issues. Data may come from a variety of sources such as voice of customer , distributor service personnel, telephone calls, emails, etc. + Actively interfaces ... Field Service Specialist II or III, 50% Travel -...The immediate need will be to lead and execute customer site setup, maintain prototype machine up time and… more
    DirectEmployers Association (09/10/25)
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  • Renesas (Austin, TX)
    …Engineering Job Description This senior role will lead key technical engagements with Tier 1 global customers to secure strategic advantage through technology ... models to provide critical, decision-making guidance to both product development and customer engagements. + Customer Engagement: Win customers' trust by… more
    DirectEmployers Association (11/11/25)
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  • Towne Park (Nashville, TN)
    …a specific plan or program terms. **JOB SUMMARY** The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account ... the ability to positively move the metrics for forecasting, productivity, claims, customer service , and turnover + Manages scheduling, overtime for associates… more
    DirectEmployers Association (11/13/25)
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  • Jet Aviation (Scottsdale, AZ)
    …an active, on-the-move role. + A strong eye for quality and a natural focus on customer service . + The ability to stay cool, calm, and collected under pressure. ... paid time off (including 3 floating holidays); 401(k) benefits $ 1 for $ 1 match up to 6%;...towing, marshalling, and ground support equipment. + Delivering excellent customer service by assisting passengers and crews… more
    DirectEmployers Association (11/13/25)
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  • CyrusOne (Allen, TX)
    …provided. **Minimum Requirements** + Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal ... Hands and Feet" for client requests. + Perform Level 1 response on Windows servers for both non-managed and...hardware swap, and setting up new customers. + Install customer orders, including cabinet or cage setup, office setup,… more
    DirectEmployers Association (08/27/25)
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  • Tyto Athene (San Diego, CA)
    …Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to DAU faculty, staff, and classroom ... is searching for a **Systems Analyst** to serve as a resource on the DAU Customer Service Team with on-site support required at the West Campus Location in… more
    DirectEmployers Association (10/24/25)
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  • Henkel (Atlanta, GA)
    …territory covering South Carolina, Georgia and parts of Florida, focusing on automotive Tier 1 component suppliers. + Drive communication and collaboration with ... the extended sales team, business development managers, and technical customer service teams across North America. +...for medical, dental, vision and wellbeing starting on day 1 + Work-Life Balance: Paid time off including sick,… more
    DirectEmployers Association (11/11/25)
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  • Ralliant (Albany, NY)
    …is responsible for retaining and growing non-managed temporary onsite accounts and selected managed Tier 1 and Tier 2 accounts across the US, Canada, ... touchpoints throughout the year. . Lead renewal efforts in collaboration with Customer Service Representatives (CSRs). . Deliver Tektronix's value proposition… more
    DirectEmployers Association (10/11/25)
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  • Affinius Capital (San Antonio, TX)
    …primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... networking fundamentals (TCP/IP, DNS, DHCP, VPN). + Excellent communication and customer service skills. + Ability to work independently and collaboratively in a… more
    DirectEmployers Association (10/29/25)
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  • Cupertino Electric (San Jose, CA)
    …payroll, wage and hour laws and best practices. + Provide high level of customer service and ensure positive internal and external customer interactions. ... and various required labor compliance documents submitted by lower tier subcontractors as necessary. + Confirm the prevailing wage...payroll reports to customers. + Provide high level of customer service and ensure positive customer more
    DirectEmployers Association (10/18/25)
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