- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- Leidos (Rockville, MD)
- …User Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user ... make an impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1 ). This is an exciting opportunity to use your experience to aid an End… more
- TEKsystems (Anchorage, AK)
- …experience. Experience: 1 year of Windows OS experience. Previous Help /Service Desk experience. Computer Skills: Strong hands-on experience with Microsoft ... Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will...) One year of professional Windows OS experience. Previous Help /Service Desk experience. + Computer Skills: Strong… more
- L3Harris (Dulles, VA)
- Job Title: Sr Assoc, Tier 1 HelpDesk Support-Engineering Services Job Code: 8942 Job Location : Dulles, VA Job Description : Sr Associate will be responsible for ... Tier I support for external US DoD, Fed/State/Local Government...full time. As an essential member of the Service Desk team, individual will engage customers with a professional… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin Location: Pocatello, ID Clearance: DoD Top Secret Job Description: Black Bear Technology seeks a cleared Tier ... Support Admin in Pocatello, ID, to provide front-facing Tier 1 support to end users for...+ 1 -4 years of experience with Call Center/ Help Desk Management + Strong interpersonal skills… more
- Insight Global (St. Louis, MO)
- …adaptation, configuration or enhancement of Company technical products, programs. Performs Tier III problem resolution on the telephone with users, walks the ... products and modifies products to customer requirements. Provides expert and second tier technical support for the installation and repair of complex systems and… more
- Koniag Government Services (Baltimore, MD)
- **TGS** **Job ID 2390216** ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading edge enterprise IT solutions and ... service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the...a minimum of one year experience serving in a help desk role and experience with Windows… more
- Farfield Systems (Fort Meade, MD)
- …degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, ... Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus. (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1 &2.The purpose of this overall project ... is to provide centralized credentialing and privileging services and support to the United States Army Reserve (USAR) Command with initial entry credentialing, maintenance of credentialing and privileging, and support the Centralized Credentials Privileging… more
- TEKsystems (Raleigh, NC)
- NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! Schedule: Monday- Friday 9AM-6PM EST **Equipment is provided Skills & Qualifications: + ... + Hours are Monday-Friday 9a-6p About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world… more
- TEKsystems (Jacksonville, FL)
- NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! ** Equipment is provided.** + Will take inbound calls supporting families w/ login issues and ... house/apartment + High Speed internet About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new… more
- Service Source (Newport News, VA)
- …courseware enrollments. + Provide telephonic and web-based tier 0 administrative and tier 1 help desk support. + Maintains records, logs and reports ... the Annual Performance Review. + Perform a variety of help desk services including tier ...services including tier 0 administrative work and tier 1 customer contact support. + Provide… more
- CACI International (Hanover, MD)
- …+ Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Randstad US (St. Louis, MO)
- …Louis, MO. This person will be working as a part of a team to provide Tier 1 Help Desk Support, general IT Troubleshooting, and printer support. The ... help desk . + st louis , missouri + posted may 10,...Requirements: + 1 + years of experience providing IT Help Desk Support to end users + Experience… more
- CACI International (Bethesda, MD)
- …core problem + Providing Tier 1 -4 support: + Tier 1 basic help desk resolution and service delivery. + Tier 2 in-depth technical support. ... Help Desk Specialist SME Job Category:... Help Desk Specialist SME Job Category: Information Technology Time...Tier 3 expert product and service support. + Tier 4 outside support for problems not supported by… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Synergy ECP (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Farfield Systems (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more