- Leidos (Reston, VA)
- …This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented ... and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile,...Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support… more
- SAIC (Fort Huachuca, AZ)
- **Description** SAIC is seeking a ** Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk** to troubleshoot and ... remedy any Tier 1 Helpdesk issues such as email access and computer problems within a high-volume service desk environment. **NOTE: This position will… more
- L3Harris (Dulles, VA)
- Job Title: Sr Assoc, Tier 1 HelpDesk Support-Engineering Services Job Code: 8942 Job Location : Dulles, VA Job Description : Sr Associate will be responsible ... for Tier I support for external US DoD, Fed/State/Local Government...guidance for routine troubleshooting before escalating to an appropriate Tier II Subject Matter Expert. + Maintaining 100% accurate… more
- Devereux Advanced Behavioral Health (Villanova, PA)
- …If helping people with technology is your passion then you'll enjoy the rewards of working with the other professionals on our Help Desk team. Here's your chance to ... gain experience with hardware and software troubleshooting, enterprise-grade remote and on-site support plus exposure to a large variety of technology and IT systems. **Being an Information Systems Support at Devereux has its Advantages** You will provide… more
- Innovative Management & Technology Services (Rockville, MD)
- …standards. Also, manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily ... provides more advanced Tier 2 and Tier 3 support to the Helpdesk , addressing more complex technical issues and ensuring high levels of user satisfaction. +… more
- State of Indiana (Indianapolis, IN)
- …triage and escalation, incident lifecycle management, documenting, and reporting. + Provide Tier 1 helpdesk support that includes assessment, incident ... with education and job experience. Role Overview: The Computer Scheduler responds to Tier 1 and a few Tier 2 data center operational functions.… more
- TEKsystems (Charlotte, NC)
- …Skills & Qualifications: - Customer service/call center experience + any electronic security/ tier 1 helpdesk or troubleshooting experience (2+ years) ... - Experience working within Microsoft applications - Excel, Outlook, Word - Need to have a good understanding of computers + PC/typing skills, proficient with technology and navigating systems - Organization & attention to detail is crucial (NO room for… more
- Precise Systems, Inc. (Crane, IN)
- …experience is a big plus + Mobile device experience + Asset Management experience + Tier 1 helpdesk experience SCLS Language This position is covered by ... the Service Contract Labor Standard under a Wage Determination. Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer related requirements, US Citizenship is required. Precise Systems and its subsidiaries are… more
- Insight Global (Columbus, OH)
- …* 3+years' experience in a helpdesk , PC/desktop support type role resolving routine tier 1 & 2 issues * Experience troubleshooting Windows 10 OS and Windows ... troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems. May be used from time to time to support the… more
- Bozeman Health (Bozeman, MT)
- …IT Helpdesk Technician will escalate to the appropriate higher tier resource when unable to resolve independently. Minimum Qualifications: + Associates Degree ... Position Summary: The Information Technology Helpdesk Technician resolves internal and external user problems...years' experience in an IT role; or possess a 1 Year IT Certifications (ie, Comptia A+/SEC+/NET+, Cisco CCNA,… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- SMX (Ridgecrest, CA)
- …support skills + Foster working relationships with NMCI customers **IT Support:** + Provide Tier 1 IT support, resolving basic technical issues related to NMCI ... Lead Helpdesk Technician (NMCI POC)at SMX(View all jobs) (https://www.smxtech.com/careers/)...all jobs) (https://www.smxtech.com/careers/) Ridgecrest, CA SMX is seeking a Helpdesk Technician, Supervisor to lead a team responsible for… more
- Zantech (Charleston, SC)
- …Selected candidate will augment client Human Resources Specialists in responding to Tier 1 inquiries received via multiple communications channels, including but ... and exciting work environment. Come join our team! Zantech is looking for a HR Helpdesk Specialist to directly support those on the front lines and overseas with the… more
- City of New York (New York, NY)
- …prioritizing incoming telephone, email and self-service requests for assistance from end-users - Tier 1 troubleshooting of technical issues on printers, PC, ... phone, email, Internet, VPN and local area network access - Maintain PC, Mobile and VOiP inventory -Supporting wireless mobile devices with connections/synchronization to email, calendars, and contacts -Escalating Help Desk issues, especially critical issues… more
- SAIC (San Diego, CA)
- **Description** SAIC is seeking a ** Tier 1 Help Desk Lead** , also known as the TSS C4I Help Desk Lead, is a pivotal role in our operations, responsible for ... and effective running of day-to-day distance support activities at Tier 1 . As the first line of...San Diego, CA.** **JOB DUTIES:** + Manage and Maintain Helpdesk and schedule (24/5) + Manage the escalation and… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …focus, and professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and supporting clients via ... + Permanent Shift Options (after probationary period): 5:00am to 1 :30pm, 6:30am to 3:00pm or 8:30am to 5:00pm +...team atmosphere and collaboration! + Growth Opportunities! + The Tier I group is often the 'picking grounds' for… more
- TEKsystems (Miami, FL)
- …IN THE AREA FULL TIME MONDAY - FRIDAY 9AM-6PM $17/HR Qualifications: + 1 year of helpdesk /desktop support experience or CompTIA+ certification + Excellent ... 100% REMOTE DESKTOP/ HELPDESK SUPPORT REPRESENTATIVE OPPORTUNITY TO WORK WITH ONE OF THE LARGEST EDUCATION ORGANIZATIONS… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Schedule: Monday through Friday 10am to ... 6pm * Training will be Monday through Friday 6am to 2pm Sunday through Thursday 2pm to 10pm OR Sunday through Wednesday 2pm to 12am (4 10 hour shifts) Requirements TS/SCI with poly required + Bachelor's degree (or 5 years) + Customer Service + ServiceNow One… more