- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of ... the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to… more
- Georgia Military College (Milledgeville, GA)
- …Support Specialist reports to the Vice President of Junior College Academics and p rovides tier 1 helpdesk support to students to answer basic ... Learning Support Specialist Job Details Job Location Corporate Offices...student success and retention initiatives. Major Duties + Resolves tier 1 student helpdesk tickets… more
- M. C. Dean (Austin, TX)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are ... engineering, and cybersecurity industries. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit.… more
- Georgia Military College (Fairburn, GA)
- …with classroom technology and makes technological updates/recommendations to meet changing needs. Provides tier 1 helpdesk support to students to ... duties as assigned. Media/Technology Related: + Works with Main campus to resolve tier 1 student, faculty, and staff IT helpdesk tickets on accounts and… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician... Helpdesk Technician that will provide multiple tier support to end users. The ideal ... printing, installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2757/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end users. They will support a newly awarded contract ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- Waverly Health Center (Waverly, IA)
- …accurate documentation of inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support : + Answers and responds to phone and electronic ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution… more
- Sharp Electronics Corporation (Kingsport, TN)
- …Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with ... helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years' experience in a technical ...1 to 3 years' experience in a technical support role + Current Microsoft Desktop Certification preferred. +… more
- McKinstry (Seattle, WA)
- …for the Technology Helpdesk and IT Infrastructure teams. + Responds to tier 2 or higher tickets efficiently and keeps technology helpdesk and management ... McKinstry employees. + Performs the duties of a Technology Helpdesk Technician. + Support over 100 enterprise...**Physical Demands and Work Environment** + On-call availability required ( 1 week, every couple of months). + Sitting for… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...Qualifications: + Bachelor's degree in a related field and 1 + years of relevant experience. + A combination of… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Specialist II to support the AFCENT...of basic client hardware and software issues); + Provide Tier 1 hands-on support to… more
- CREO (Durham, NC)
- …and financial targets. + Oversees the delivery of all managed services, including Tier 1 and 2 helpdesk support and IT asset management, to ensure ... outstanding service quality and client satisfaction. + Drives the continuous improvement of internal execution and reporting systems to increase efficiency and visibility. Supports similar improvements on the Client side, as needed. + Stays connected to… more
- Insight Global (Mcbh Kaneohe Bay, HI)
- …IT experience (will consider 2 years of experience) Tier 1 and Tier 2 Helpdesk support experience Experience diagnosing computer and laptop issues ... Experience with printer and related hardware resets, user account support , and providing technical customer service Be at customer site 5 days per week. more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and ... related disciplines. The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on...within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...required to understand the inner workings. Responsibilities + Aids support to the Proven IT Helpdesk which ... and trouble-shooting support . This is the basic level of customer support . The Tier I Engineer is a generalist with a broad understanding of the hardware,… more
- Insight Global (Kansas City, MO)
- …processes across the firm. Support Oversight & Escalations * Oversee Tier 1 &2 IT support functions, including helpdesk , local support , and video ... ecosystem. Team Leadership & Development * Supervise managers/leads across helpdesk and local support teams. * Drive...firms or professional services organizations. * Demonstrated success leading Tier 1 and Tier 2… more
- Lockheed Martin (Moorestown, NJ)
- …**The Work** As a Windows System Administrator/ Tier 1 Helpdesk Specialist, you'll provide front\-line support directly interfacing with customers, ... Martin in Moorestown, NJ, we're delivering secure, innovative IT support that ensures mission\-critical systems operate seamlessly\. Our team...in a secure environment\. **Who You Are** You bring Tier 1 helpdesk experience, with… more
- University of Pennsylvania (Philadelphia, PA)
- …help channels (Slack, ticket request forms, etc.) and provide tier 1 support . + Manage the Slate Helpdesk Asana board and in collaboration with team, ... for work and play. Posted Job Title Temporary Slate Support Specialist - Penn Engineering Job Profile Title Temporary...marketing team. Strong candidates for this position will have 1 -3 years of experience with the Slate system, are… more