- Creative Financial Staffing (Dublin, OH)
- … DESK TECHNICIAN: As part of a desktop support team, collaborate to provide tier 1 support to all end-points, including employees, labs and classroom support ... PC computers, and tablets. In coordination with the IT Service Desk , provide support for other common...the Client Experience team. EXPERIENCE PREFERRED FOR THE HELP DESK TECHNICIAN: Minimum 1 year of experience… more
- Creative Financial Staffing (Worthington, OH)
- …issue resolution, system administration, inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, and ... Help Desk SpecialistOnsite Summary: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service ,… more
- Creative Financial Staffing (Granville, OH)
- …resolution, system administration, inventory management, and documentation. Key Responsibilities of the Help Desk Specialist: Provide Tier 1 and 2 support ... Help Desk SpecialistOnsite$45,000 - $55,000 Summary of the Help Desk Specialist: Provide desktop/laptop, mobile device, and application support to end-users.… more
- Exos Talent (Indianapolis, IN)
- We are seeking a highly motivated and experienced Tier 1 IT Technician to join our growing IT support teamIn this role, you will provide first-line technical ... support to our customers through various channels such as phone, email, and live chatYou will troubleshoot technical issues, diagnose problems, and resolve technical issues in a timely and efficient manner. more
- Percepta (Melbourne, FL)
- …logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- Select Water Solutions (Lore City, OH)
- …hours per week).May travel up to 5% for training and meetings.Commitment to customer service and ability to work in team-oriented environment. 1 + year of office ... Non-ExemptBusiness Unit: DisposalsReports to: Operations ManagerTravel Requirement: No Top Tier Benefits\u3000Medical, dental, vision, coverage in addition to life… more
- Insight Global (Franklin, TN)
- Job Description A client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. They will ... working tickets. They will be maintaining ITIL-based best practices for enterprise-wide service desk processes. This candidate will be required to execute… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- …for being the first contact for initial point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. Tier 1 ... Position Title: Tier I Help Desk Location: Camp...preferred Preferred Skills: + Experience in working in a service desk dealing with incidents and requests,… more
- Indigo IT, LLC (Athens, GA)
- …best practices for optimal and efficient customer service . JOB RESPONSIBILITIES: + Provide Tier 1 service desk support for moderately complex ... Service Desk Analyst Athens, GA- Hybrid (combination of on-site and... service desk , escalate the help desk ticket to the appropriate Tier 2 or… more
- Insight Global (Fort Lauderdale, FL)
- Job Description A healthcare client in the Dallas area is looking for a Tier 1 Service Desk Representative. This person will be responsible for ... additional 30-40 tickets per day. They use Track-It! And Service Central for ticketing systems. This individual will be...degree (Associates or Bachelors) in something IT related, or 1 year of working experience in a technical role… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service … more
- Red River (Chantilly, VA)
- …who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble… more
- GovCIO (Kiln, MS)
- … Desk Technician in Hancock County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with ... USD $13.75 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4659/jr- service - desk -technician-%28tier- 1 .0%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-MS-Kiln_… more
- MUFG (Tampa, FL)
- …A member of our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary ... for each individual incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first… more
- Insight Global (Tacoma, WA)
- …. Skills and Requirements - 5+ years of relevant experience as either Help Desk ( Tier 1 & 2) or Service Desk (AA w/7+ yrs of relevant experience) - ... for PC, server, mainframe applications and hardware. Theyll handle problems that the first tier of help desk support is unable to resolve. May interact with… more
- General Dynamics Information Technology (Washington, DC)
- …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1 ** to join our team in ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- Robert Half Technology (Lacey, WA)
- Description Robert Half is searching for a Service Desk Administrator - Tier 1 to support a local credit union based in the Pacific Northwest. This ... + At least 1 year of relevant experience in a Service desk or related role + Proven Ticketing/Troubleshooting experience + Proficiency in Microsoft Office… more
