- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- …solutions and services in more than 110 countries and regions. **Summary:** The **Level 1 Technical Support Specialist (TSS) for Medical Devices in the ... field of IVD** at the Grifols DxCTS (Diagnostic Customer Technical Support ) Team has the primary responsibility...primary responsibility of providing the highest quality service and support ( tier 1 ) to Grifols… more
- Robert Half Technology (Nashville, TN)
- …on-site support is not required. Requirements + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Eaton Corporation (Arden, NC)
- …The primary function of the Technical Support Engineer is to provide tier 1 technical support for Low Voltage Automatic, Non-Automatic, and ... Eaton's ES AMER ARS division is currently seeking a Technical Support Engineer for the Automatic Transfer Switch product line. This position is located in our… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- GovCIO (Randolph Air Force Base, TX)
- **Overview** GovCIO is currently hiring for a service desk technicianto provide Tier 1 technical support to users of the Air Force Air Education and ... maintenance of computers and computer equipment and for the resolving identified technical problems. Installs and tests new software. Ensures anti-virus software is… more
- Farfield Systems (Linthicum, MD)
- … Support Services) Customer Support - primarily focuses on requirements gathering, tier 1 support , technical writing, help documentation, and ... where each employee is a valued member. Farfield provides support to multiple agencies across the United States Government...internal testing. Primary Skills: - technical writing - Confluence Secondary Skills: - System Engineering/requirements… more
- KBR (Houston, TX)
- …be a US Citizen Core Role and Responsibilities: Provides first line ( Tier 1 ) IT technical support to end users for account administration, distribution ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Percepta (Houston, TX)
- …the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented procedures ... **Description** **IT Support Services Technician** At Percepta, we bring first-class...Day, You'll** + Answer phone and ticket requests for technical assistance and perform tier 1… more
- Robert Half Technology (Lebanon, NH)
- …centers, assisting in coordinating maintenance of both data centers * Troubleshooting and resolving Tier 1 technical support issues revealed via server ... center phones * Assisting incoming callers in identifying and potentially troubleshooting technical issues and support requests * Coordinating incoming … more
- The Erosion Company (Woodstock, GA)
- …with IT policies and procedures. IT Support + Provide Tier 1 / Tier 2 technical support for end-users, addressing hardware, software, and network ... of new employees, setting up their IT infrastructure, and providing day-to-day technical support . In this position, you will collaborate with both internal teams… more
- University of Miami (Coral Gables, FL)
- …month-end and year-end fiscal processes. Department Specific Functions 1 . Provides Tier 2 technical support for various enterprise applications, ... as required by the department. 2. Troubleshoots complex issues and provides advanced technical support for users encountering problems with these applications. *… more
- Deloitte (Baltimore, MD)
- …do As a Deloitte Engineer, you will: + Provide functional support , system testing, Tier 1 technical support , and subject matter expertise for Oracle ... advises alternative approaches, and conducts feasibility studies. + Provide technical leadership for the integration of requirements, design, and technology.… more
- Deloitte (Fort Meade, MD)
- …+ As a Deloitte Engineer, you will: + Provide functional support , system testing, Tier 1 technical support , and subject matter expertise for Oracle ... advises alternative approaches, and conducts feasibility studies. + Provide technical leadership for the integration of requirements, design, and technology.… more
- TEKsystems (Orlando, FL)
- …HAVE AT LEAST 1 YEAR OF APPLICABLE EXPERIENCE Description: - Job Responsibilities Summary: Technical Support Tier 1 Support Specialists are ... fast-paced call center environment. - Essential Job Functions - Tier 1 Support Specialists will...an end-users concerns. - Collaborate with other operational and technical support teams to successfully assist with… more
- Insight Global (Merritt Island, FL)
- …Administrator to join their team. This person will be responsible for providing Tier 1 & 2 technical support to customers, provide debugging and incident ... . Skills and Requirements 3+ years' experience providing tier 1 & 2 technical support to customers Provide debugging and incident management … more
- Albany Medical Center (Albany, NY)
- …Desk and address walk-in customer needs in a timely professional manner. + Provide knowledgeable Tier 1 technical support via phone, walkup, and virtual ... Medical Center is looking for an HR Associate to support their HCM platform, Workday, while dividing their time...is home to the region's largest hospital, only Level 1 trauma center, and only children's hospital. Thedowntown campus… more
- Belcan (Cincinnati, OH)
- …quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries and issues ... e-mail, or in person. - Diagnose, research and resolve tier 1 technical hardware and...- Direct unresolved issues to the next level of support personnel. - Identify and escalate situations requiring urgent… more
- TEKsystems (Baton Rouge, LA)
- …is on site daily located in Baton Rouge, LA. Top Skills Details: 1 Tier 1 /2 technical support experience (workstations, printers, active directory, ... be the onsite IT resource handling Tier 1 /2 issues such as break fix support ,...continuity plans for server and storage restoration. * Provides technical support and guidance for PC/laptop related… more
- Janus Henderson Investors (Denver, CO)
- …and interpersonal skills + Ability to provide tier 1 and tier 2 technical support + Leadership skills for assisting with coaching, training of the ... Tier 1 support teams + Excellent problem solving, capable of working to deadlines, high level of attention to detail and have a keen desire to learn and… more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Deputy Tier 1 Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Local * * * CACI is seeking a Deputy Tier 1 Manager (NOSC) to join our...technical experience in WAN routing and switching. + 1 year of hands-on experience with Automatic Call Distribution… more