- Cayuse Holdings (Pendleton, OR)
- …USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the...Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support… more
- Innovative Management & Technology Services (Rockville, MD)
- …Also, manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4. 2 .7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily provides ... more advanced Tier 2 and Tier 3 support to the Helpdesk , addressing more complex technical issues and ensuring high levels of user satisfaction. +… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... our Talent Network Junior Helpdesk Support Services Specialist Ft....systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3...is not required. Requirements + Prior experience in a Tier 1 helpdesk or technical… more
- Component Repair Technologies (Mentor, OH)
- JOB SUMMARY The IT Support Technician ( Tier 2 ) is a full-time position within the Information Technology Department responsible for supporting the IT needs of ... or Azure Certifications. *Microsoft 365 administration and applications. *Linux system administration. 2 . Three years prior helpdesk or position experience. 3. A… more
- TEKsystems (Columbus, OH)
- …troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems, including, but not limited to: ... ,Desktop,Configuration,applications support,Imagining,Intune,Autopilot,Win 10 or 11,Excellent interpersonal skills Job Title Tier 2 Desktop Technician Top Skills Details… more
- L3Harris (Dulles, VA)
- Job Title: Sr Assoc, Tier 1 HelpDesk Support-Engineering Services Job Code: 8942 Job Location : Dulles, VA Job Description : Sr Associate will be responsible ... for Tier I support for external US DoD, Fed/State/Local Government...Visio, Power Point. Qualifications : + Bachelor's Degree with 2 years of prior related experience. In lieu of… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …focus, and professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and supporting clients via ... time off as needed) Desirable Experience and Education + 2 + years in a Customer Service role or Call...+ Permanent Shift Options (after probationary period): 5:00am to 1 :30pm, 6:30am to 3:00pm or 8:30am to 5:00pm +… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical...operations; 3. Education and/or experience which is equivalent to " 1 " or " 2 " above. Additional Information The… more
- TEKsystems (Charlotte, NC)
- …Qualifications: - Customer service/call center experience + any electronic security/ tier 1 helpdesk or troubleshooting experience ( 2 + years) - Experience ... working within Microsoft applications - Excel, Outlook, Word - Need to have a good understanding of computers + PC/typing skills, proficient with technology and navigating systems - Organization & attention to detail is crucial (NO room for errors, need to be… more
- Commander, Navy Installations (Millington, TN)
- …and specific when describing experience. Duties include but are not limited to: Provides Tier I and II level helpdesk hardware and software support for Fleet ... define opportunities for new or improved support process solutions. Performs helpdesk ticket intake, assessment, analysis for solution, assignment, implementation of… more
- Innovative Management & Technology Services (Rockville, MD)
- …improvement projects, maintenance documentation, and operational security activities. + Subtask 4. 2 .7 - Helpdesk Support: Provide Tier 2 and Tier 3 ... resolution of more complex technical issues that escalate beyond Tier 1 support. Qualifications: + Must possess...+ Must possess or be able to obtain a Tier 2 Public Trust clearance. Tools and… more
- Newtown Savings Bank (Newtown, CT)
- …CT. The role has a remote option of one day per week. PRIMARY RESPONSIBILITIES + Tier 2 Help Desk support. Provides technical support to users by analyzing and ... functions with others in the department as required. + Tier 2 and backup support/coverage for all...site layout, design, content, security, and workflow development. + Tier 1 support and software deployment for… more
- TEKsystems (Indianapolis, IN)
- …firm. Must be a self-starter willing to grow with the company. This will be Tier 1 and Tier 2 level work. JOB OVERVIEW: This person will be joining the ... Azure AD and Dell hardware - Proficiency with Cisco products and VMware Other: 1 ) Building Workstations 2 ) Software Installations - AutoCAD and Civil 3D as… more
- ECPI University (Raleigh, NC)
- …support issues information and analyze the symptoms and figure out the underlying problem. + Escalate helpdesk requests to tier 2 and tier 3 personnel. + ... Science or a related field (ECPI graduates strongly encouraged to apply) + 2 -5 years previous experience as a consumer support technician + Supervisory experience… more
- CACI International (VA)
- …comprehensive knowledge of working with end user business applications/software. + Provide Tier 2 Knowledge Based Articles to a centralized knowledge repository ... limited to: + 3-year check for felony convictions + 1 year check for illegal drug use + ...listening skills + CBP, DHS, Border Patrol Systems or Tier 2 Application Support experience **What We… more
- CAI (Alexandria, VA)
- …side support when problems cannot be resolved remotely + The Support Technician/ Tier 2 also provides standard Enterprise application and/or customized ... application support + Perform Tier 2 support for one or multiple...technical expertise + Act as escalation point for the Tier 1 support + Troubleshoot desktop, laptop,… more
- Spectrum (Charlotte, NC)
- …policies and practices. MAJOR DUTIES AND RESPONSIBILITIES + Provide direct supervision and Tier 2 support to Accommodation Coordinators. + Oversee lower and mid- ... tier claims as well as escalated matters within those...(PeopleSoft), leaves time tracking (Kronos), case management tracking (HR Helpdesk ), query and reporting tools (PeopleSoft and Excel) and… more