- Merck & Co. (Durham, NC)
- …lead the daily Tier 1 Process and participate in the Tier 2 , as requiredCoach the team to ensure work orders and inventory transactions ... complete, timely, and accurateManage team staffing and overtime to support customer demand while meeting budget targetsRecognize and communicate opportunities for… more
- Canon USA & Affiliates (Seattle, WA)
- …executing, and maintaining a strategic plan for each Tier 1 and Tier 2 customer in their account list. + Ensure sales objectives are realized through ... the territory and is supported by sales specialists (RBMs), customer service and customer applications. The Key...and developing new customers within competitive Tier 1 and Tier 2 accounts.… more
- Canon USA & Affiliates (Seattle, WA)
- …executing, and maintaining a strategic plan for each Tier 1 and Tier 2 customer in their account list. + Ensure sales objectives are realized through ... the territory and is supported by sales specialists (RBMs), customer service and customer applications. The Key...and developing new customers within competitive Tier 1 and Tier 2 accounts.… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Opportunity:** The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive...by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service Experience Strong… more
- MindPoint Group (Washington, DC)
- …Analyst** to support a federal government customer in Washington, DC. The Tier 2 Security Operations Center (SOC) Analyst will collaborate with members of ... SOC Analyst ( Tier 2 ) **Department:** SOC **Location:** Washington,...1 responsibilities/duties and how the duties feed into Tier 2 . + The ability to clearly… more
- CACI International (San Antonio, TX)
- …Support Tier 1 Analysts as necessary on supported MHS Applications. Tier 2 staff works closely with Application Support Supervisors to ensure all ... Tier 2 Cerner Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- SKC Communication Products LLC (OK)
- Tier I Service Technician + Provide customer ...*varies by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0- 2 years ... Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other...Tier 2 - 2 + years Preferred Certifications Avixa CTS Biamp Tesira General… more
- Koniag Government Services (Washington, DC)
- …Administrator to investigate and resolve complex network issues escalated from the Tier 1 team. The Tier 2 Network Administrator will troubleshoot and ... Tier 2 Network Administrator Washington, DC,...Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS**… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Shift Lead Job Category: Information...other Wed: 7:00 AM - 7:30 PM * Shift B/ 2 : Sun, Mon, Tues, and every other Wed: 7:00 PM ... causing a disruption to day-to-day operations. * Keep the Tier 1 Manager abreast of all shift...or Associates degree +7 Yrs., or Master's degree + 2 Yrs. * Previous routing/switching work experience in an… more
- Envita Medical Center (Scottsdale, AZ)
- …200 employees at multiple locations in Arizona. Primary Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop support via phone, email, and ... Job Title: IT Support Specialist / Cabling Technician ( Tier 2 ) Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the 101)… more
- CACI International (Springfield, VA)
- Tier 2 Systems Administrator Job Category:...role, you will serve as an escalation point for Tier 1 support and be responsible for ... **The Opportunity:** We are seeking a skilled and motivated Tier 2 System Administrator to join our...software, database, custom software and network-related issues escalated from Tier 1 . * Administer and maintain servers… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...service interruptions for the network users' awareness. + Resolve customer issues related to broadband IP communication via satellite… more
- SKC Communication Products LLC (IL)
- …any other support to ensure SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1 requirements plus) 1 . Ability to lead ... MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1 . Work...2 + years General Qualifications Ability to analyze customer situations, make decisions and solve problems under pressure.… more
- TP-Link North America, Inc. (Irvine, CA)
- TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2 . TP-Link is a leading provider of consumer Wi-Fi networking products. We ... on our SMB/Enterprise product lines for our North American customer base. The Level 2 Business Network...chat, and Email support and updated ticket queues. Additionally, Tier 2 Business Network Support Engineers will… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington,...the change management process; represent the interests of the customer when assessing risk and impact. + May provide ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- Bon Secours Mercy Health (Mechanicsville, VA)
- …Pool are hired with the understanding they must float based on the tiers below: + Tier 1 : Float expectation within a single site based on competency + Tier ... The primary function of this job, based on hiring tier , is to be available and flexible to float...Heart Association required based on specialty assignment **Experience:** + 1 year of experience as an Registered Nurse in… more
- TEKsystems (Tucson, AZ)
- Description We are looking for Tier I- 2 Customer Service and...For Tier 1 - Pay $16 2 + years experience in Call center customer service ... software company that specializes in programs for grades K-6. Tier I customer service representatives will handle...screens and programs chat experience is a plus For Tier 2 Pay $17.80 2 +… more
- Fusus (Peachtree Corners, GA)
- …schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert on the Fusus solution that ... network configurations and device set up Respond to inbound Customer support requests through email and telephone with the... support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as… more
- MindPoint Group (Washington, DC)
- …understanding of Tier 1 responsibilities/duties and how the duties feed into Tier 2 . + The ability to clearly and effectively communicate to a wide ... SOC Analyst ( Tier 1 ) **Department:** SOC **Location:** Washington,...a **Junior SOC Analyst** to support a federal government customer in Washington, DC. The Junior Security Operations Center… more
