- Merck & Co. (Durham, NC)
- … field AND at least four (4) years in a manufacturing, technical , support , or Military role.-Bachelor's degree and two ( 2 ) years of experience in a ... Review and approve compliance documents, as per procedures or needSupply/ Support Tier - Exercise judgment and decision...AND at least Six (6) years in a manufacturing, technical , support , or Military role. ORBachelor's degree… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position...the US and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer… more
- iconectiv (Bridgewater, NJ)
- …www.iconectiv.com . Follow us on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is a production ... stage of escalation for Incidents. + Responsible for managing Tier 2 incident responses and resolutions. +...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …SAP or classified environments + 0- 2 years of experience in Tier 1 or Tier 2 IT support roles + Basic knowledge of Windows Server or Linux-based ... skills + Interest in growing into Tier 2 or Tier 3 IT support...United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software… more
- CyrusOne (Totowa, NJ)
- …2am** + Weekly rotation: + **Week 1:** Thursday, Friday Saturday, Sunday + **Week 2 :** Friday, Saturday, Sunday + Ability to work holidays is mandatory + Ability to ... as needed **Minimum Requirements:** + Basic ability to identify and escalate technical issues pertaining to network and server communications. + Strong customer… more
- Wheeler Machinery (Salt Lake City, UT)
- …all while upholding stringent security best practices. The position involves providing level 2 & 3 technical support , addressing a diverse range ... Technical Support III Salt Lake City,... Technical Support III Salt Lake City, UT Job Type...Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and… more
- Affinius Capital (San Antonio, TX)
- …advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track support ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
- The Clorox Company (Spring Hill, KS)
- …and execute tactical strategies to meet operating goals. + Lead and support the implementation of Continuous Improvement Process (TRACC & Global Manufacturing ... and prioritizing maintenance work + Lead loss discussion in Tier meetings + Manage changeover, startup, and shutdown processes...workers as needed. \#LI-Oniste **What we look for:** + 2 - 4 years of operational management or production… more
- ITG Brands (NC)
- …advance technical skills to analyze highly technical complex inquiries and works closely with Tier 2 support teams and Tier 3 vendor support ... JOB SUMMARY Serve as a contact for end user Tier -3 support . Works on highly technical...incident management. + Performs post-resolution quality assurance follow-ups with Tier 2 teams and business users on… more
- Arvato Bertelsmann (Louisville, KY)
- … technical challenges, we'd love to have you on our team. YOUR TASKS * Provide technical support to users by serving as the first point of on-site contact for ... the technology-driven team at Arvato as an IT Onsite Support Technician, where you'll be the first point of...you'll be the first point of contact for onsite technical assistance. In this role, you'll troubleshoot hardware, software,… more
- Tyto Athene (Ashburn, VA)
- …process + Being the representative for the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses + Ensuring that all ... **Description** Tyto Athene is searching for a **Incident Support Manager** to support a24x7x365 NOC...v3, CCNA, CCNP, CIM + Bachelor's degree in related technical field such as Management Information Systems, Computer Science,… more
- NuAxis Innovations (Washington, DC)
- …Tier I support **Essential Functions:** + Provide onsite desk-side and remote technical support . The onsite support may require local travel + ... technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated...monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- Prolink (Cincinnati, OH)
- …Strike Event operations through on-demand setup of remote IT infrastructure and delivery of Tier 1 technical support for onboarding talent and Prolink ... the IT vision of the company. **RESPONSIBILITIES** + Provide technical support in person, by telephone and...Events + Perform other duties as assigned **REQUIREMENTS** + 2 + years of experience in related field + Experience… more
- Tyto Athene (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, designing advanced solutions, and ensuring optimal performance… more
- PSEG Long Island (Bethpage, NY)
- …Microsoft 365 solutions, including migration from on-premises systems to the cloud - Provide Tier 2 support within the Microsoft 365 cloud environment, ... and corrective action plans. Responsible for the day-to-day administration, technical support , troubleshooting, maintenance, upgrades, patching, performance and… more
- COOLSOFT (Conyers, GA)
- …and resolve problems or to provide technical assistance and support . Qualifications: - 2 + years experience handling customers, questions, complaints, ... IT Help Desk Call Center exp* Description : Provides technical assistance to both internal and external customers for...will be responsible for escalation to the appropriate second tier support , opening tickets with various vendors,… more
- Tyto Athene (Washington, DC)
- …our cybersecurity services. Take your career to the next level and join us as a Tier 2 SOC Analyst. You will play a critical role in conducting in-depth analyses ... assistance and offer fresh ideas to improve the SOC's performance **Shift:** + Tier 2 A-side Swings (Sun-Wed 12:00pm-10:00pm) **Clearance:** + TS/SCI Required… more
- Swagelok (Solon, OH)
- …and support of the company computing environment. May work closely with first- tier support staff to solve system problems. Ensures smooth integration of all ... systems in the environment, providing technical support as required. Prepare documentation that...limits, desktop integration, data recovery and system backup + 2 + years of network protocols and directory services such… more
- CyrusOne (Sterling, VA)
- …technical facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying… more
- Hawaiian Electric (Honolulu, HI)
- …the ERP/EAM Development Services or Functional & Configuration Services teams. + Support the functional design, technical design, development, and testing ... + Extensive or advanced knowledge of one or more technical disciplines ranging from Unix, client-server/multi- tier , and/or workstation/PC/Internet/Mobile… more
