- DATAPATH INC (Duluth, GA)
- …service levels and KPIs, ensuring quality and timely incident resolution Analyze help desk reports, identify trends, and implement process improvements Provide ... we are passionate about developing easy-to-use top-quality products that help our clients achieve their mission objectives. Summary: DataPath,...escalation support and guidance for Tier 1 and Tier 2 … more
- Systems Engineering Solutions Corporation (Austin, TX)
- …software lifecycle support; and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced ... contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, Tier 3 Server, Platform,… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize data for monthly ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier ...a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated ... -4 years of experience in IT support, with a focus on Tier 2 or advanced help desk responsibilities. * Proficient in Windows desktop operating systems,… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- Metro Nashville Government (Nashville, TN)
- …+ Microsoft 365 Certified + 2 -5 years of experience in a Senior Help Desk or Tier 2 support role, with demonstrable success in troubleshooting, ... IS Operations Technician 2 - Help Desk Print (https://www.governmentjobs.com/careers/nashville/jobs/newprint/5103538) Apply IS Operations Technician 2 … more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, Tier 3 Server, ... management of escalation across all tiers. Position Description: Supervises the Tier 2 support team, providing technical guidance and oversight for escalated… more
- Amentum (San Francisco, CA)
- …detail and follow-through, you will provide onsite and remote Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier 2 environment. You'll rely on instructions… more
- Amentum (San Francisco, CA)
- …With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... leave. **Minimum Requirements:** + Associates Degree, and at least 1 year of IT help desk support experience + Or High school diploma/GED, and at least 3 years… more
- Insight Global (New York, NY)
- …Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2...of a virtual Tier 1, a virtual Tier 2 Application Support team and now...help as well. Since this is a 365 desk there will be some US holidays that the… more
- Transdev (Lombard, IL)
- …+ Coordinate with vendors and internal resources to ensure timely delivery of projects + Tier 2 Help Desk & EAM troubleshooting + Develop new EAM ... directives andprocesses. Annual Salary Range: $110,000-$140,000 We offer + Vacation: minimum of two ( 2 ) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and… more
- Exeter Government Services, LLC (Newport News, VA)
- …ATIS development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring ... techniques, and tools (ie, RoboHelp, which was used in developing current Help features). Web Designer should have three or more years' experience designing… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support ... skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers...limited to: + Hire, train and coach the EHD Tier 1 team, + Train and coach EHD … more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** **Service Desk Technician Tier 2 ** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... to the next level! SecuriGence is seeking a **Service Desk Technician Tier 2 ** to...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Exeter Government Services, LLC (Newport News, VA)
- …ATIS development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring ... will be afforded to applicants with current or prior experience providing technical support services to the T PO ATIS . Primary Responsibilities: The Information Systems Training Specialist organizes and conducts moderately complex training and educational… more
- Exeter Government Services, LLC (Newport News, VA)
- …ATIS development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring ... will be afforded to applicants with current or prior experience providing technical support services to the T PO ATIS . Primary Responsibilities: The Senior IT Systems Solution Architect provides architectural support, studies and analysis of subjects… more
- Exeter Government Services, LLC (Newport News, VA)
- …ATIS development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring ... will be afforded to applicants with current or prior experience providing technical support services to the T PO ATIS . Primary Responsibilities: The Program Manager (PM) will be the point of contact with the Contracting Officer, and/or his or her… more
- General Dynamics Information Technology (Quantico, VA)
- …language (PowerShell, VBS, etc.) + Perform ACAS and SCAP scans and remediation + Assist Tier 2 help desk with issues elevated to systems administrators + ... funding. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2 ,000 personnel of which 700 serve at HQ and the remaining staff serve… more
