- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- NuAxis Innovations (Falls Church, VA)
- …or equivalent work experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows ... ** Help Desk Technician** Location **Falls Church,...** Help Desk Technician** Location **Falls Church, VA** \# of...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues,… more
- Compass Minerals America Inc. (Overland Park, KS)
- …the right to add or modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced ... on safely delivering where and when it matters to help solve nature's challenges for customers and communities. The...about the company and its products. **Summary** The Service Desk Admin II will have a strong background in… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …If you are looking for a career as a Tier 2 Cloud Support agent and you...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **Must be… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- Tyto Athene (San Diego, CA)
- …Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom ... related field or equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification… more
- Skanska (Charlotte, NC)
- …Specialist to provide excellent customer service and support for a variety of Tier 1 incidents and requests. This is a hybrid position, requiring in-office work ... experience in the technology field or in a service desk role **This position's working hours will be 11:00...support you need when it matters most, and should help you care for those who matter most. That's… more
- Systems Engineering Solutions Corporation (Tempe, AZ)
- …software lifecycle support; and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced ... contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, Tier 3 Server, Platform,… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Weekday Overnight** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Kellermeyer Bergensons Services (Oceanside, CA)
- …resolve issues quickly and create a positive experience for the employee Skills + Providing help desk support using a ticketing system and SLA + Clear and ... 2 billion square feet of space daily. We help industry leaders across a wide range of key...a helpdesk ticketing system like FreshService or other service desk solution is preferred + HAM (hardware asset management)… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize data for monthly ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier ...a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- General Dynamics Information Technology (Quantico, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2 ** at GDIT. Shape what's next for ... subversive activities. **MEANINGFUL WORK AND PERSONAL IMPACT** As a ** Help Desk Analyst Tier 2 ** , the work you'll do at GDIT will be impactful to the… more
- Amentum (Seattle, WA)
- …detail and follow-through, you will provide onsite and remote Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier 2 environment....Associate Degree, and at least 5 years of IT help desk support experience + Or a… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... etc) into the production environment, responsible for ensuring mission readiness. 2 ) Manages change controls for documentation within a configuration management… more
- Amentum (Camarillo, CA)
- …With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... is a full-time, temporary position expected to last through 2 /2026. There is a possibility of extension beyond that...1 year of IT-related support experience, preferably in a help - desk or customer support role + Or… more
- Exeter Government Services, LLC (Newport News, VA)
- …ATIS development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring ... techniques, and tools (ie, RoboHelp, which was used in developing current Help features). Web Designer should have three or more years' experience designing… more
- TEKsystems (Orlando, FL)
- …Skills Trouble, Tickets, Tier , 1, active, directory, servicenow, help , desk , troubleshoot Top Skills Details Trouble,Tickets, Tier ... 1 triage and resolution when possible, and escalating to TIER 2 as required in accordance with...at least two years of experience working on a Help Desk / Service Desk … more
