- TekSynap (Arlington, VA)
- …in related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to ... the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk … more
- Candela Corporation (Marlborough, MA)
- …remote access, and monitoring system health. . Serve as an escalation point ( tier 2 and 3) for the helpdesk team to solve end-user requests. . Take ownership ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced technical support… more
- M. C. Dean (Annapolis Junction, MD)
- …position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and resolution of problems and supports ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + ... a Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more
- TEKsystems (Nashville, TN)
- …clients and team members. S/he must also be able to provide top tier /white-glove service for C-Level executives and VIPs. Responsibilities: 1. Assist in planning, ... schedule for the enterprise, working with Project Manager and EUS leadership. 2 . Coordinate, diagnose and troubleshoot incoming issues related to Win 11 migration.… more
- Chenega Corporation (Albuquerque, NM)
- …practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk support. + ... + Associate's degree or combination of education and experience. + 2 + years of related technical experience in supporting Information Technology environment… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …with cross-functional leaders to align infrastructure initiatives with company objectives. + Lead and inspire a top- tier engineering team, promoting innovation, ... including public cloud, private colocations, and globally distributed POPs. + Lead infrastructure setup with cloud technologies; manage networking, servers, storage,… more
- MyFlorida (Tallahassee, FL)
- …to their issue or request. Identifies complex incidents or requests and escalates to Team Lead , Supervisor or Tier 2 / Tier 3 personnel as necessary. ... Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families This is an… more
- Walmart (Bentonville, AR)
- …across the digital workplace. You'll serve as the technical architect and Tier 3 expert for GenAI and automation solutions, providing enablement frameworks, solution ... workflows, support agent integration across cloud and on-prem systems, and lead infrastructure strategy in close collaboration with software engineering and support… more
- Elevance Health (Nashville, TN)
- …and/or technology services, which may include server, desktop, software, network, database, helpdesk components. **How you will make an impact:** + Provides trouble ... problem requests without supervision. + Leads level 1 and 2 incident recoveries and root cause analysis. + Supports...would provide an equivalent background. + Requires experience providing top- tier support for 3 or more of the information… more
- Bright Horizons (Newton, MA)
- …__ _Support Activities_ + Respond to and resolve or escalate items received in the Tier 2 ticket queue or via incoming support calls, chat sessions and emails. ... proactively to support application issues, changes and modifications. + Organize and lead projects from inception to execution including creating and managing to… more
- Link Solutions Inc (Frederick, MD)
- …use of computer hardware and software and related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service ... future and existing information systems. + Serve as senior lead providing oversight to junior staff. + Respond to...related hardware and software, and standard applications. + Provide helpdesk information and support, determine the cause of the… more