- Capital One Bank (Cambridge, MA)
- …the front line with customers to iterate on new features. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will ... with and across Agile teams to design, develop, test, implement, and support technical solutions in large-scale distributed systems, data security and governance,… more
- Merck & Co. (Baton Rouge, LA)
- …to produce quality products for our customers.Produces a daily report of shift production output and identify and address inefficiencies.Maintain Tier Board and ... organizing, and monitoring work processes and coordinating Team's activities in production . Training operators and track progress.Ensures production schedule is… more
- NVA (Pomona, NY)
- …Compensation & Benefits: Competitive ProSal pay structure: $150,000-$190,000 base + 22% production Sign-on bonus and relocation support Medical, dental, and ... Thrive as a Team! Salary: $140,000-$170,000 Base + 22% Production (ProSal) + Sign-On Bonus + Relocation Assistance Available...join and lead our exceptional team of DVMs and support staff. If you're looking to blend high-quality medicine… more
- iconectiv (Bridgewater, NJ)
- …visit www.iconectiv.com . Follow us on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is a ... stage of escalation for Incidents. + Responsible for managing Tier 2 incident responses and resolutions. +...serve as SME for internal escalation when needed + Support and validate production changes, deployments, or… more
- Trace Systems Inc (Portsmouth, VA)
- …issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. + Create and manage tickets, ensuring proper ... Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth,... for complex hardware/software problems beyond the scope of Tier 2 . + Process System Authorization Access… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …that focuses on on-going knowledge transfer and professional development + Mentor and upskill Tier 2 agents so there is expanded knowledge and skill sets, ... Title: Application Support Engineer ( Tier 3) Reporting to:...encouraged to apply. + Direct experience working on client production support issues, including triaging, troubleshooting, and… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …within a timely manner. Your responsibilities will include communicating with team members and Tier 2 support desk agents to address reported issues, running ... In this role, you will primarily work independently, handling Tier 3 production support tickets...a timely manner - Communicate with team members and Tier 2 support desk agents… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, ... + Performs root cause analysis, diagnostics, and monitoring on various production systems. + Identifies opportunities for process improvements and works with… more
- MUFG (Tempe, AZ)
- …intrusion and best course of resolution while driving security improvement + Support the development of information security policies, standards, and procedures + ... Support inquiries from compliance teams such as IT risk...activities across MUFG's global network + Assist in the production of various reports which identify and analyze relevant… more
- PlanITROI (Youngsville, NC)
- …of repaired and refurbished devices to meet quality assurance standards. + Support Tier 1 and Tier 2 technicians with escalated repairs and provide ... and firmware issues that could not be resolved at Tier 1 or Tier 2 ...with accuracy and attention to detail. + Collaborate with production supervisor and quality control teams to ensure customer… more
- NANA Regional Corporation (Portsmouth, NH)
- …in Portsmouth, NH. To join our team of outstanding professionals, apply today! **Job Summary:** Tier 2 Support providing technical support to the Center ... miles of the National Visa Center in Portsmouth, New Hampshire.** **Responsibilities** + Provide Tier 2 applications support by providing services to ensure… more
- General Dynamics Information Technology (Springfield, VA)
- …C-IRT stand-down; + Conduct Quality Control reviews of a percentage closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, ... of incidents; + Collaborates with appropriate authorities in the production of security incident reports; + Categorizes incidents and...malware analysis and signature development; + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- Insight Global (Roanoke, TX)
- …to ensure successful implementation of CRM Salesforce projects Providing Tier 2 support for production issues, including fixes across platforms ... and on-call responsibilities working with production support team to ensure 24x7 availability of production Will interpret written requirements and technical… more
- The Walt Disney Company (Orlando, FL)
- …implementation across ServiceNow HRSD and Employee Center Pro + Oversee Tier 2 engineering support for production ServiceNow solutions, ensuring high ... Manager, Software Engineering, this leader will own engineering delivery, platform support , and technical strategy for enterprise-grade ServiceNow HRSD solutions. An… more
- Techtronic Industries North America, Inc. (Olive Branch, MS)
- … 2 levels. + Serves as the escalation point for the Tier 1 Support (eg IT Service Desk) and other Production Support personnel. + Outstanding written ... **Job Description:** ** Production Support Engineer I** **3rd Shift role, Sunday thru Thursday 10:30 pm- 7:00 am** This role is responsible for providing world… more
- Bank of America (Pennington, NJ)
- Merchant Services Production Support Engineer Charlotte, North Carolina;Pennington, New Jersey **To proceed with your application, you must be at least 18 years ... processes + Supports an inclusive and healthy working environment + Leads production support triage efforts, manages bridge line troubleshooting, engages in… more
- Charles Schwab (Southlake, TX)
- …The individual will be responsible for continuous improvements in the Level1 and Level 2 production support teams; improve and streamline critical business ... Schwab. As a member of the Schwab Wealth and Asset Management Tech Ops - Production Support and Change Management, the individual will be supporting a suite of… more
- RTX Corporation (Tucson, AZ)
- …or electronic subsystem; including circuit design, CCA assembly, electrical test and production /supplier/sub- tier supplier support of test equipment, test ... create a safer, more secure world. Raytheon's Airborne Effector Production (AEP) Department is responsible for the delivery of...Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of prior Engineering experience. + Skills &… more
- NBC Universal (New York, NY)
- …limited to: Broadcast & On-Air Applications + Lead the team that provides Tier 2 and Tier 3 technical support for all media operations, ensuring rapid ... of DRM, ad insertion, and analytics solutions for all digital video platforms. Production & Post- Production Support + Oversee the technical support and… more
- Subaru of America (Camden, NJ)
- …responsibility for executing and delivering national ( Tier 1) and retailer ( Tier 3) advertising campaign programs that support three (3) Love Promise ... Development: + Collaborates with internal stakeholders and gathers national ( Tier 1) and retailer ( Tier 3) content... 3) content needs, best practices, and timelines to support the planning, development, and production of… more
