- Insight Global (Manassas, VA)
- Job Description A client of Insight Globals is looking for a Tier 2 IT Support Analyst to join their team in Manas, VA. This primary responsibility of ... chats, working the unassigned queue and being the desktop support point of contact for the 100 onsite end...issues in an IT environment. Experience operating at a Tier 2 level Experience with Tanium Active… more
- IT Concepts (Washington, DC)
- …and achieve extraordinary milestones. Kentro is hiring for a Tier 2 Desktop Support Analyst to support the Department of Commerce. Responsibilities: ... + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related issues. + Troubleshoot, diagnose and resolve… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... Local * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is responsible for providing second level service and … more
- General Dynamics Information Technology (Springfield, VA)
- …**Experience:** 8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 ... handling and analysis. When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will be under the direct control of, and take direction… more
- Chenega Corporation (Oakton, VA)
- **Req ID:** 36046 **Summary** **SOC Analyst - Tier 2 ** **Oakton, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join...take your career to the next level! The **SOC Analyst - Tier 2 ** entails… more
- Robert Half Technology (Nashville, TN)
- …+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical ... currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support ...Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support … more
- Robert Half Technology (Nashville, TN)
- …Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- Chenega Corporation (Arlington, VA)
- …IT Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret ... Tier 1 Help Desk Analyst Arlington, VA ....the business activity of the organization's end user(s). + Provides tier 1 support to end users for either… more
- Robert Half Technology (Nashville, TN)
- …become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means ... how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology...to obtain a Top Secret clearance. + **Required Experience:** 2 + years of IT support experience in… more
- CACI International (Springfield, VA)
- CSOS Analyst - Tier III Job Category: Information...Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper ... NGA mission. In this role, we're seeking a **CSOS Analyst - Tier III** located in **Springfield,...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years'… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking an experienced Incident Response Analyst to support this highly visible cyber security operations center (SOC) for Customs ... Border Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Customs and Border Protection… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering...ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service ... About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing...(KCS) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst certification (within 6 months)… more
- DXC Technology (Baton Rouge, LA)
- **Job Description:** **Job Description:** The Tier 3 Cyber Security Analyst /Incident Response position is a part of the Cyber Defense Center team. The CDC ... response, and reporting. + Mentor and assist in training Tier 1 and 2 analysts to aid...skills to interact with clients, team members, management, and support personnel + Good analytical and problem-solving skills +… more
- Deloitte (Harrisburg, PA)
- … support processes and enhance user self-service + Identify and escalate complex issues to Tier 2 support or other relevant teams when necessary + Work ... requests, and related functionalities + Maintain accurate records of support requests, resolutions, and user feedback in the ticketing...Required + 1+ years of experience in a technical support or help desk role + Must live in… more
- Robert Half Accountemps (Auburn, ME)
- Description We are looking for a detail-oriented Financial Analyst II to join our team on a contract basis. In this role, you will be responsible for ensuring the ... and address payment inconsistencies, ensuring proper billing at the employee/employer tier . * Conduct monthly verification and accuracy checks on assigned accounts,… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to… more
- RKON (Chicago, IL)
- About us: RKON is an ISO 27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the mergers and ... deliver to our customers. About the position: RKON is seeking a Cyber Security Analyst to work on the client-facing Security Operations Center (SOC) - Assurance and… more
- TAD PGS, Inc. (Laurel, MD)
- …status updates as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst . TAD PGS, INC. Specializes in… more