- Applied Research Associates, Inc. (San Antonio, TX)
- …supporting virtual environments + Minimum 2 years of experience supporting Windows Server or Linux-based systems + Successfully acquire and maintain Special ... If you are looking for a career as a Tier 2 Cloud Support agent and you...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems … more
- Applied Research Associates, Inc. (Raleigh, NC)
- …1 or Tier 2 IT support roles + Basic knowledge of Windows Server or Linux-based systems + Familiarity with supporting virtual desktop environments or ... (SOPs) for task execution, issue documentation, and escalation. + Collaborate with Tier 2 /3 personnel to resolve cross-domain incidents. + Maintain accurate… more
- ABBTECH Professional Resources, Inc. (Trenton, NJ)
- …Windows Issues. Ability to sort and delegate tickets to the correct department or to Tier 2 -3. If you or someone you know is interested, please apply with ... partner Dell is seeking a technician to help with Tier 1 support remotely in the US. You must...+ Knowledge to troubleshoot and close most issues within Windows or Microsoft Applications. + Knowledge in Adobe applications… more
- DATAPATH INC (Duluth, GA)
- …reports, identify trends, and implement process improvements Provide escalation support and guidance for Tier 1 and Tier 2 support Develop and maintain ... 800-171 Rev 2 requirements for Cyber Maturity Model Certification (CMMC) - Level 2 Ensure all IT systems and processes comply with DoD regulations and… more
- Red River (Chantilly, VA)
- …responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for ... Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed withinspecified...or leadership. + Ensure log entries to the ticketing system are accurate, concise, and timely to meet the… more
- Hawaiian Electric (Honolulu, HI)
- …integration plans; and overseeing and directing data exchanges between the SAP ERP/EAM system and other internal and external systems . ESSENTIAL FUNCTIONS: + ... of one or more technical disciplines ranging from Unix, client-server/multi- tier , and/or workstation/PC/Internet/Mobile technologies and systems development. +… more
- Epsilon, Inc (Alexandria, VA)
- …Foundation Certification and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably ... **Technical Lead** **Epsilon is now part of AMERICAN SYSTEMS !** We are pleased to announce Epsilon, Inc....supporting more than 10,000 users. Tier 2 management includes; call management, accounts… more
- CyrusOne (Richardson, TX)
- …a technical facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... for client requests. + Perform Level 1 response on Windows servers for both non-managed and managed clients, including...systems through graphic user interfaces on equipment and systems , and understand system operations adequately to… more
- CBRE Government and Defense Services (Mclean, VA)
- …to ensure operation, support and user enablement of our Maximo EAM system and related applications. This role bridges technical administration with frontline ... support, offering Tier 1 help desk assistance, troubleshooting application issues, and...users experiencing technical issues with hardware, software, and network systems via phone, email, or chat. + Issue Resolution:… more
- Wheeler Machinery (Salt Lake City, UT)
- …within the Technical Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and effectively to ensure minimal ... with the vital task of implementing, administering, and supporting distributed systems , encompassing a wide array of end-user equipment, core infrastructure… more
- Delek US Holdings (Dallas, TX)
- …+ Provide remote and on-site technical support for the Terminal Automation Systems including system configuration and integration with PLCs, flow computers, ... 720 miles of crude and product pipelines, a 600-mile crude oil gathering system , and storage tanks and terminals. **DELEK BENEFITS** We offer fantastic benefits that… more
- Epsilon, Inc (Alexandria, VA)
- …issues, while the APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked with account/access management ... Support Technician III** **Epsilon is now part of AMERICAN SYSTEMS !** We are pleased to announce Epsilon, Inc. has...the last two years. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- The Kinetic Group (Lonoke, AR)
- …Manager and is based out of our Lonoke, Arkansas office. **What you'll do:** + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, ... ensuring the smooth operation of hardware, software, and network systems . This role supports both onsite and remote users...Information Technology or related field (or equivalent experience). + 2 + years of experience in desktop support or helpdesk… more
- Post Holdings Inc. (New Albany, OH)
- …issues within the IT Support Desk. This role also provides leadership and oversight to Tier 1 and Tier 2 support staff, ensuring high-quality service ... during major incident responses. + Logs all correspondence in our ticketing system thoroughly detailing actions taken, regular updates and resolutions to provide… more
- Revelyst (San Diego, CA)
- …To identify, research, and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This position reports ... the Revelyst Golf & Technology platform team. As a Tier 1 Customer Support Agent you provide the initial...resolve issues, self-starter. + Strong working knowledge of MS Windows 7/8/10 Operating Systems and newer. +… more
- Guidehouse (Washington, DC)
- … Tier 2 troubleshooting process. + Support upgrades, maintenance and release windows + Provide Tier 2 troubleshooting support to identify and resolve ... Do** **:** A SailPoint IdentityIQ (IIQ) Senior Analyst & Tier 2 Specialist plays a critical role...and policy enforcement + Troubleshoot integration issues with external systems like Active Directory, LDAP, HR systems ,… more
- Leidos (Las Cruces, NM)
- …the position (typically Security+) + Knowledge of Tier 2 system maintenance and troubleshooting on mission critical systems + Experience with ... Security Sector at Leidos has an opening for a Tier 2 Systems Maintainer supporting...of a highly proficient and technically competent team of System Maintainers and will be responsible for ensuring the… more
- CACI International (Springfield, VA)
- Tier 2 Systems Administrator Job Category:...* **The Opportunity:** We are seeking a skilled and motivated Tier 2 System Administrator to join ... software, database, custom software and network-related issues escalated from Tier 1. * Administer and maintain servers ( Windows...9-5, 10-6 and an after-hours on-call support rotation * 2 -4 years of hands-on experience in a system… more
- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 ...workflows to improve efficiency. Duties and Responsibilities: + Provide Tier 2 support for system ... Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support...migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 … more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... status or any other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support) to join our team to… more
