- GCyber (St. Louis, MO)
- GCyber is hiring a Tier 1 Customer Service Representative , to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the ... Tier 1 Customer Service Representative , you will: + Triage tickets, answer phone calls, and create tickets for customers' issues. Help resolve what you… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Service Representative - Tier 1. This role is onsite at our GEIS Headquarters in Syracuse, ... as well as market and business considerations. **What you'll do:** The Customer Service Representative will handle between 60 to 70 phone calls… more
- Robert Half Accountemps (West Henrietta, NY)
- Description We are looking for a detail-oriented and proactive Customer Service Representative -Funding ( Tier II) to join our team in West Henrietta, New ... receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service . As part of a long-term contract position, you will… more
- Peckham, Inc. (KY)
- …a Peckham, Inc. Customer Service Advocate, the Tier 1 Customer Service Representative accepts and responds to phone inquiries from Medicare and ... preference to individuals with disabilities. Peckham Inc. - Palmetto Customer Service Advocate - Kentucky The Important...functions Physical Demands: The physical demands described here are representative of those that must be met by an… more
- The ODP Corporation (Toledo, OH)
- …Resolve problems and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take ... on behalf of the customer or sales representative . + Assist with any additional service ...diploma or equivalent, Bachelors preferred + Area of Study: Customer Service + Years of Experience: Minimum… more
- Robert Half Accountemps (Rochester, NY)
- …requires a proactive approach to mitigating risk while delivering exceptional customer service to both internal and external stakeholders. Responsibilities: ... Description We are looking for a skilled Recovery Representative I ( Tier II) to join...timely manner to minimize financial impact. * Deliver outstanding customer service to both internal teams and… more
- Eaton Corporation (Highland, IL)
- Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Customer Service Tier 2. This hybrid position is based at either our ... as market and business considerations. **What you'll do:** The Customer Service Manager - Tier ...channels to market and familiarity with selling through manufacturer's representative , distribution, and factory direct sales forces. We are… more
- Eaton Corporation (Syracuse, NY)
- …and qualifications, as well as market and business considerations. **What you'll do:** The Customer Service Manager - Tier 1 is entrusted with the ... ensure ongoing communication regarding weekly performance. + Implement and optimize Customer Service technology solutions to enhance operational efficiency. +… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer -focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... resolve customer issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps taken using the… more
- Proven IT (Naperville, IL)
- …a physical office + Ability to travel to client sites + Strong knowledge of customer service + Expertise in Windows Servers, Microsoft Active Directory + Ability ... and maintenance. This is the intermediate level of technical customer support. The Tier II Engineer has...confidentiality of client's sensitive information + Excellent organizational and customer service skills + Must be a… more
- Proven IT (Tinley Park, IL)
- …in the IT Tier II or Tier III field preferred + Strong knowledge of customer service + Ability to work in a physical office + Ability to travel to client ... troubleshooting and maintenance. This is an expert level of customer support for Managed IT Services. The Tier...Specialist Physical Demands The physical demands described here are representative of those that must be met by an… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …issues, requests, and inquiries. This role requires strong technical troubleshooting skills, customer service excellence, and the ability to manage incidents in ... The Service Desk ( Tier 1) Support Contractor...(desirable) **Other Job Specific Skills** + Excellent communication and customer service skills. + Foundational knowledge equivalent… more
- System One (Rockville, MD)
- …OR US Permanent Residence is required. Seeking a qualified, creative, and customer -focused technical representative to provide 7/24/365 systems administrator and ... Job Title: Tier 2 Deskside/System Technician Location: Rockville, MD or...deskside technical support at our customer sites with HQ located in Rockville, MD and… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities + ... technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience preferred with cloud… more
- TekSynap (Bethesda, MD)
- …with networking, user access issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD 8570 ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2/3** **Mission IT** **Support Analyst** will resolve mission-impacting IT incidents and… more
- Proven IT (Franklin, TN)
- Tier II Engineer- Healthcare Franklin, TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply Description As a Tier II Engineer at Proven IT, you'll play a ... projects, conducting user training sessions, and contributing to continuous service improvements. Thisin-office positionoffers a dynamic and rewarding opportunity to… more
- Hinds Community College (Vicksburg, MS)
- …facilitate and execute the student enrollment process with high levels of accuracy and customer service . The Enrollment Specialist is a part of the college-wide ... **Position Title:** Enrollment Specialist - Tier 1 **Job Description:** The Enrollment Specialist will...student enrollment process with high levels of accuracy and customer service . The Enrollment Specialist is a… more
- TekSynap (Arlington, VA)
- …+ Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log ... Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon Primary Technical Control Facility (PPTCF)… more
- Proven IT (Tinley Park, IL)
- …to detail + Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with a ... and maintenance. This is the first level of technical customer support. The Tier I Engineer has...Fundamentals) Physical Demands The physical demands described here are representative of those that must be met by an… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine ... The Service Desk ( Tier II) Deskside Support...aligned with DOE, NIST, and OIM standards. + Strong customer service and communication skills, with the… more