- R2 Logistics (Dallas, TX)
- The Help Desk Tier I Analyst will provide end-user technical support for hardware/software installation/configuration and troubleshooting in a fast-paced ... of PC hardware and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must be able to prioritize technical issues, while maintaining… more
- SAIC (Las Vegas, NV)
- **Description** SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and ... with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed… more
- General Dynamics Information Technology (Quantico, VA)
- …most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . The ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk… more
- Koniag Government Services (Durham, NC)
- …Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance to ... spending accounts, paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing… more
- Robert Half Technology (Atlanta, GA)
- Description We are seeking an experienced Tier II Help Desk Analyst to provide advanced technical support to our clients. The ideal candidate will have ... of customer satisfaction. Requirements Proven experience as a Tier II Help Desk Analyst or in a similar role. Strong knowledge and experience with Azure… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team! As a Tier 3 Helpdesk Analyst , you ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk Analyst , ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1 Helpdesk Analyst , you will be the ... more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + Remote… more
- Leidos (Rockville, MD)
- …**Original Posting Date:** 2024-06-17 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at ... least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. **Pay Range:** Pay Range - The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary.… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 2 Service Desk Analyst ** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- University of Florida (Gainesville, FL)
- Help Desk Analyst Apply now...responsibilities and characteristics of this position are: + Provides Tier 1 IT support to all campus technology users via ... Information Technology (UFIT) is currently seeking an entry level Help Desk Analyst to join...tool for ticket tracking and resolution (Cherwell) + Provides Tier 1 E-learning support About UF Information Technology UF… more
- Robert Half Technology (Las Vegas, NV)
- Description Robert Half is looking for a Help Desk Analyst to contribute to a dynamic and fast-paced environment. If you possess robust problem-solving ... the perfect fit for you. The opportunity for a Help Desk Analyst is based...with IT support ticketing systems is a plus. + Tier 1 Support background is preferred. Requirements Robert Half… more
- Robert Half Technology (Urbandale, IA)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in the business services industry. This role is based in ... and Shared Services. Requirements * Minimum of 2 years of experience in a Help Desk Analyst role or a similar position. * Proficiency in Active Directory… more
- Robert Half Technology (St. Louis, MO)
- Description We are seeking a competent Help Desk Analyst III...you will be tasked with handling escalated issues from Tier 1 and Tier 2 support, as ... for end-users. Responsibilities: * Resolve escalated technical issues from Tier 1 and Tier 2 support teams...and execution phases Requirements * Proven experience as a Help Desk Analyst III or… more
- Robert Half Technology (Jenkintown, PA)
- Description Robert Half is looking for a Help Desk Analyst II to join our team. This long-term contract / temporary employment opportunity is based in the ... for you. This position absolutely must understand how the Help Desk Analyst role relates...while upholding customer service standards - Provide guidance to Tier 1 support and team members - Understand concepts… more
- Robert Half Technology (Ponte Vedra Beach, FL)
- …opportunity? This growing company might have the perfect position for you, in their Help Desk Analyst role! We're seeking a self-confident, motivated person ... end users. This position absolutely must understand how the Help Desk Analyst role relates...while upholding customer service standards - Provide guidance to Tier 1 support and team members - Maintain hardware… more
- Robert Half Technology (Berkeley Heights, NJ)
- Description We are seeking a Help Desk Analyst based in Berkeley Heights, New Jersey. In this role, you will provide tier 1-2 application and technical ... of contact for customers seeking technical assistance * Provide tier 1-2 application or technical support and serve as...with Meraki is a must * Experience in a Help Desk Analyst role or… more
- Robert Half Technology (Plano, TX)
- Description Robert Half might have the Help Desk Analyst job for...company of 15 people + Very clear delineation on tier 1 and tier 2 and there is ... and the company will be a good fit for this position. POSITION: HELP DESK ANALYST (X2) LOCATION: PLANO RATE: $25-$29 DEPENDING ON EXPERIENCE DURATION:… more