- Systems Engineering Solutions Corporation (Tempe, AZ)
- …management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem ... contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , ...to troubleshoot complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with … more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift)** **Category:** Service Desk / End User Services **Main location:** United States, ... Wellness and Well-being programs \#CGIFederalJob \#LI-RT1 **Skills:** + Call/Contact handling + Help Desk /IT Services + Local Problem Management + Process… more
- TekSynap (Silver Spring, MD)
- …successfully obtain a Public Trust **Overview** We are seeking a Tier I Help Desk Specialist 1 to join our team supporting NOAA SBITS in Silver Spring, ... Information Officer (OCIO), Services Delivery Division (SDD). The position will provide Help Desk Support for CorpSrv Users. **RESPONSIBILITIES** + Provides… more
- TekSynap (Silver Spring, MD)
- …+ CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS in Silver Spring, MD. ... Familiarity with TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory: Experience with… more
- NuAxis Innovations (Washington, DC)
- …work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time position. **Job Summary:** The ... ** Help Desk Senior Specialist ...** Help Desk Senior Specialist II** Location **Washington,...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD... Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level ... of support + Receive, triage and route tickets to Tier 2 Help Desk according...TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist shall possess… more
- General Dynamics Information Technology (China Lake, CA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** at GDIT. Shape what's next for ... the globe. **MEANINGFUL WORK AND PERSONAL IMPACT** As a ** Help Desk Specialist ** , the...Experience:** + 5 years of directly related experience supporting help desk Tier 1, … more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- Insight Global (Windsor Mill, MD)
- Job Description Our client is looking for a Tier 1 Specialist to sit in Woodlawn, MD who will be responsible for supporting government customers locally and ... assistant, project support, or similar role 1+ year of Tier 1 or Tier 2 Helpdesk support experience Experience with administrative operations (word… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under...IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical support to end-users across NSWCDD, including… more
- NuAxis Innovations (Reno, NV)
- ** Help Desk Specialist ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is… more
- The Greentree Group (Beavercreek, OH)
- Help Desk Specialist (Back...plus the ability for quick escalation to the next tier . Flexible/hybrid working schedules and 11 paid holidays, in ... to hear from you! ABOUT THE OPPORTUNITY As a Back To Business IT Help Desk Specialist , you will have the opportunity to work with cutting-edge technologies… more
- GovCIO (Alexandria, VA)
- …Alexandria, VA and will be a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a primary escalation point ... USD $78,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7079/senior-it-support- help - desk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Alexandria_ **ID** _2025-7079_… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Insight Global (San Leandro, CA)
- …technical lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- ProSphere Tek (San Antonio, TX)
- …Systems International (PSI) is an an Enterprise IT services company seeking a NIPR Help Desk Specialist . US Army North (USARNORTH) conducts Multi Domain ... Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum...to classified information. + 3+ years experience supporting IT Help Desk + Experience using ServiceNow ticketing… more
- Leidos (Kansas City, MO)
- …dollars by focusing efforts under one enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial point of ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT ... * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. * Support business approved standard desktop software as well as… more