- Novo Nordisk Inc. (West Lebanon, IN)
- …team working as part of the project Provide Tier 1 hands on support , as needed (end user/ desktop support , including Service delivery and Incident ... to ensure business continuity Train other staff and stakeholders, as needed IT Support Tier 2 and 3, including projects support : Documents, tracks and… more
- SAIC (Albuquerque, NM)
- …and challenging career with SAIC in Albuquerque, NM. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... issues that exceed Tier 1 level support . + The candidate must provide creative solutions to customer problems to ensure customer satisfaction and productivity.… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …- Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help ... Help Desk Tier II Desktop Specialist...least two (2) years' experience supporting all phases of desktop support to include software, hardware, and… more
- Insight Global (Fort Mill, SC)
- Job Description An employer is seeking a Tier II Desktop Support Analyst to work for a large equipment rental company in Fort Mill, SC. Responsibilites ... tracks and monitors the problem to ensure a timely resolution Provdes as 2nd level ( Tier II ) support to other helpdesk technicians Relies on expdrience and… more
- TEKsystems (Danbury, CT)
- Role: This client is looking for a Tier II desktop support individual to serve as an information technology generalist responsible for providing broad ... range of user support service, including network troubleshooting and computer desktop support . This role is a 6-12 month contract (manager does not have… more
- Sierra Nevada Corporation (Dayton, OH)
- …Comprehensive troubleshooting skills of industry standard hardware and software products/services **Preferred:** + Tier II desktop support experience + ... developing innovation solutions? Join our team! As an IT Support Technician II , you will be using...new and existing computing hardware. + Provide basic network support ensuring desktop and other networked peripherals… more
- State of Colorado (Denver, CO)
- …you will utilize these skills while providing critical, targeted Tier I and II desktop support . Our new Desktop Technical Analyst will help identify, ... occupational field related to the work assigned at the Tier II level, including previous experience in...including previous experience in a professional service desk or desktop support environment. Substitutions: + Additional appropriate… more
- Sierra Nevada Corporation (Shalimar, FL)
- …ability to obtain and maintain a Secret US Security Clearance is required **Preferred:** + Tier II desktop support experience + CompTIA Security+ CompTIA ... and integration of new and existing computing hardware. + Provide basic network support ensuring desktop and other networked peripherals full connectivity. +… more
- Nationwide IT Services, Inc. (Pensacola, FL)
- Desktop Support Specialist - Tier 2...or BS in Computer Science + DoD 8570 IAT LVL II Certification, Sec+ CE + US Citizen with Active Secret ... Pensacola, Florida Apply Now Nationwide IT Services (NIS) is seeking a Tier 2 Desktop Support Specialist to ensure incident resolution process is effectively… more
- Link Solutions Inc (AL)
- …and growth while helping protect our national security. Job Responsibilities: + Provide Tier II -III network/ desktop support . + Troubleshoot network ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Link Solutions Inc (Picatinny Arsenal, NJ)
- …and growth while helping protect our national security. Job Responsibilities: + Provide Tier II -III network/ desktop support . + Troubleshoot network ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Competitive Range Solutions, LLC (Washington, DC)
- …heights. Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist provides day-to-day ... increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist...+ ITIL certification + CompTIA A+ + Microsoft Certified Desktop Support Technician (MCDT) + Apple Certified… more
- KeenLogic (Alexandria, VA)
- … candidate will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required ... KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with...Description: The successful candidate will be responsible for deskside support of an environment composed Intel based PC and… more
- Robert Half Technology (Nashville, TN)
- …and interpersonal skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. + Ability to work ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...support role is essential. + Strong knowledge of desktop operating systems (eg, Windows, macOS), software applications, and… more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + ... use by the Army Golden Master program. + Provide on-site desktop , software, and peripheral support for NIPRNET and SIPRNET customers; priority support for… more
- General Dynamics Information Technology (Washington, DC)
- …and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/ II support + Maintains a professional attitude and appearance ... follows-up on customer support problems, provides timely and professional Desktop support to users. You will be interfacing with users, therefore you should… more
- SCI Shared Resources, LLC (Houston, TX)
- …cause of issues and create knowledge base articles so the 1st and 2nd tier support teams can resolve at first contact. **System Administration and Engineering** ... Work! The Houston based role will be responsible for desktop engineering, implementation, and support of our...support for incidents and problems escalated from our tier 1 and tier 2 support… more
- TEKsystems (Scott Air Force Base, IL)
- …issues using FAQs, knowledge base and other guides Provides Tier I support to end users for laptop/ desktop /PC, applications, printers and peripherals Create ... requests to appropriate teams for resolution Coordinate user support with Desktop Support and...(an Active Interim Secret Clearance may substitute) DoD 8570 IAT- II Certification (eg Security+ CE, CCNA Security or other… more
- Link Solutions Inc (Frederick, MD)
- …MD. + Must be a US Citizen + Active DoD Security Clearance The PC Desktop Technician will support and manage the functionality and efficiency of desktop ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a… more
- CACI International (Washington, DC)
- …to 10% Type of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding ... level of customer service by providing direct Tier II Customer Service Center ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification… more
