- Warner Music Group (New York, NY)
- …to the SVP of GBS , you'll be instrumental in optimizing our GBS delivery model by overseeing critical operational functions including Work Intake, Metrics ... and building out key performance indicators (critical metrics) and service level agreements (SLAs) for all GBS ...align operational strategies with business needs and ensure seamless service delivery ._** + **_Build, mentor, and lead… more
- Warner Music Group (New York, NY)
- …a critical liaison between our M&A deal team, business stakeholders, and the GBS delivery teams, ensuring clear communication, proper scope definition, and ... of our Global Business Services team. Reporting to the VP of Operations, GBS , you will be...and integration projects from initiation to handover to the GBS delivery teams. + Establish project charters… more
- The Clorox Company (Oakland, CA)
- …**Your role at Clorox:** The GBS Service delivery ... **Strategic Operations Management:** + Develop and implement a "noiseless" global service delivery strategy to meet business requirements, targeted business… more
- Cognizant (College Station, TX)
- **Assistant Vice President - Service Line Sales Specialist, Lending** **Leading at Cognizant** This is a Leadership role at Cognizant. We believe how you ... an inclusive culture. **About the role** As a Assistant Vice President - Service Line...a multi-cultural environment. + Strong experience with the global service delivery model. + Strong analytical and… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …to ensure minimal disruption during crises. + Identify potential risks to service delivery (eg, geopolitical, cyber, natural disasters) and implement mitigation ... and innovative **Senior Director, BPO Governance.** Reporting to the VP , GBS Excellence, in this pivotal role,...sciences, or similarly regulated industries + Experience with global service delivery models and multi-vendor environments. +… more
- Intuit (San Diego, CA)
- …define, and implement sourcing strategies and initiatives to drive the delivery of corporate earnings, growth strategy, and business transformation objectives for ... teams to implement global suppliers, establish local engagement model to expand GBS global presence + Engages with several stakeholders at all levels, primarily… more
