- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeContinuous Hire Functional CategoryCustomer ... (or equivalent) + 2+ years of customer service experience + 1+ year of inbound call center experience Additional Requirements + Successfully complete… more
- IBM (Washington, DC)
- **Introduction** As the Customer Service Contact Center GTM Lead, you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more
- CAI (Washington, DC)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Highmark Health (Washington, DC)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Sysco (Landover, MD)
- …High School Diploma or equivalent **Experience** 3 years or more of customer service or call center experience **Skills** + Good communication skills + ... **JOB SUMMARY** The Customer Service Manager is responsible for the hiring, training, and supervision of the Customer Service Department. Responsible for… more
- Cognizant (Annapolis, MD)
- …School Diploma or equivalent is required + At least 2 years of Customer Service experience + Previous call center experience is preferred but not ... a wide variety of industries. The Customer Service Representative contributes to Cognizant's Contact Center ... base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and… more
- Banfield Pet Hospital (Waldorf, MD)
- …School diploma/GED is required. + Minimum of one year of relevant customer service and/or call center experience is required. + Excellent communication ... skills. + Ability to multi-task, prioritize, and manage time effectively + Strong client contact handling skills and active listening. Banfield Pet Hospital(R) is committed to a diverse work environment in which all individuals are treated with respect and… more
- Sedgwick (Washington, DC)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- CenterWell (Washington, DC)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- Navy Federal Credit Union (Annapolis, MD)
- …verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center , retail banking or ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- CVS Health (Annapolis, MD)
- …staff on work procedures, proper call handling and teamwork delivering excellent customer service . Is visible and available to staff to answer questions, ... call center operations. **Preferred Qualifications** - 2 years leading member/ customer service team. - Experience in a Medicaid and/or Medicare setting.… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …coordinate with a team in a virtual environment + Proven experience in a customer service or contact center environment, preferably handling policy-related ... and deliver a seamless customer experience. + Follow established contact center guidelines and protocols, including adhering to service level agreements… more
- The Hartford (Washington, DC)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we...of a team. + High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload.… more
- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service -Disabled ... rapidly growing government contractor that has built a reputation on focused customer service , on-time performance, and continuous improvement. To demonstrate… more
- Transdev (Arlington, VA)
- …This position is based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + Competitive compensation package ... Policy Key Responsibilities: + Supervises daily activities of all customer service representatives and scheduler personnel. +...Full Time Req ID: 5161 Pay Group: UC6 Cost Center : 52936 The above statements are intended to describe… more
- Encore (Oxon Hill, MD)
- …Coordinate with hotel sales team for site visit attendance and support. * Drive customer service excellence by engaging in multiple points of contact throughout ... the day. * Act as a service liaison between customer , Encore team and..._Work Environment_ Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Vontier (Washington, DC)
- …CSRs on departmental best practices. Is a leader in setting the example of world class customer service . + Conducts call monitoring and call reviews ... **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** Customer Service is the critical link...Regional Managers and Commercial Customers by providing daily operational call center support, correct product information, pricing,… more
- Koniag Government Services (Washington, DC)
- HUD DATA Center Operations Team Lead Washington, DC, USA Req #518 Tuesday, June 3, 2025 **Koniag Data Solutions, LLC,** a Koniag Government Services company, is ... seeking an experienced highly qualified professional HUD DATA Center Operations Team Lead to support KDS, and our Department of Housing and Urban Development… more
- Amazon (Arlington, VA)
- …meet or exceed defined service levels. If you are passionate about the customer experience; you think and act globally; and you want to contribute to the ... completion. At Amazon, we're working to be the most customer -centric company on Earth! Amazon is a place where... engineering experience - 2+ years of operations and on- call support for data center facilities, mission… more