- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- William C Brown Inc (Bowie, MD)
- … Service Desk experience. + Knowledge of HP Server Automation, Site Scope, HP Business Service Management, Active Directory, McAfee Encryption, and NNMi ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent - Weekend Job...is hybrid (up to 2 - 3 days on site ) in Arlington, VA._ **_Day Agent Shift: Sat - ... * * **The Opportunity:** CACI is seeking a TOC Service Desk Agent - Weekend to join...Level Agreements (SLAs) and Standard Operating Procedures (SOPs). + Lead in troubleshooting and resolution of complex issues and… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Information Technology (IT) Support,IT Maintenance,Troubleshooting **Certifications:** ... GDIT has an amazing opportunity for an IT Maintenance Lead to provide world-class IT maintenance support to our...government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain… more
- TekSynap (Arlington, VA)
- …and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...Center in Alexandria, VA. + Type of environment: On site in one of these locations with the potential… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services.Additionalsupport includes hardware ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- Extra Space Storage (College Park, MD)
- …+ **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable ... through continuous maintenance (eg, sweeping, mopping, grounds maintenance, etc.) of the site , including the office, and the interior and exteriors of the storage… more
- Innovative Management & Technology Services (Washington, DC)
- …helpdesk/deskside services + Minimum 5 years in a management role, preferably leading a help desk or service desk operation + One of the following ... and referral bonuses. We work with the best customers on- site at top government agencies. Job Title: Program Manager...a highly experienced Program Manager - Deskside Services to lead and oversee the day-to-day management of a large-scale… more
- ProSphere Tek (Washington, DC)
- …This position is responsible for the management, coordination, and execution of all Service Desk (SD), Network Operations Center (NOC), and Network Operations & ... (PMP) certification. + Experience managing IT Operations Centers (eg, NOC, NOSC, Service Desk ) for federal or enterprise environments of similar size,… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services.Additionalsupport includes hardware ... excellence in planning, directing, and managing IT projects/operations. + Lead and manage thecontractsIT operations team, providing guidance, training, and… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services. Additional support includes ... related to IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based software applications.… more
- Epsilon, Inc (Washington, DC)
- …technology platforms and will work under the direction of the Senior Wi-Fi Team Lead to design and support network strategies to meet project needs. You will ... designated network distribution systems and associated equipment. You will perform on- site or in-house servicing, repairs and/or installations of network components… more
- Serco (Washington, DC)
- …and to deliver a safe and reliable ship to the US Navy. As the Deputy Task Lead (WNY Site Lead ), you will directly support the PMS 515 Program Production ... immediate need for an experienced Program Analyst (Deputy Task Lead ) in Shipbuilding - Production & Quality focus -...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Canon USA & Affiliates (Washington, DC)
- … service , and logistics teams to ensure timely preparation and delivery + Lead assigned catering staff as needed for on- site events + Maintain accurate ... with clients, vendors, and internal teams to ensure seamless service and an exceptional guest experience. The ideal candidate...in absence of Receptionist + Fill in at Receptionist desk as needed + Effectively coordinate tasks with internal… more
- Canon Business Process Services (Washington, DC)
- … service , and logistics teams to ensure timely preparation and delivery + Lead assigned catering staff as needed for on- site events + Maintain accurate ... with clients, vendors, and internal teams to ensure seamless service and an exceptional guest experience. The ideal candidate...in absence of Receptionist + Fill in at Receptionist desk as needed + Effectively coordinate tasks with internal… more
- M. C. Dean (Arlington, VA)
- …and Integrated Electronic Systems. This position is maintained at a single on- site work location. Candidates must be flexibility in schedule, neat in appearance, ... to:** + Manage physical security system support to meet service level agreements. + Analyze physical security system performance...+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Class craft. **In this role you will:** + Providing Lead programmatic support to the LCAC Assistant Program Manager...Contract Data Requirements Lists (CDRLs) for the LCAC Extended Service Life Extension Program (E-SLEP) + Provide emergent support… more
- Chenega Corporation (Washington, DC)
- …support for system incidents and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow, including workflow automation, ... support for system incidents and changes while leveraging ServiceNow for IT service management (ITSM). The ideal candidate will troubleshoot escalated IT issues,… more
- Fresenius Medical Center (Waldorf, MD)
- …As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role. **Our culture:** We believe our employees are our ... AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all… more