- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience , the Customer Experience Program Manager is responsible for helping all ... understand, and meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on ... Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program...in customer -centricity, the CX Measurement & Improvement Program Manager will work collaboratively with cross… more
- Cella Inc (Woonsocket, RI)
- …risks. Drive creative brief development and ensure initiatives optimize the customer experience . Cross-Functional Collaboration: Establish and maintain strong ... relationships with diverse internal stakeholders, including Customer Experience , Healthcare Delivery, Health Services Marketing, Creative, Experience Design,… more
- CVS Health (Woonsocket, RI)
- …shopping experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty ... program and rich customer data to deliver...post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in… more
- CVS Health (Woonsocket, RI)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer ... and data sources (new custom research, ongoing brand tracking research, customer experience tracking and measurement channels, syndicated research, etc.),… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...and best practices based on lessons learned and evolving customer needs. Requirements + Proven experience (5+… more
- Neotech (Westborough, MA)
- Summary: The Program Manager is the "voice of the customer " and leader of the Customer Focus Team (CFT). The Program Manager is accountable for ... customer communication. + Key interface between the customer and the CFT responsibilities. + Program ..., CEPM certification desired. + 3 + years of program management experience in contract electronics manufacturing… more
- Wolters Kluwer (Waltham, MA)
- …here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The **Technology Project & Program Manager - Product Owner** role offers growth ... **What You'll be Doing:** As the **Technology Project & Program Manager ** , you will help us...Scrum Alliance) + Exposure to simulation/virtual reality products + Experience in contributing to customer -facing communication plans,… more
- Olympus Corporation of the Americas (Westborough, MA)
- …about Life at Olympus (https://www.olympusamerica.com/careers) . **Job Description** The Program Manager will be responsible for managing mid-to-large-scale, ... schedule, resource requirements, risk assessment and project investment analysis/budget. The Program Manager is responsible for both directly and indirectly… more
- Amazon (Westborough, MA)
- …related field and three years of experience in the job offered or as a Program /Project Manager , or a related occupation. Must have one year of experience ... existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions. Drive...experience in the job offered or as a Program /Project Manager , or a related occupation. Must… more
- Amazon (Westborough, MA)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... teams Preferred Qualifications - PMP certification, or SCRUM/Agile, SAFe certification - Experience in customer -facing work, engaging with customer … more
- Amazon (Westborough, MA)
- …diversity, inclusion, and engagement the foundation of our organization's culture and employee experience . Basic Qualifications - 5+ years of program or project ... ambiguity by gathering and actioning on Voice of the Customer (VOC) feedback from world-wide employees and subject matter...data and metrics to determine and drive improvements - Experience owning program strategy, end to end… more
- Amazon (Westborough, MA)
- Description Amazon Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of a cross-functional Engineering team focused ... Systems Engineering, Deployment Engineering, Solutions, Manufacturing & Supply Chain, Customer Support, and the Program Office. If...Program Office. If you are a Technical Project Manager , Technical Program Manager , or… more
- BioLife Plasma Services (Attleboro, MA)
- …application is true to the best of my knowledge. **Job Description** ** Manager Trainee- Operations (Travel Program - Relocation Required)** Position is based ... a fast-paced career are within your reach. As a ** Manager Trainee** , you will participate in a training...members at all levels of the organization. + **Exceptional Customer Service:** Create a positive donor experience … more
- Amazon (Westborough, MA)
- …& Supply Chain, Product, & Customer Support. If you are a Technical Project Manager , Technical Program Manager , or Engineer looking to grow your skills ... Amazon Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Westborough, MA)
- …Software Development, and Customer Support. If you are a Technical Project Manager , Technical Program Manager , or Solutions Designer looking to grow ... Robotics is seeking a talented and motivated Solutions Technical Program Manager (Solutions TPM) who will be...Basic Qualifications - 3+ years of technical product or program management experience - Experience … more
- allego (Waltham, MA)
- …audiences. Other requirements include: + Salesforce.com or other CRM / support ticketing system experience + 5+ years in SaaS based Customer Support/ Customer ... Overview: You will lead the award-winning Customer Support team that is responsible for providing...functionality and share with the Product Management Team. Requirements Experience You Will Bring: We are seeking candidates with… more
- Amazon (Westborough, MA)
- …scale, please apply! Basic Qualifications * Bachelor's degree in Engineering and/or relevant experience * 6+ years in customer -facing roles, with experience ... need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... customers' success as if it is your own! Our Customer Success team is collaborative, energizing, and fast paced,...Requirements The ideal candidate will have: + 5 years experience in a fast-paced SaaS client services role, including… more
- Amazon (Westborough, MA)
- …is seeking a uniquely talented, highly motivated and strong technical infrastructure program manager to drive multiple initiatives that support our continued ... to specification and fit for purpose. The Technical Integration Program Manager - Amazon Robotics, position is...or programs. The candidate should ideally possess technical consulting experience with proven program or project management… more