- allego (Waltham, MA)
- Overview: You will lead the award-winning Customer Support team that is responsible for providing the world-class support our global clients expect from ... a team of 3 direct and 3 indirect reports responsible for providing ongoing customer support and maintenance services + Ensure Customer Support staffing… more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - ... and various other customer service requests. 10% + Provides back up Sr. Customer Support Specialist to help coach and mentor new team members as needed. 5% +… more
- Amazon (Westborough, MA)
- …Leads, Systems Engineering, Deployment Engineering, Software Development, and Customer Support . If you are a Technical Project Manager , Technical Program ... Robotics and we will give you the tools and support you need to invent with us in ways...is seeking a talented and motivated Solutions Technical Program Manager (Solutions TPM) who will be part of the… more
- Amazon (Westborough, MA)
- …Deployment Engineering, Solutions, Manufacturing & Supply Chain, Product, & Customer Support . If you are a Technical Project Manager , Technical Program ... Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of the Sortation...to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health ... improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact...to define and execute strategic and/or departmental initiatives in support of specific lines of business, market segments or… more
- Point32Health (Canton, MA)
- …leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise ... improvement. Using a research-based and data-driven approach while grounded in customer -centricity, the CX Measurement & Improvement Program Manager will… more
- PulteGroup (Westborough, MA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...risk and litigation claims stemming from warranty issues and support the division with SR reporting to division leadership.… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...Effectively collaborate & communicate with internal teams (Sales, Product, Support , etc.) to ensure customer requirements are… more
- CVS Health (Woonsocket, RI)
- …shopping experience. We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty ... program and rich customer data to deliver growth for front store and...ensure robust and complete thinking, successful ideation and enterprise support . **Required Qualifications** + 8+ years developing strategies to… more
- Cella Inc (Woonsocket, RI)
- …a visionary marketing leader passionate about transforming retail experiences and driving customer engagement? Our company is actively reinventing its front store to ... healthcare for millions of Americans. We are seeking innovative, customer -centric Marketing Managers to join our Customer ...our customers and the business.About the Role:As a Marketing Manager on our dynamic team, you will be instrumental… more
- Acosta Group (Marlborough, MA)
- …sales and building strong customer relationships? Join our team as a Senior Customer Manager , where you'll play a key role in delivering our clients' ... and indirect customers. + **Data-Driven Selling:** Leverage data and insights to support your sales strategies and influence customer decisions. +… more
- Amazon (Westborough, MA)
- …organizational change management, and communication skills to align a broad range of support initiatives for the customer . You will own and drive execution ... need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site… more
- Amazon (Westborough, MA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Amazon (Westborough, MA)
- …need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site ... to improve system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations, engineering, product,… more
- CVS Health (Woonsocket, RI)
- …heart, each and every day. CVS Media Exchange is hiring a Solutions Enablement and Support Senior Manager . This role will report to the Lead Director, Ad Tech ... consumers, and convert CVS consumers to shoppers. The Senior Manager will be responsible for building out our client... will be responsible for building out our client support program for CMX self-service offerings with a focus… more
- IQVIA (Northborough, MA)
- …connectivity is not permitted. **Preferred Qualifications:** + Previous experience in Patient Support Services (Hub) + Previous Customer Service experience in ... **Position Summary:** AllCare Plus Pharmacy, an IQVIA company, is seeking a Care Manager ! Responsibilities will vary by program and its lifecycle. Care Manager 's… more
- Walgreens (Holden, MA)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- Walgreens (Bellingham, MA)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Tractor Supply Company (Sturbridge, MA)
- …Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and ... Manager Trainee **Overall Job Summary** The Manager...team members. + Delivering on our promise of Legendary Customer Service through GURA: + Greet the Customer… more
- CVS Health (Woonsocket, RI)
- … Customer Experience (CX) across digital channels. This role will help to support Voice of Customer proactive insights for Experiences across the Digital ... **Responsibilities** Insights + Utilizing an array of "Voice of Customer " tools, the Digital Analytics Manager will...testing opportunities across the breadth of our digital tools. Support + Primary contact for Enterprise Customer … more