- GAP Solutions Inc (Salt Lake City, UT)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Salt Lake City, UT)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- GAP Solutions Inc (Salt Lake City, UT)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- Helpside (Lindon, UT)
- …Helpside For more than 30 years, Helpside has served as a Utah-based Professional Employer Organization (PEO) that makes it easier for small- and mid-sized ... a pod of 2-3 Business Development Representatives, ensuring they consistently deliver high- quality discovery meetings for our Account Executives. Expect to run daily… more
- Air Conditioning Contractors of America (Syracuse, UT)
- …complete customer satisfaction by professionally servicing and repairing systems consistently and quality manner. Strive to maintain a professional company image ... Experience (Residential) REQUIRED Attention to detail Technical Knowledge Must be quality driven RMGA Certification Preferred Customer Service is a must Valid… more
- Wheeler Machinery (Salina, UT)
- …and effectively identify and order replacement parts and components. + Produce quality repairs while adhering to schedules and deadlines. + Understand and meet ... reports, core returns and warranty documents. + Maintain a professional and proper personal appearance following company policy. +...team. + Willing to work overtime, weekends, holidays, and on- call schedules as needed. + Attention and focus on… more
- Sallie Mae (Salt Lake City, UT)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... Highly detail-oriented, with a strong focus on accuracy and quality in all work. + Proficient in business software...application and employment process. To request an accommodation please call ### and choose option 9. All information you… more
- Sallie Mae (Salt Lake City, UT)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... by promptly addressing customer inquiries, resolving issues, and maintaining a professional and courteous demeanor. + Adhere to regulatory requirements, internal… more
- Wheeler Machinery (Millard County, UT)
- …and equipment of other workers, customers, and the company, always maintaining a professional and considerate attitude. + Has flexibility in work hours and days: ... on customer needs and service requirements, which may include evenings, weekends, or on- call shifts. + Possesses the ability and willingness to work closely with… more
- Wheeler Machinery (Salina, UT)
- …and equipment of other workers, customers, and the company, always maintaining a professional and considerate attitude. + Approach each task with a high level of ... attention to detail, ensuring all work meets or exceeds quality standards. + Arrive at work in a fit...and service requirements, which may include evenings, weekends, or on- call shifts. + Ability and willingness to work closely… more
- Humana (Salt Lake City, UT)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- Hilton (Park City, UT)
- _Waldorf Astoria_ is looking for a **On Call Banquet Captain** to join the _Food and Beverage_ Team in _Park City_ \! With 150 rooms, 4,000 square feet of banquet ... standards: + Supervise food and beverage service throughout banquet functions to ensure quality service and product quality + Assist with the planning,… more
- Stantec (Salt Lake City, UT)
- Grounded in safety, quality , and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 ... insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular… more
- University of Utah (Salt Lake City, UT)
- … Professional track. Job Code: PZ7361 Grade: P11 **Healthcare Quality Analyst, II** Coordinate clinical performance improvement and patient safety initiatives ... Professional track. Job Code: PZ7362 Grade: P13 **Healthcare Quality Analyst, III** Coordinate clinical performance improvement and patient safety initiatives… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- Humana (Salt Lake City, UT)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
- Humana (Salt Lake City, UT)
- …of our caring community and help us put health first** The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the ... acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of...updates ( Launch my Group (LMG) + Attend Implementation call + Partner with and provide support to brokers… more
- Vivint (Provo, UT)
- …(AMI) team continues to grow. We are looking for high potential and quality individuals to join Vivint's front-line ranks on Vivint's primary growth engine. Our ... new customers and provides world-class customer service. Every customer call is handled with excitement and the intent to...and willing to learn and apply feedback to their professional and personal goals. + Support Specialists take accountability… more
- Cardinal Health (Salt Lake City, UT)
- …your work shift. Excellent phone and customer service skills with a focus on quality , empathy and first call resolution. + Previous experience working in a ... various communication channels including written communication, verbal communication, fax, call /phone, email, text, web, and other platforms. Place inbound orders… more
- University of Utah (Salt Lake City, UT)
- …Crisis Intervention** * Serve as a conduct hearing officer, case manager, and on- call professional staff member. * Manage student policy violations, maintain due ... with some weekend and evening commitments. This position serves in the on- call rotation for incident response in the residential community. **VP Area** President… more