- SHI (Salt Lake City, UT)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Salt Lake City, UT)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Salt Lake City, UT)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Salt Lake City, UT)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trustmark (Salt Lake City, UT)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- EDB (Salt Lake City, UT)
- …controls, and observability. For more information, visit www.enterprisedb.com ** Customer Success Digital Success Manager ** Boston, MA or Remote ... Time Zone **Job Summary:** Enterprise DB is seeking a highly motivated and experienced Customer Success Operations Manager to join our team. The Customer … more
- Trellix (Salt Lake City, UT)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Salt Lake City, UT)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- JobNimbus (Lehi, UT)
- …goals. What you'll be doing: + Manage customer relationships as a pooled model customer success team to support the success of our SMB business segment. ... What makes you the hero for this job: + 2+ years of Customer Success , Implementation, Onboarding, Training, or other relevant SaaS experience in a fast growing… more
- JobNimbus (Lehi, UT)
- …and services. What makes you the hero for this job: + 2+ years of Customer Success Management experience in the SaaS industry. + Strong understanding of the ... value of Customer Success and how to drive product adoption using change management strategies. + Excellent organizational skills, with demonstrated follow… more
- PagerDuty (Salt Lake City, UT)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a ... executive to explore potential upsells that add further value to the customer journey. + Customer Success Measurement: You'll track key metrics like … more
- Qualtrics (Provo, UT)
- …a customer -facing support role (ie, Technical Account Manager , Account Executive, Customer Success Manager ) _or_ in training and enablement + Proven ... who think that's work worth doing. **Global Enablement Program Manager ** **Why We Have This Role** The Go-To-Market (GTM)...and our partner network for roles which touch the customer during the GTM lifecycle, from sales & pre-sales… more
- Lumen (Salt Lake City, UT)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Quadient (Salt Lake City, UT)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Proofpoint (Salt Lake City, UT)
- …resources and support to advance their careers, whether that be as an Account Representative, Customer Success Manager , Program Manager , or any other ... what they're doing! _We're committed to bringing passion and customer focus to the business._ **Corporate Overview** In today's...(BDRs) at Proofpoint have a direct impact on the success of our sales organization. Our BDRs are trusted… more
- Cardinal Health (Salt Lake City, UT)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Morgan Stanley (Sandy, UT)
- …and flawless execution, resulting in the establishment of trusted partnerships with clients. Client Success Manager Role: The Client Success Manager is ... successful service side career professionals got their start as a CSM. Client Success Manager Responsibilities: . Performs daily client procedures including but… more
- Qualtrics (Provo, UT)
- …Join over 6,000 people across the globe who think that's work worth doing. **XM Success Manager , Managed XM** **Why We Have This Role** The XM Success ... customers **Things You'll Do** + Serve as the long-term customer relationship manager and product expert to...or technical account management role + Track record of success in building customer relationships at multiple… more
- Ford Motor Company (Salt Lake City, UT)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Vivint (Lehi, UT)
- …LinkedIn and X. Summary: We are seeking a strategy leader to join Vivint's Customer Experience team, of which whose mission is to drive customer -centric ... customers. This candidate will report to the VP of Customer Experience and be responsible for defining the strategy...(VP and above) at a mid-to-large company, with proven success in synthesizing multiple sources of information and creating… more