- ASM Research, An Accenture Federal Services Company (Montpelier, VT)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (Montpelier, VT)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Montpelier, VT)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- TTEC (Montpelier, VT)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Montpelier, VT)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- CVS Health (South Burlington, VT)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Otsuka America Pharmaceutical Inc. (Montpelier, VT)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...human subjects. Managing compliance with this standard to provide assurance that the rights, safety and wellbeing of trial… more
- Cardinal Health (Montpelier, VT)
- **_What Quality Assurance / Supplier Quality Management contributes to Cardinal Health_** Quality develops and implements quality policies, ... to ensure products and services comply with regulatory standards and specifications. Quality Assurance develops and implements a compliant and cost-effective … more
- Air National Guard Units (South Burlington, VT)
- …Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any ... network operating environment, ensuring appropriate allocation of resources and minimal service disruptions, and advises customer support specialists, by… more
- Cardinal Health (Montpelier, VT)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Pearson (Montpelier, VT)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- Encore (Manchester Center, VT)
- …relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * Services ... proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * See the...1+ years of supervisory experience * 2+ years of customer service or hospitality experience is preferred.… more
- Entergy (Brattleboro, VT)
- …Managers, relay OCs, commissioning engineers, and contractors to govern and provide quality assurance for the power systems protection commissioning activities ... teams in answering any questions related to the commissioning documentation. + Perform quality assurance checks during construction + Review and approve the in-… more
- KPH Healthcare Services, Inc. (Morrisville, VT)
- …pharmacy workflow (Data Entry to Customer Pickup) + Ensures all pharmacy staff provides quality customer service + Must stay current with all State and ... Quality focused - understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and… more
- Fujifilm (Montpelier, VT)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist ... in driving all aspects of customer support related issues, and problems, requiring escalation or...of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or… more
- ASM Research, An Accenture Federal Services Company (Montpelier, VT)
- …with end users to provide assistance and guidance + Support with knowledge management, quality assurance , reporting insights, as needed + Attains a minimum of ... in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket… more
- NANA Regional Corporation (South Burlington, VT)
- …card tasking support, record management, case assignment, and conducting data quality assurance reviews. **Responsibilities** + Assists with creating, ... visitors to the facility. + Assists with case file quality assurance reviews. Identify accuracy of data...typing skills and telephone and email etiquette. + Strong customer service skills. + US Citizenship is… more
- System One (Montpelier, VT)
- …visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- Xerox (Montpelier, VT)
- …satisfaction. + Implement industry best practices and standards, ensuring adherence to quality assurance measures and compliance requirements. + Collaborate with ... more about us at www.xerox.com . **Job Summary:** The Director of Service Delivery is a motivated, results-oriented leader, responsible for overseeing the successful… more