- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist , reporting to the Call Center Quality Assurance (QA) Supervisor, will monitor the ... with performance based contracts primarily focused on the productivity, quality and delivery of service for ICF contracts supporting...to emphasize that your new role as a QA Specialist requires you to be completely engaged with agents… more
- Sherwin-Williams (Ashland, VA)
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and ... recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve...stay up-to-date with product features and maintain the high quality and visual standards of the products and store.… more
- Intermountain Health (Richmond, VA)
- **Job Description:** This Pre-Registration 1 Bilingual is responsible for assisting patients with pre-registering for upcoming appointments, surgeries or procedures, ... before they arrive at a hospital. **"Candidates must successfully pass a bilingual medical terminology proficiency assessment as part of the hiring process."**… more
- CIBC (Prince Edward County, VA)
- …be doing** You'll work in the Mortgage Contact Centre team. As a Mortgage Renewals Specialist , you'll be a single point of access through which clients are able to ... + Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …challenging situations in providing services, leading group supervisions, and maintaining program quality . At the heart of the position is ensuring the program ... many others (https://www.fairfaxcounty.gov/demographics/fairfax-county-general-overview) .) We encourage candidates who are bilingual in English and another language to apply for… more
- Signet Jewelers (Charlottesville, VA)
- …District Manager Reporting to this Position: Assistant General Manager, Jewelry Specialist , Sales Support and Inventory Control Position Summary: Reporting to the ... operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and… more
- Quad (Newport News, VA)
- …while facilitating behavior change, maximizing engagement and outcomes, and customer satisfaction. KEY RESPONSIBILITIES + Provide appropriate health outreach and ... behaviors; encourages active adoption of habits that are conducive to a higher quality of life. + Utilizes coaching methodologies and communication skills to solicit… more