- Coinbase (Richmond, VA)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
- Amazon (Herndon, VA)
- …them to completion. AWS is looking for a dynamic experienced Commissioning Program Manager with data center commissioning experience (or critical ... infrastructure). The Commissioning Program (CxP) provides direction of all commissioning process aspects...or similar commissioning management tool * Experience as the Cx Project Lead/ Manager for 5 Data Center… more
- Coinbase (Richmond, VA)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Amazon (Arlington, VA)
- …knowledge sharing, and mentorship. Basic Qualifications - 5+ years of technical product or program management experience - Experience owning/driving ... is looking for an experienced Trust by Design leader who can drive technical product strategy for privacy and trust across Amazon's devices and services portfolio,… more
- Deloitte (Richmond, VA)
- …collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream for the transformation, focusing ... solutions, including the migration of an on-premise Cisco platform to a cloud-based Genesys CX platform. The ideal candidate will possess expertise in Genesys CX … more
- Coinbase (Richmond, VA)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- Stantec (Richmond, VA)
- …valued clients and their projects throughout Texas, Southwest and Gulf Regions. - Develop Cx plans and specifications. - Attend Cx pre-proposal meetings, Cx ... kick-off meetings and additional meetings as required for designated Cx projects. - Execute and manage commissioning assignments encompassing both in office and… more
- Coinbase (Richmond, VA)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Coinbase (Richmond, VA)
- …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
- EPAM Systems (Mclean, VA)
- EPAM is seeking a dynamic and highly skilled **SAP Business Consulting Manager ** to lead our SAP engagements and serve as a trusted advisor to clients on SAP ... expectations and resolving issues alongside account managers + Provide technical expertise in SAP configuration, customization, and integration, ensuring compliance… more
- Pacific Program Management (Arlington, VA)
- …for mission critical data center projects, ensuring alignment with technical specifications, schedule requirements, and financial performance goals. Provides ... directly with clients, ensuring continuous communication and alignment with program goals. Analyzes performance metrics to recommend operational improvements and… more
- Coinbase (Richmond, VA)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
- Stantec (Fairfax, VA)
- …solutions to general technical problems. - Works in conjunction with Senior Cx Authority to prepare project deliverables per the client's intent and scope of ... your place with Stantec. Your Opportunity The Commissioning Analyst performs basic technical and project management duties under the supervision of a Senior… more
- GovCIO (Richmond, VA)
- …integration. + Write QA notebook(s) for all engineering work to be checked by CX Insights QA personnel, aligned with published policy. + Align engineering work with ... + Documentation for Data Products + Assist in reducing technical debt related to the items listed above. +...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- CVS Health (Richmond, VA)
- …future products based on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Play a crucial role in analyzing and translating business ... needs into high quality business and technical system requirements. + Coordinate with business teams and...principles and methodologies** . + Proven experience in refining program backlogs in collaboration with scrum teams, framing clear… more
- Steampunk (Mclean, VA)
- …with users, and iteratively improved on + Balance user needs with product manager priorities and technical feasibility to drive measurable results + Provide ... technology tools and trend to enhance the overall customer experience ( CX ) to engage and inspire people seeking lawful immigration. **Contributions**… more
- Amazon (Herndon, VA)
- …in Critical Infrastructure Commissioning and looking for a fast paced and technical environment to work in? As a Data Center Commissioning Engineer (CxE), ... your projects' successes where you Deep Dived to resolve technical issues and had Bias for Action to address...sharing your lessons learned leading towards team growth and program improvements. You will get the opportunity to provide… more
- Qualtrics (Reston, VA)
- …5,000 people across the globe who think that's work worth doing **Technology Consultant - CX - XM Discover** **Why We Have This Role** XM Discover provides a deep ... and resources. + Coordinate and collaborate with the Engagement Manager and other members of the internal account team....key use cases and determine how they influence the technical requirements. + Design the technical solution… more
- Amazon (Herndon, VA)
- …testing. You will own your projects' successes where you Deep Dived to resolve technical issues and had Bias for Action to address schedule impacts and coordination ... You will be sharing your lessons learned leading towards team growth and program improvements. You will get the opportunity to provide multi-discipline input into… more