- Coinbase (Richmond, VA)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Richmond, VA)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Bristol Myers Squibb (Norfolk, VA)
- …lives. Read more: careers.bms.com/working-with-us . **Job Pos ting Title :** Senior Therapeutic Area Specialist, C ardiovascular Community - Norfolk, VA ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Coinbase (Richmond, VA)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- CVS Health (Richmond, VA)
- …every day. **Position Summary** We are seeking a highly skilled and experienced Senior Product Owner to join our Commercial Claim Adjudication engineering team. As a ... Senior Product Owner, you will contribute to product strategy...on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Play a crucial role in analyzing… more
- Qualtrics (Reston, VA)
- …5,000 people across the globe who think that's work worth doing **Technology Consultant - CX - XM Discover** **Why We Have This Role** XM Discover provides a deep ... key use cases and determine how they influence the technical requirements. + Design the technical solution...events, team outings, and happy hours + Qualtrics Experience Program - $1,800 for an experience of your choosing… more
- Pacific Program Management (Arlington, VA)
- …for mission critical data center projects, ensuring alignment with technical specifications, schedule requirements, and financial performance goals. Provides ... directly with clients, ensuring continuous communication and alignment with program goals. Analyzes performance metrics to recommend operational improvements and… more
- Amazon (Arlington, VA)
- …trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs - and ensuring what ... knowledge sharing, and mentorship. Basic Qualifications - 5+ years of technical product or program management experience - Experience owning/driving… more
- Cisco (Herndon, VA)
- 1449722 Customer Delivery Technical Leader Apply (https://jobs.cisco.com/jobs/Login?projectId=1449722) + Location:Herndon, Virginia, US + Alternate LocationAny US ... Kelley Barracks, Stuttgart, Germany.** **Meet the Team** Our Customer Delivery Engineering Technical Leaders are an integral part of the Customer Experience ( CX… more
- Concentrix (Richmond, VA)
- …new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B ... needs, with a targeted enterprise prospect, including but not limited to, IT, CX , Operations, HR, Finance and Procurement. - Provides effective and clear leadership… more
- Coinbase (Richmond, VA)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more
- Coinbase (Richmond, VA)
- …Chatbot (ie akin to an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive impact company-wide *What we look ... wide variety of stakeholders * Experience navigating and influencing senior leadership across multiple functions * Demonstrated ability in... aptitude (via degree or prior experience in a technical role). * Must have experience in CX… more
- Travelers Insurance Company (Richmond, VA)
- …of employment. As part of our comprehensive compensation and benefits program , employees are also eligible for performance-based cash incentive awards. **Salary ... to identify further optimization opportunities and communicate business results across senior leaders. You will lead strategic business partnerships across multiple… more
- Stantec (Fairfax, VA)
- …to offer solutions to general technical problems. - Works in conjunction with Senior Cx Authority to prepare project deliverables per the client's intent and ... your place with Stantec. Your Opportunity The Commissioning Analyst performs basic technical and project management duties under the supervision of a Senior… more
- BLN24 (Mclean, VA)
- …within each Agency's organization to improve and enhance strategic and technical operations and deployments. Position Overview: Support the Chief AI Office ... operational efficiencies. + Partner with Office of Information Technology and program sponsors to define baselines and collect pre- and post-implementation… more
- Coinbase (Richmond, VA)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more