- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service-Disabled ... Defense Health Agency (DHA) inTransition Support Services Program as a Program Manager . The inTransition program offers 24/7 support for Service members, Veterans,… more
- Aston Carter (Alexandria, VA)
- Client Success Manager | Onsite in Alexandria, VA | Pay: 80k - 85k/yr | 6-month contract-to-hire Job Description We are seeking a highly motivated and experienced ... Customer Service Manager to lead our customer service team. In this...booking percentage. The position requires ensuring technicians have their call logs filled before leaving each day, and if… more
- Transdev (Arlington, VA)
- …This position is based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + Competitive compensation package ... Operations Manager The Operations Manager reports directly...Full Time Req ID: 5161 Pay Group: UC6 Cost Center : 52936 The above statements are intended to describe… more
- ICF (Fairfax, VA)
- …ICF is currently seeking an **Assistant Project Manager with experience in a call center in a social services or health care** environment. The candidate ... part of the leadership team for a national call - center project. As the Assistant Project Manager , you will apply your knowledge and experience to support… more
- BAE Systems (Herndon, VA)
- … call management servers) + Experience with Skype for Business, Avaya Communication Manager , Call Center technology design and best practice **Preferred ... 4 engineering support for all Voice systems + Design, test and deploy call center technology. In addition to providing user training and transition plans +… more
- BAE Systems (Herndon, VA)
- …devices, conference bridges, call management servers) + Experience with Avaya Communication Manager , Call Center technology design and best practice ABC ... voice system engineering for new site standup + Design, test and deploy call center technology. In addition to providing user training and transition plans +… more
- Elevance Health (Norfolk, VA)
- …care. The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. ... to close those gaps through education and assistance. **Title:** Call Center Pharmacist Consultant **Location:** This role...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- Serco (VA)
- …other Serco teams to deliver the highest level of customer service. **As a Call Center Representative, you can expect to:** + Receive inbound participant phone ... part of a large team supported by the Operations Manager . Our Ops Manager has over 20...At least six months to one year of previous call center experience. + Ability to obtain… more
- CoreSite (Reston, VA)
- …site uptime, compliance audits, team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing financial ... infrastructure while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As...normal business hours, including weekends, late nights, holidays, and on- call support. + Must be comfortable working in a… more
- Dollar Tree (Chesapeake, VA)
- The Manager of Technical and Data Center ...job acceptance. + Must have flexible schedule to take on- call escalation and ensure Data Center shift ... center , and support 3rd party vendor activities. (Data Center / NOC Manager & Technical/Desktop Support Manager ) **Primary Responsibilities:** + Manage… more
- Amazon (Sterling, VA)
- …and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Amazon (Sterling, VA)
- …and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Amazon (Herndon, VA)
- …team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on- call schedule coordinating absence and ... to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- PenFed Credit Union (Woodbridge, VA)
- …meaningful work and helping others, you belong here! PenFed is hiring a Financial Center Manager to work onsite at our Woodbridge, Virginia branch. The Financial ... Center Manager manages over ten (10) full... Center Manager manages over ten (10) full time employees or...Travel Ability to travel to various worksites and be on- call may be required. About Us Established in 1935,… more
- CACI International (Chantilly, VA)
- Integrated Service Center (ISC) Incident Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... is seeking a highly motivated and detail-oriented Integrated Service Center (ISC) Incident Manager to join our...and staff development * Manage and support the VIP call queue, ensuring that the most experienced technicians deliver… more
- Eliassen Group (Richmond, VA)
- …would be beneficial + Experience leading projects relating to Unified Communications, Contact Center , Call Center , IVR, UCaaS, CCaaS (preferred) + Project ... **Project Manager (Implementation & Deployment for Contact Center...**Project Manager (Implementation & Deployment for Contact Center Solutions)** **Anywhere** **Type:** Permanent **Category:** Program/Project Management **Industry:**… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact center and provides direct supervision and leadership to Contact Center … more
- PNC (Falls Church, VA)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail organization, you will be based in ... service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Amazon (Louisa, VA)
- …team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on- call schedule coordinating absence and ... and the drive and vision to take Amazon.com Data Center Operations to the next level. The successful candidate...include: - Prioritize and assign trouble tickets to data center technicians and operators - Routinely review ticket queue… more
- Eaton Corporation (Richmond, VA)
- **Position Profile** The data center industry is rapidly changing, and we are leading the way to drive technological innovation at the physical layer! As the ... Technical Program Manager , you will work across our key internal stakeholders...key internal stakeholders driving unified solutions across the Data Center segment. You will work across multiple disciplines to… more