- KSA Integration LLC (Fredericksburg, VA)
- Call Center Program Manager Fredericksburg, VA (http://maps.google.com/maps?q=Fredericksburg+VA+USA+22402) Description KSA Integrationis a ... position supports the Defense Health Agency (DHA) inTransition Support Services Program as a Program Manager . The inTransition program offers 24/7… more
- Amazon (Arlington, VA)
- …of intake for corporate security issues worldwide. The BAC is looking for a talented program manager to support our rapidly growing GSOC program . A ... A day in the life As the Incident Response Program Manager , you will own service delivery...a high-volume, high-intensity environment such as a security operations center , call center , or crisis… more
- Eaton Corporation (Richmond, VA)
- …the way to drive technological innovation at the physical layer! As the Technical Program Manager , you will work across our key internal stakeholders driving ... **Position Profile** The data center industry is rapidly changing, and we are...refine edge cloud solutions. + Lead system analysts and program staff, providing technical support and direction. + Partner… more
- Amazon (Arlington, VA)
- …experience in a high-volume, high-intensity environment such as a security operations center , call center , or crisis management/emergency response ... bright, and driven people. The Amazon Corporate Security (ACS) Business Assurance Center (BAC) provides accurate, actionable information to the right people at the… more
- PNC (Reston, VA)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Bank organization, you will be based ... service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Nike (Fairfax, VA)
- **Nike Job Description Retail Department Manager ** **Location & Store Type:** Nike Factory Store - Fairfax **Address:** Fairfax, VA **Hours:** 38-40 hours per week, ... That's why when you join us as a Department Manager , we refer to you as a Coach. **Join...of continuous employment + 401(k) Plan, CERA, Employee Assistance Program , Mental and Emotional Health, Financial Coaching and Education,… more
- Camping World (VA)
- … Engineer to join our team responsible for overseeing a suite of call center systems. This role involves maintaining critical business systems, troubleshooting ... Call Studio + Upkeep user configuration in Configuration Manager , Unified Communications Manager , and Unity Connection...experience + Minimum of 4 years of experience in call center and telephony systems management: +… more
- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... fire life safety systems. + Completion of CoreSite's Data Center Operations Qualification Program to the tier...of junior staff. + Work with the site Data Center Manager to track and complete an… more
- TekSynap (Arlington, VA)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates....+ Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365… more
- TekSynap (Arlington, VA)
- …for VIP support, special events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD) policies ... and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution...and ensure proper asset management practices. + Support the Program Manager in providing guidance and direction… more
- Lumen (Richmond, VA)
- …digitally connect the world and shape the future. **The Role** The Senior Lead Program Manager is a strategic position within the Small Business Strategic ... + Achieve quality results by leveraging internal and external (training agencies, call center vendors, et al.) resources. + Provide consultative services… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Next Generation Desktop Program Manager ** **Category:** Project Management **Main location:** United States, Virginia, Fairfax **Position ID:** J0425-0109 ... . **Position Description:** CGI Federal is seeking an experienced Program Manager to lead the Department of...with all existing operational NGD environments at each contact center and the NGD hosting vendor to support 24/7/365… more
- Amazon (Herndon, VA)
- …and overseeing Amazon's National Industrial Security Program (NISP). As a Security Program Manager supporting the AWS NISP, you will join a team of ... of government security programs, processes, and requirements. As a Security Program Manager , responsible for directing industrial security-related activities,… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and permanent job with HII-MT. Objective The Skillbridge intern will train as a Program Manager within the HII Mission Technologies, reporting to a designated ... Mission Technologies Program Manager , with the primary goal of...roles and responsibilities of working in an Intelligence Operations Center environment. A secondary goal is to achieve a… more
- Amazon (Sterling, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to...maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain,… more
- Steampunk (Arlington, VA)
- **Overview** Steampunk is seeking an experienced ** Program Manager ** . We seek experienced professionals who have incorporated Human Centered Design into the ... - effecting positive change. **Contributions** We are looking for an experienced ** Program Manager ** to join us in delivering innovative technology solutions… more
- Amazon (Arlington, VA)
- …partners better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead WFM related projects related to our back end/front ... end systems and tools. The WFM Program Manager will partner closely with matrix...to ensure successful change management process implementation - Provide on- call support which will require some nights and weekends.… more
- Army National Guard Units (Richmond, VA)
- …SERVICE POSITION. This National Guard position is for a Joint Operations Center Technician (Title 32) (Permanent), Position Description Number D1245000 and is part ... of the VA DofJS, National Guard. Responsibilities As a Joint Operations Center Technician, GS-0303-07, you will perform the below duties: Assists in the management… more
- Amazon (Sterling, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical...mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to… more
- Amazon (Chantilly, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to...may rotate on a predefined schedule. Some locations have on- call rotations. - Role may support more than one… more