- Mass Markets (VA)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Mass Markets (VA)
- …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- IBM (Reston, VA)
- …in Agile, Salesforce (Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is committed to creating ... **Introduction** As the Customer Service Contact Center GTM Lead , you will support...Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM's top… more
- Elevance Health (Norfolk, VA)
- …care. The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. ... **Be Part of an Extraordinary Team ** A proud member of the Elevance Health...to close those gaps through education and assistance. **Title:** Call Center Pharmacist Consultant **Location:** This role… more
- Three Saints Bay (Arlington, VA)
- …and a Federal Government contracting leader is seeking an Law Enforcement Dispatcher/ Call Center with an **Active Secret Security Clearance** to join our ... **Law Enforcement Dispatcher/ Call Center (4872)** Location **Arlington, VA**...team in Arlington, VA. **Responsibilities:** + Answer all incoming… more
- AECOM (Fairfax, VA)
- …with the needs of the operations. + Previous experience working in a call center , customer service, 911 Operator or dispatching environment. + Demonstrated ... your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and… more
- Serco (VA)
- …service experience comprising of Operations Management, Assistant Project Management, supervisory and team lead roles. As well as experience in benefits ... great opportunity to be a part of a dynamic team , supporting customers with processing their retirement pensions. Serco...deliver the highest level of customer service. **As a Call Center Representative, you can expect to:**… more
- TEKsystems (Virginia Beach, VA)
- …required + 1-2 years of recent customer service experience working directly with customers ( call center , collections, banking) + Ability to work in a fast-pace ... high-volume call center environment + Willingness to help...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- Transdev (Arlington, VA)
- …This position is based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + Competitive compensation package ... and deliver on mobility solutions. Transdev US employs a team of 32,000 across 400 locations while maintaining more...vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly… more
- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service-Disabled Veteran-Owned ... National Capital Region Anticipated Start Date: 09/01/2025 Position Responsibilities: + Lead and manage the 24/7/365 inTransition Support Services program, ensuring… more
- Amazon (Herndon, VA)
- …optimal and gratifying by way of consistency, reliability and attention to detail. The Technical Team Lead (TTL) is responsible for ensuring that the FOC team ... is responsible for 24X7 monitoring of the data center 's physical infrastructure. This team ensures that...day to day processes and event response, conducting data center infrastructure training and drills, providing on- call … more
- Aston Carter (Alexandria, VA)
- …Job Description We are seeking a highly motivated and experienced Customer Service Manager to lead our customer service team . In this role, you will ensure our ... ensure satisfaction with our products and services. Responsibilities + Lead and manage the customer service team ...booking percentage. The position requires ensuring technicians have their call logs filled before leaving each day, and if… more
- TEKsystems (Virginia Beach, VA)
- …individuals within a 24/7 high volume, schedule-driven and structured contact center operation. You will be: Provide information regarding Client's products and ... of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,...across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world… more
- CACI International (Springfield, VA)
- …Opportunity** : We are seeking an experienced and skilled Network Operations Center (NOC) Lead to oversee our 24/7 NOC team . The NOC Lead will oversee ... Network Operations Center (NOC) Lead Job Category: Information.... + Provide technical guidance and mentorship to NOC team members + Participate in on- call rotation… more
- ARAMARK (Winchester, VA)
- …during the event and will also perform hands-on work. **This position is for a team leader position for the Project Team . Floor Maintenace and carpet ... **Job Description** The Environmental Services Worker Lead provides work leadership to hourly employees in...need to perform overall assessment of public restrooms and on- call rooms + Adheres to all departmental sanitation procedures… more
- Canon USA & Affiliates (Chesapeake, VA)
- …- 9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. The ... ideal candidate is a strong communicator and team leader with a passion for delivering...and support goal setting for direct reports - Evaluate call quality and service levels to ensure performance meets… more
- CoreSite (Reston, VA)
- …growth and success. Senior Manager - Data Center Operations Role: As a leader in CoreSite's Operations team , the Senior Manager - Data Center ... team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing...customer contracts. + With the approval of the Market Leader , develop and implement new maintenance standards, as well… more
- Amazon (Sterling, VA)
- …technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the work-flows and through-put for data ... (AWS) is a fast paced technology company and a leader in the world of data centers. The position...project work, and fix complex problems within the Data Center Space. This team works in an… more
- Amazon (Sterling, VA)
- …innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data ... (AWS) is a fast paced technology company and a leader in the world of data centers. The position...project work, and fix complex problems within the Data Center Space. This team works in an… more
- Zoom (Richmond, VA)
- What you can expect Lead global strategy for revenue leader development and onboarding across Sales, CS, and Renewals. You'll design leadership programs, build ... and leverage AI tools to enhance training, coaching, and productivity. About the Team Zoom's Global Revenue Operations team empowers our Go-To-Market teams with… more