- Mass Markets (VA)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …including forecasting staffing needs, scheduling service delivery within the call center . This role supervises a geographically dispersed team of Remote ... Description Job Title: Remote Contact Center Supervisor Zeiders is an industry leader...operations and workflow disruptions. + Manage daily operations of team within call center platform,… more
- Mass Markets (VA)
- …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- AECOM (Fairfax, VA)
- …with the needs of the operations. + Previous experience working in a call center , customer service, 911 Operator or dispatching environment. + Demonstrated ... your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and… more
- GAP Solutions Inc (Richmond, VA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contract compliance, managing overall program execution, and leading a team of Sr. and Jr. Customer Service Representatives. The… more
- CACI International (Chantilly, VA)
- …Cisco Unified Communications Manager (CUCM) solutions in compliance with DoD security standards + Lead a team of Cisco Call Manager Administrators, providing ... Cisco Call Manager Engineer Lead Job Category:...Cisco Call Manager Engineer Lead Job Category: Information Technology Time Type: Full...center of everything we do. As a valued team member, you'll be part of a high-performing group… more
- Transdev (Arlington, VA)
- …This position is based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + Competitive compensation package ... and deliver on mobility solutions. Transdev US employs a team of 32,000 across 400 locations while maintaining more...vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly… more
- Amazon (Arlington, VA)
- …optimal and gratifying by way of consistency, reliability and attention to detail. The Technical Team Lead (TTL) is responsible for ensuring that the FOC team ... is responsible for 24X7 monitoring of the data center 's physical infrastructure. This team ensures that...day to day processes and event response, conducting data center infrastructure training and drills, providing on- call … more
- TEKsystems (Winchester, VA)
- …requests from members and other individuals within a 24/7 high volume, structured contact center operation. What You'll Do: + Be the first point of contact for ... questions and handling requests in a fast-paced, 24/7 contact center . + Share helpful information about products and services...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- TEKsystems (Winchester, VA)
- …and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, ... across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world...business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers,… more
- Bon Secours Mercy Health (Portsmouth, VA)
- …+ Effective communication skills. + Must be flexible, have ability to work as a team leader , and provide coverage when the Director is unavailable. + Ability to ... and operational excellence. **_Lead Telecommunications PBX Operator_** **_Maryview Medical Center in Portsmouth, Virginia_** **_Full-time, must be available to work… more
- CACI International (Springfield, VA)
- …Opportunity** : We are seeking an experienced and skilled Network Operations Center (NOC) Lead to oversee our 24/7 NOC team . The NOC Lead will oversee ... Network Operations Center (NOC) Lead Job Category: Information.... + Provide technical guidance and mentorship to NOC team members + Participate in on- call rotation… more
- Bon Secours Mercy Health (Petersburg, VA)
- …place of healing, caring and connection for patients and families in the community we call home. Bon Secours - Southside Medical Center serves the communities of ... are recognized for clinical and operational excellence. **Southside Regional Medical Center is your community health care provider, a 300-bed facility located… more
- Amazon (Louisa, VA)
- …leadership abilities and a commitment to operational excellence. The Logistics site lead manages daily cluster data center logistics operations, ensuring all ... metrics, generating reports for stakeholders, and representing the team in leadership meetings. The lead will...- Travel between sites as per operational needs - On- call coverage as per business needs A day in… more
- Bon Secours Mercy Health (Mechanicsville, VA)
- …care sites and clinicians are recognized for clinical and operational excellence. ** Lead CT Tech** **_-_** **Memorial Regional Medical Center ** **Schedule: ... Mon-Thu, 1PM - 11:30PM, 4(10's)** **Job Summary:** The Lead CT Technologist leads the associates working in their...leadership behavior to maintain proper staffing levels and assigns call . + Maintains accreditation and regulatory compliance of CT… more
- CACI International (Chantilly, VA)
- …The Administrator works closely with the Cisco Call Manager Engineer Lead and other IT team members to deliver high-quality communication services. ... closely with the Cisco Call Manager Engineer Lead and other IT team members to...center of everything we do. As a valued team member, you'll be part of a high-performing group… more
- Bank of America (Richmond, VA)
- …to prioritize authentication and other fraud-related investments across channels (online, call center , in-person). + Facilitate regular routines for stakeholders ... Fraud Analytics and Innovation Senior Leader - Emerging Fraud Technology Richmond, Virginia;Plano, Texas;...Credit, Debit, Deposits, Online Retail Merchant, Payment Processing, Digital, Call Center , etc.) + Demonstrated ability to… more
- Amazon (Sterling, VA)
- …technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the work-flows and through-put for data ... (AWS) is a fast paced technology company and a leader in the world of data centers. The position...project work, and fix complex problems within the Data Center Space. This team works in an… more
- Amazon (Manassas, VA)
- …innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data ... (AWS) is a fast paced technology company and a leader in the world of data centers. The position...project work, and fix complex problems within the Data Center Space. This team works in an… more
- Amazon (Arlington, VA)
- …experience in a high-volume, high-intensity environment such as a security operations center , call center , or crisis management/emergency response ... bright, and driven people. The Amazon Corporate Security (ACS) Business Assurance Center (BAC) provides accurate, actionable information to the right people at the… more