- Canon USA & Affiliates (Reston, VA)
- …to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where ... concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and...and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site… more
- Bank of America (Richmond, VA)
- Client Services Representative II - Preferred Deposits - 2nd Shift- Richmond, VA Richmond, Virginia **To proceed with your application, you must be at least ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Richmond/ Client -Services- Representative - II Preferred-Deposits 2nd-Shift--Richmond--VA\_25038257) **Job Description:**… more
- Canon USA & Affiliates (Fairfax, VA)
- …reception, hospitality and/or other duties as assigned. **Responsibilities** **CUSTOMER SERVICE ** . Insures total customer satisfaction through understanding of ... with postal regulations . Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) . Package and process outgoing… more
- Canon Business Process Services (Fairfax, VA)
- …reception, hospitality and/or other duties as assigned. Responsibilities CUSTOMER SERVICE . Insures total customer satisfaction through understanding of customer ... with postal regulations . Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) . Package and process outgoing… more
- Terracon (La Crosse, VA)
- …concrete, asphalt, and steel). Communicate with project manager, engineering technicians, client representative , contractor's representative and others as ... or more of the following areas: + NICET Level II certification in Construction Materials Testing in one or...is due to our talented employee-owners exceeding expectations in client service and growing their careers with… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **Job Description** The Case Analyst II plays a significant role on a fully remote team supporting case analysis and reconciliation of data from the health insurance ... exchange. As a Case Analyst II , you will be part of a team empowered...health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support ... needs providing timely, reliable, and courteous service . + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue… more
- SolomonEdwards (Richmond, VA)
- …talented, committed, collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and...SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform… more
- Truist (Mclean, VA)
- …Fiduciary Support Specialist, trust experience, investment, banking or financial planning-related client service experience, or equivalent outside experience 2. ... administration to a challenging and sensitive portfolio of affluent clients. Provide client support to Trust Advisors. Help coordinate with other members of the… more
- Truist (Mclean, VA)
- …high-quality strategic business reviews that drive revenue growth, retention, and exceptional client service . 9. Manage product and solution opportunity pipeline ... solve the needs of clients and prospects and ensure service levels are exemplary. * Small Business Direct Advisors...Care". 2. Meet with clients via telephone to assess client needs, review financial management practices and solutions, conduct… more
- Truist (Roanoke, VA)
- …**Please review the following job description:** Identify, solicit, develop, manage, service , retain and grow long-term commercial relationships for clients with ... & Advisory teams as appropriate to create the optimal client experience. Refer business and personal financial needs of..., prospect and center of influence (COI) interactions. Manage, service and grow an assigned book of commercial banking… more
- Mass Markets (VA)
- …enjoy helping others. In this role, you will provide full life-cycle customer service and a ssist customers in understanding their coverages and select the right ... for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Ability to… more
- Mass Markets (VA)
- …partner in the industry. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This ... and transactions. + Collaborate with team members to improve service delivery. + Adhere to company policies and compliance...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (VA)
- …ourselves as a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you to interact with hundreds of ... effective call handling + Follow the processes of the Client program and perform all tasks in a courteous...screens while speak to customers. + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Strong… more
- Mass Markets (VA)
- …as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. It requires you to interact ... a best-in-class customer experience. In addition to providing exceptional service , you will need to be a confident, fully...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (VA)
- …and customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION ... support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary… more
- Mass Markets (VA)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- Mass Markets (VA)
- …While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in a contact ... IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more
- Mass Markets (VA)
- …exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the ... a difficult time. Key Responsibilities: + Assist customers with service inquiries + Learn the common requests and solutions...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more