- Deloitte (Richmond, VA)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will ... Qualifications Required: + Bachelor's degree + 7+ years of experience in contact center technology strategy , design, and implementation. + Proven… more
- Deloitte (Rosslyn, VA)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- Amazon (Arlington, VA)
- …Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technology leaders who possess a unique balance of business knowledge, effective ... enable various AWS teams to work collaboratively with the Generative AI Innovation Center and across teams About the team ABOUT AWS: Diverse Experiences Amazon… more
- Quality Technology Services, LLC (Ashburn, VA)
- …and mission driven. Together, we do great things. **Who You Are:** The **Capital Strategy Finance Analyst i** s responsible for the strategy , analysis, and ... Excel **Nice to Have:** * Experience working in data center construction * Experience with project management software **Knowledge,...us know the nature of your request and your contact information. It's exhilarating to find yourself at a… more
- Amazon (Arlington, VA)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such… more
- Bank of America (Richmond, VA)
- …programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the transformation ... based insights + Partner across organization lines including Fraud Strategy , Technology , Risk & Compliance in the...Risk & Compliance in the development of IVR & Contact Center authentication strategy and… more
- TEKsystems (Winchester, VA)
- …inquiries and requests from members and other individuals within a 24/7 high volume, structured contact center operation. What You'll Do: + Be the first point of ... answering questions and handling requests in a fast-paced, 24/7 contact center . + Share helpful information about...Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work… more
- CARMAX (Richmond, VA)
- …Experience Center (CEC) Strategy ** - Works to ensure CarMax's contact center provides exceptional service to customers needing assistance via phone, text ... market leadership while positioning us for future growth. The Strategy team is at the center of...experience as customers shop on our website, with our contact center , and in our stores. Our… more
- Capital One (Mclean, VA)
- …experience, bank operations (ie, account maintenance, deposits, ATM, tax reporting, etc.), contact center , enterprise payments (debit, ACH, check, wires, etc.), ... Strategy At Capital One, data is at the center of everything we do. When we launched as...using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this… more
- Humana (Richmond, VA)
- …Qualifications** + Bachelor's Degree + 5+ years of technical implementation or contact center transformation experience + 3+ years of project management ... health first** We are seeking an accomplished and experienced Senior Strategy Advancement Professional to join the Conversational Experience Platform (CXP) Product… more
- Amazon (Arlington, VA)
- …The Strategic Initiatives Manager is a key member of the CCOE strategy team, responsible for progressing key initiatives and proactively identifying insights and ... CCOE teams and other ASP teams to enable scale About the team The Strategy Team is responsible for key initiatives that address challenges and opportunities for AWS… more
- Amazon (Herndon, VA)
- …experience and knowledge in mechanical engineering, product development, and data center cooling technology - Collaborate with global mechanical equipment ... to own them to completion. Within AIS and Data Center Engineering, the Mechanical Products and Services team is...and its millions of customers. Our engineers solve challenging technology problems and take big bets on new concepts,… more
- Amazon (Herndon, VA)
- …latest Generative AI technology ? If so, come build with us! The AWS Data Center Design Engineering - BIM Technology team is on a mission to innovate through ... for the design and operation of critical industry-leading data center facilities. Our team is on the forefront of...you will be responsible for shaping the long-term technical strategy and architecture for our disruptive BIM and GenAI… more
- Amazon (Herndon, VA)
- …at. We are a team of Day 1 designers who work closely with content experts, technology and metrics to drive new ways of learning in the workplace for Data Centers ... be the role you've been waiting for. AWS Data Center Learning is responsible for providing training and career...deploy training materials that align to a blended training strategy , including and not limited to: self-directed, instructor led… more
- Amazon (Herndon, VA)
- …own them to completion. The Principal Technical Program Manager for AWS Data Center Design Engineering Team owns the successful development and delivery of the next ... generations of data center designs and innovations from concept to at-scale global...designs and innovations with the overall business vision and strategy to reach global deployment. - Evaluate the requirements… more
- Amazon (Manassas, VA)
- …(AWS) is seeking a seasoned, proven leader to join the Data Center Community organization for the Amazon Dedicated Cloud business. This organization operates ... and network device installations, IT hardware repairs, and data center mechanical and electrical system operations and maintenance on...will need to stay on top of the long-term strategy as well as the operating details of his/her… more
- Google (Reston, VA)
- …progress and deadlines. In this role, you will define and develop a multi-year strategy and roadmap for third-party data center delivery execution. This includes ... Delivery Program Manager, Data Center Development, Third-Party Data Centers _corporate_fare_ Google _place_ Reston, VA, USA; Austin, TX, USA; +6 more; +5 more… more
- Tyto Athene (Fort Belvoir, VA)
- …customer objectives and regulatory requirements. + Serve as a primary point of contact for cybersecurity strategy and incident response. + Incident Management: + ... **Description** Tyto Athene is searching for a **Senior Security Operations Center Analyst** to support the customer Enterprise Cybersecurity Operations Support Team… more
- Amazon (Arlington, VA)
- …and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience in ... Manager in the Lead Management Organization within the AWS Marketing Integrated Demand Center (IDC), you will drive the development and prioritization of a global… more
- Amazon (Herndon, VA)
- …Join an amazing team working at the intersection of real estate and technology to build Amazon's cloud business (data centers). We are seeking an exceptionally ... individual to source, negotiate, and execute large-scale deals on the data center real estate team. Amazon Web Services (AWS) is a comprehensive, evolving,… more