- IMS Consulting & Expert Services LLC (Richmond, VA)
- …with a legal sales organization Proficient in Microsoft Office suite and customer relationship management software LOCATION: This position is 100% remote ... the company concierge for our clients while collaborating with the Case Management team Identifies client needs, conducts appropriate research, and proposes IMS… more
- COASTAL Hospitality Associates, LLC. (Virginia Beach, VA)
- …Optional Long-Term Disability and Supplemental Life Insurance Health Care Flexible Spending Account Dependent Care Flexible Spending Account Health Savings ... Beach Oceanfront is seeking a Housekeeping Supervisor to assist in the management and supervision of the Housekeeping Department. The Housekeeping Supervisor will… more
- Fortive Corporation (Virginia Beach, VA)
- …cost savings and increase building quality. Gordian is looking for an Account Manager based out in Fremont or Richmond, Virginia, who demonstrates professionalism, ... Gordian's extraordinary construction data and software. Primary responsibility for Gordian Account Managers is to provide support, training, for products and… more
- Suburban Propane (Gainesville, VA)
- …efficiency and accuracy in all that you do. **Responsibilities** * Provide high levels of customer account management by properly setting up and maintaining ... **Overview** We are currently looking for a Customer Account Administrator to play a pivotal role in helping to support excellent customer service, … more
- ISC2 (Richmond, VA)
- …that empowers all of our successes. Learn more. **Position Summary** The Manager, Customer Success & Account Management leads the team responsible ... field required; Masters degree or MBA preferred + 8+ years in Customer Success, Account Management , Training Delivery, or Operations, with 5+ years in… more
- NTT America, Inc. (Richmond, VA)
- …required; advanced degree (MBA or equivalent) preferred. **Experience:** + 10+ years of customer success, account management , or related experience in a ... with service delivery optimization, and contributing to revenue growth through strategic account management . The Principal CSM manages the relationship lifecycle… more
- Iron Mountain (Richmond, VA)
- …market **POSITION REQUIREMENTS:** + Bachelor's Degree preferred + 5+ years of experience in account management , customer support, project management , or ... the customer + Serve as the primary customer advocate and management focal point for...understand our plans, offerings, and capabilities + Work on customer account renewals and negotiate all commercial… more
- MetLife (Richmond, VA)
- …processes. Required Experience and Skills: * 5+ years related industry experience, such as account management or customer service working in a fast paced, ... and Skills * Bachelor's degree in related field * 7+ years related account management or customer service experience in the insurance industry Equal… more
- Acxiom (Richmond, VA)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles ... The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice)...investment. You will combine deep technical expertise in project management solutions with exceptional relationship management skills… more
- Brink's (Richmond, VA)
- …grow. Job Description Job Category The Account Services Lead is responsible for account management , customer relations, and customer service and ... to provide deliverable to enhance customer relationships and meet customer expectations + Contribute to achieving specific account objectives consistent… more
- DXC Technology (Richmond, VA)
- …Information Technology, or related field (MBA preferred). + 8+ years of experience in Customer Success, Account Management , or Consulting, ideally within SAP ... Ariba, Fieldglass and Business Technology Platform. + Proven track record in account management , renewals, and expansion strategies. + Exceptional communication,… more
- NTT America, Inc. (Richmond, VA)
- …profitability targets across all projects + Accuracy in Backlog tracking and reporting ** Customer Management ** + Account Management for assigned ... overseeing project management operations and personnel. Strong project and account management skills are required. **Duties and Responsibilities:** **… more
- ServiceNow, Inc. (Vienna, VA)
- …customer relationship and the value they are realizing from ServiceNow. + Identify customer needs and demonstrate account management capabilities to guide ... on the function or industry. + 5+ years demonstrated success in a Renewal Account Management or Customer Success capacity. + Experience leading customer … more
- Wolters Kluwer (Richmond, VA)
- …and sales development teams to optimize lead generation and conversion. + Ensure customer satisfaction through proactive account management and issue ... understands complex buying cycles, and can balance strategic hunting with consultative account management . Your success will directly impact revenue growth,… more
- Cengage Group (Virginia Beach, VA)
- …customer success experience **What You'll Need:** + 3+ years of experience in customer success, account management , or educational consulting + Strong ... or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager, Customer Success, you will play a dual role-serving as...implementation, ensuring a smooth transition and early success **Strategic Account Management ** + Serve as the quarterback… more
- GE Vernova (VA)
- …Science, Business, or a related field + 7+ years of experience in customer success, account management , or technical consulting-preferably within the ... operational goals and strategic priorities. **Job Description** **Roles and Responsibilities** + ** Customer Advocacy & Relationship Management ** + Serve as the… more
- Cengage Group (Virginia Beach, VA)
- …achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree preferred ... usage, proactively addressing at-risk adoptions, and driving effective strategies. + ** Customer relationship management ** : Oversees and cultivates customer… more
- ServiceNow, Inc. (Vienna, VA)
- …team to deliver an incredible customer support experience. + Refine Support Account Management interactions and processes through the extensive use of KPIs, ... + Lead efforts to develop and build a Support Account Management Team, including development of strategies,...with expert knowledge of the Support Account Management Organization. + Advocate for critical customer … more
- Cleo (Richmond, VA)
- …+ 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success, Sales/ Account Management , Professional Services, or a related ... ** Customer Success Manager** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are… more
- Cornerstone onDemand (Virginia Beach, VA)
- …what it takes if you have/are + A minimum of 5+ years of experience in customer -facing roles such as account management , project management , consulting, ... professional skilled in business development, strategic solution selling, consulting, project management , and customer success. You will focus on fostering… more
