- Capital One (Richmond, VA)
- Customer Advocacy Team - Operations Principal Coordinator (Work from Home) Does an opportunity to motivate and coach, and lead a team to success ... support front line associates to answer questions and deliver great customer service. An Operations Principal Coordinator may also communicate via email or chat… more
- Capital One (Richmond, VA)
- …transforming operations to provide exceptional service and insights The Customer Advocacy Operations (CAO) team is seeking a **Senior Department ... Senior Manager, Senior Department Operations Manager, CAO ( Customer Advocacy...(CAO) operations , and the horizontal impacts our operations team can have across the broader… more
- Amazon (Arlington, VA)
- …circular economy); supply chain; engineering; product compliance; and data center operations . You will support innovative AWS customer -facing sustainability ... more. The role is part of a global legal team responsible for counseling AWS on a broad range...counseling AWS on a broad range of sustainability, regulatory advocacy , products regulatory compliance, health and safety, environmental, and… more
- Amazon (Arlington, VA)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... programs through respective service domain teams and partner success team . - Engage with customer employee personas...to customer business value realization. - Drive customer advocacy through success story documentation and… more
- Amazon (Arlington, VA)
- …we are continuing to provide value as we increase retention and expand the customer 's footprint on AWS. The team guides our customers through the technology, ... own right as well as effective in shaping the customer journey and skills of your team ....and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the… more
- Qualtrics (Reston, VA)
- …audiences. **How You'll Grow** + Work at the center of a high-impact customer marketing team , collaborating with multiple functions + Gain experience designing ... channels + Learn how storytelling, journey mapping, and content operations work together to shape customer experiences...of great content **What You Should Know About This Team ** + Our Customer Marketing team… more
- Datavant (Richmond, VA)
- …experienced Director of Customer Success to lead and grow a high-performing team supporting our Life Sciences clients. In this role, you'll own strategic account ... position Datavant as a long-term data partner within your accounts. You'll manage a team of Customer Success professionals, coach for growth and execution, and… more
- US Air Force - Agency Wide (Arlington, VA)
- …recommendations, administrative procedures). The incumbent is a member of the senior management team for the USAF Operations Civilian career workforce and chairs ... this position is to is responsible for the policy, guidance, oversight and operational advocacy to ensure US Air Force forces are trained and ready to conduct… more
- Amazon (Arlington, VA)
- …accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is ... critical to customer success. AWS Support also partners with a global...incidents, trade-offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and… more
- Amazon (Arlington, VA)
- …and evolve customer 's AWS experience through technical guidance, solution-building, and advocacy - Ensure AWS workloads have risk mitigations in place and adhere ... in a distributed systems environment - Experience in Informational Technology operations - Internal enterprise or external customer -facing experience as… more
- Northrop Grumman (Mclean, VA)
- …(IBCS) franchise. The director, as part of the growth-oriented and customer -focused Command and Control & Weapons Integration (CWI) Division's Mission Solutions ... and Strategy leadership team , will be the principal executive responsible for driving...driving our international and domestic captures and directing the advocacy effort to develop the required government and industry… more
- Amazon (Herndon, VA)
- …accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is ... critical to customer success. AWS Support also partners with a global...services. TAMs will consult on architecture, governance, security, and operations , including cost management and other pillars of building… more
- Capital One (Richmond, VA)
- …and offering regulatory guidance on high-risk customer complaints to support the Customer Advocacy Office (CAO) team and Channels organization within US ... business areas and processes, plus sharing regulatory insights. Collaboration with credit card operations team and complaint areas, Legal, and other partners is… more
- L3Harris (Chantilly, VA)
- …analysis, customer analysis, win strategy development, proposal and color team leadership and price-to win analysis + Must work independently under limited ... procedures. Essential Functions: As part of the business development team and in partnership with corporate and business segment...Space Force/Space Systems Command, US Space Command, and Space Operations Command. + Act as a liaison to Space… more
- Hilton (Mclean, VA)
- …offices in Dallas, TX or McLean, VA\*\*\*_ Our US Co\-brand Product Team increases Hilton's customer growth through strategically designed partnerships and ... and builds awareness for our industry award\-winning Hilton Honors loyalty program\. The team is focused on growing customer acquisition and growing customer… more
- Deloitte (Richmond, VA)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems ... outcomes, ensuring high-quality, lean designs and implementations. Technical Leadership and Advocacy : Serve as the technical advocate for ServiceNow HRSD solutions,… more
- Sallie Mae (Sterling, VA)
- …Sallie, you become a champion for all students.** Sallie's Education Services team is a diverse group of growth-obsessed entrepreneurs, data analysts, engineers, and ... pay and complete this journey with confidence. Join a team of seekers, challengers and creative thinkers to change...high-impact role at the intersection of technology, data, and customer experience-ideal for a product leader who thrives in… more
- Deloitte (Arlington, VA)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex ... ensuring high-quality, lean designs and implementations. + Technical Leadership and Advocacy : Serve as the technical advocate for products, ensuring architectural… more
- Deloitte (Richmond, VA)
- …high-quality, outcome-focused solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop, and ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
- Deloitte (Richmond, VA)
- …high-quality, outcome-focused solutions. The ideal candidate will be a dependable team player and mentor, collaborating with cross-functional teams to design, ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more