- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Capital One (Mclean, VA)
- Senior Project Manager , Product Operations - Customer Support Experience **Senior Project Manager , Product Operations - Customer Support ... Experience ** As a Senior Project Manager of Product Management at Capital One, you will... Success team in Enterprise Data is reimagining the customer support experience for our internal customers… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- DXC Technology (Richmond, VA)
- …the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our ... closely with cross-functional teams to deliver a seamless, impactful customer experience across web and mobile. **Key...to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not… more
- Capital One (Mclean, VA)
- …and technology side. This product manager will lead massive efficiencies and customer experience improvements and will help in designing full stack technical ... Manager , Product Management - Customer Services...alignment **Basic Qualifications:** + At least 3 years of experience working in Product Management + Currently has, or… more
- Capital One (Richmond, VA)
- …elevate needs & drive change improving delivery, quality and efficiency to improve customer experience **Innovative Problem Solving** + You enjoy solving complex ... Senior Manager , Senior Department Operations Manager , CAO ( Customer Advocacy Office) (Hybrid)...desire. This role includes leading leaders, so having proven experience as a people manager is critical.… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- KBR (Mclean, VA)
- …a US Citizen + Certified Customer Service Manager (CCSM); Customer Service Excellence Certification + Demonstrated management experience , ideally in a ... Title: Customer Service Manager Title: Customer...sit for a poly upon request + 4 years' experience in management role overseeing customer service… more
- Capital One (Mclean, VA)
- Manager , Product Management - Customer Core and... Customer Identity and Core team (CIC) is part of Capital One's Enterprise Product and Experience ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...we can't achieve. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
- Capital One (Mclean, VA)
- Manager , Data Analysis- Customer Core At Capital...and emerging markets + Leverage analytics to create a customer experience above our peers + Lead a ... data in new and evolving environments + Be a part of growing and developing our brand in new...analytics and good data are a top priority + Experience real work life balance, with little travel involved… more
- Amazon (Arlington, VA)
- …external BPO partners and collaborate with internal Amazon teams to enhance the customer experience . You will demonstrate strong commercial judgement as well as ... Customer Service (CS) organization. As a Vendor Operations Manager for Kuiper, you will own and be responsible...plans, including plans to deliver flexible capacity Innovation & Customer Experience : - Maintain exceptional customer… more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...home, there's nothing we can't achieve. Basic Qualifications - Experience driving customer initiatives including 3+ years… more
- Amazon (Arlington, VA)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... Description As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- Amazon (Arlington, VA)
- …such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the ... Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...them. You should be passionate about delivering a great customer experience by deploying AWS solutions and… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- Amazon (Herndon, VA)
- …product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- Trellix (Reston, VA)
- **_Job Title:_** Senior Customer Success Manager , Public Sector **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager (CSM) is responsible for...and retention results. **About You:** + 5+ years of customer engagement and account management experience in… more
- Amazon (Arlington, VA)
- …Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for an accomplished ... growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead...- MBA or advanced degree - Understanding of enterprise customer success delivery models - Experience building… more