- Ledbury, Inc (Richmond, VA)
- …departments to create an exceptional brand experience . The Role + Lead the Customer Experience team , using a customer -first mentality by developing ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team . Your background in sales management has equipped you to… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...the norm and do what is right for the team + Proficiency in handling large data files using… more
- Amazon (Arlington, VA)
- … projects, aligning cross-functionally to ensure seamless delivery and an exceptional customer experience . AWS Sales, Marketing, and Global Services (SMGS) is ... Description The Senior Manager of Customer Success is responsible... Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving… more
- Amazon (Arlington, VA)
- …prospect to workload in progress. * Participate in and support DoD account manager customer engagements focused on moving from first-call to active ... team subject matter experts to remove obstacles, solve customer problems, and facilitate mission workload transformation. The ideal...teams to solve problems and implement new solutions. The Customer Solutions Manager will interact with a… more
- Amazon (Arlington, VA)
- …communicate complex financial and business trends through clear and concise writing. About the team Customer Experience and Business Trends (CXBT) is an ... for a Senior Product & Customer Insights Manager to join our team . As a...dedicated to deeply understanding and improving customer experience , globally. We are a team of… more
- Amazon (Arlington, VA)
- …role and want to make an impact on a global scale, please apply! About the team Customer Experience and Business Trends (CXBT) is an organization made up ... Description We are searching for a talented Principal Product Manager - Technical (PM-T) to join our team...dedicated to deeply understand and improve customer experience , globally. We are a team of… more
- Michaels (Newport, VA)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - VA BCH-NEWPORT NEWS, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Arlington, VA)
- …web-scale cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future...in their strategy. * Lead a meeting with your Customer and internal Amazon team members to… more
- Capital One (Richmond, VA)
- …to provide exceptional service and insights The Customer Advocacy Operations (CAO) team is seeking a **Senior Department Operations Manager ** who will be ... Senior Manager , Senior Department Operations Manager , CAO ( Customer Advocacy Office) (Hybrid)...drive change improving delivery, quality and efficiency to improve customer experience **Innovative Problem Solving** + You… more
- Capital One (Mclean, VA)
- …and technology side. This product manager will lead massive efficiencies and customer experience improvements and will help in designing full stack technical ... Manager , Product Management - Customer Services...revolution transforms our society and our industry. **About the Team ** The US Card Customer Services &… more
- KBR (Mclean, VA)
- …award KBR is seeking a highly motivated and career-oriented Customer Service Center Manager to join our team supporting a government client with locations in ... Service Center Manager , you will manage the Customer Service Center and the team that...Customer Service Representative. + Greater than one year experience managing a team . + Must be… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future...the Amazon store. 2 | Working backwards from the customer . We improve the customer experience… more
- Google (Reston, VA)
- …with cloud native architecture in a customer -facing or support role. + Experience in leadership, such as people management, team lead, mentorship, or ... and infrastructure. + Experience as a pre-sales manager or technical customer -facing people manager...manager within a professional services or sales engineering team . + Experience managing a team… more
- Dodge Construction Network (Richmond, VA)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Capital One (Mclean, VA)
- Manager , Product Management - Customer Core...(CIC) is part of Capital One's Enterprise Product and Experience organization. The CIC team is responsible ... revolution transforms our society and our industry. **About the Team ** ** Customer Identity and Core:** The ...alignment **Basic Qualifications:** + At least 3 years of experience working in Product Management + Currently has, or… more
- Rocket Software (Richmond, VA)
- …that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer Success ... wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the...our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team… more
- Amazon (Arlington, VA)
- …to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team , you will lead a ... vendor partners while improving end- customer and vendor experience . You will guide your team in...A day in the life * Participate in an Customer Success Manager interview loop and debrief… more
- Amazon (Herndon, VA)
- … and provide our operations teams with a work-ready workforce. Our Customer Success team is seeking an experienced Manager who is customer obsessed and ... the Sr. Manager , Data Center Learning, each Manager of Customer Success is responsible for...acceptable state. You raise the bar on solution quality, customer outcomes, and individual/ team performance standards. -… more
- Grifols Shared Services North America, Inc (VA)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... Grifols customers to set expectations for implementation + Coordinates customer IT staff and LIS Interface team ...+ Resourceful and able to work in a collaborative team environment with minimal supervision + Experience … more