- Disabled Veteran Solutions (VA)
- …superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're not ... all about making a difference. The Mission As a Customer Advocate , you'll be the healthcare hero...shows you're all about helping others + You're a customer service ninja with mad problem-solving skills… more
- Carrington (Richmond, VA)
- …amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- Lumen (Richmond, VA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- HCA Healthcare (Blacksburg, VA)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...vary by location._** We are seeking a Medicaid Eligibility Advocate for our team to ensure that we continue… more
- Lumen (Richmond, VA)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- Lumen (Richmond, VA)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as ... **The Role** The Solution Engineer will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought… more
- Cabela's (Gainesville, VA)
- **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensures a pleasant and...Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to… more
- ARAMARK (Harrisonburg, VA)
- …Madison University (JMU Dining) with stellar project management and customer service skills. Serve as an advocate , champion, and creative visionary ... planning or marketing experience supporting public events Previous brand ambassador and customer service experience preferred A high level of technical,… more
- Amazon (Arlington, VA)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Amazon (Arlington, VA)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success… more
- Amazon (Arlington, VA)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- CARMAX (Richmond, VA)
- …mentor fellow associates and partners. **ESSENTIAL RESPONSIBILITIES** + Deliver exceptional customer service to CarMax customers communicating via telephone, ... inquiries. + Serve as a CarMax brand ambassador and customer advocate by navigating escalated customer...iconic customer experiences + Provide an unrivaled customer service experience and meet CarMax quality… more
- Confluent (Richmond, VA)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Richmond, VA)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Confluent (Richmond, VA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... This role is offered to active duty service members who are enrolled in the Skillbridge...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Lumen (Richmond, VA)
- … Customer Success Executive, Customer Success Consultants and Customer Success Advocate 's engagement strategies. + Completes preliminary research, ... we digitally connect the world and shape the future. **The Role** The Customer Success Support role provides back-office, functional support to the CS professionals… more
- Logitech (Richmond, VA)
- …activate customer data for personalization, targeted campaigns, and improved customer service . AI-Driven Innovation & Efficiency + Incorporate AI ... customer relationships that deliver sustained engagement and maximize lifetime customer value (LTV). + Advocate for customer -centric decision-making… more
- United States Senate Federal Credit Union (Staunton, VA)
- …Performs routine and complex transactions which include cash handling. Possesses strong customer service skills, able to have professional conversations with ... the retail team in meeting and exceeding sales and service goals. + As a member advocate ,...relevant experience at a financial institution with relationship deepening, customer service and cash handling environment. Skills:… more
- Amazon (Arlington, VA)
- …account management, sales, marketing, buying, supply chain management, transportation, procurement, customer service , or consulting 3+ years in related ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Nutanix (Richmond, VA)
- …and best practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more