- Disabled Veteran Solutions (VA)
- …Hello, superstar! Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division. At DVS, you're not ... to making a difference . The Mission As a Customer Advocate , you'll be a healthcare hero...social work, behavioral health, or similar fields * A customer service ninja with amazing problem-solving skills… more
- CVS Health (VA)
- …about helping others and have a talent for problem-solving? Join our team as a Service Advocate . In this role, you will work alongside peers who handle Medicare ... individual inbound calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role will involve assisting CSRs with questions… more
- Somatus (Mclean, VA)
- …with members via daily outbound and inbound calls + Provides excellent customer service + Medical appointment scheduling assistance Qualifications Required ... using a scheduling tool. This role is a fully remote position. Responsibilities + Accurately manages multiple technology systems...in English and Spanish + 1+ years of telephonic customer service experience + Previous CKD (Chronic… more
- Kelly Services (Fredericksburg, VA)
- **Job Posting: Remote Program Manager - New Product Development (Technical Focus)** **Location:** Remote **Employment Type:** Full-Time **About Us:** We are a ... cutting-edge products to market with a focus on quality, safety, and customer satisfaction. **Position Overview:** We are seeking a driven and experienced Program… more
- Sharecare (Richmond, VA)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... changing priorities, deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various… more
- Confluent (Richmond, VA)
- …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K *… more
- Confluent (Richmond, VA)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Richmond, VA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- ServiceNow, Inc. (Vienna, VA)
- …work better for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You ... to help customers achieve their goals. + Oversee the customer outcomes engagement for customers in your portfolio, understanding...of work with flexibility and trust. Work personas (flexible, remote , or required in office) are categories that are… more
- NTT America, Inc. (Richmond, VA)
- …CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- Cengage Group (Virginia Beach, VA)
- …Identify and act on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure a seamless, high-impact ... day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a… more
- Lumen (Richmond, VA)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- InMotion Hosting (Virginia Beach, VA)
- …troubleshooting, and optimization, while also collaborating with internal engineering teams to advocate for customer needs and drive product improvements. What ... long-term solutions and clear communication. + Partner with engineering teams to advocate for customer needs, identify product improvements, and streamline… more
- Seek Now (VA)
- …as its weakest link + Customer Advocate - you deliver excellent customer service to every homeowner, agent, and client you encounter Whom You are Not: ... photographers with the capability and desire to provide amazing customer service while capturing outstanding visual representations...want to make every client a Seek Now brand advocate + Accountable - you create high-quality photos and… more
- SHRM (Alexandria, VA)
- …continuous process improvement and acts as a strategic partner in operational planning ** Customer Service & Relationship Management** + Provides a high-quality, ... internal and external stakeholders + Creates a "WOW" experience through exceptional customer service and professional relationship management in all interaction.… more
- Lincoln Financial (Richmond, VA)
- …external customers, analyzing various aspects of our service offering and being an advocate on behalf of the customer for driving positive change. If this ... **Alternate Locations:** Work from Home **Work Arrangement:** Remote : Work at home employee residing outside... service requirements are satisfied. + You will advocate on the customer 's behalf to influence… more
- SHRM (Alexandria, VA)
- …event technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, ... and conferences. **Knowledge, Skills & Abilities** + Strong project management, customer service , collaboration, and time management skills. + Consistent… more
- Iron Mountain (Richmond, VA)
- …to promote the business needs of the customer + Serve as the primary customer advocate and management focal point for all assigned key customer (s), ... ensures reporting and communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service… more
- General Dynamics Information Technology (Fairfax, VA)
- …Family:** Program Delivery and Execution **Skills:** Consulting,Cost Optimization, Customer Service ,FinOps Operating Model,Forecasting **Certifications:** FinOps ... a **_FinOps Analyst_** who will be the cost optimization advocate for our customers. They will work with assigned...account(s) with 850+ linked accounts. + Extensive & timely customer service responses. + Experience that would… more
- Eaton Corporation (Manassas, VA)
- …seeking a Data Center Systems Architect. Individuals will be able to work from a remote home office but must be located in either San Francisco, CA, Seattle, WA or ... cater to the evolving needs of our customers. -Enhancing Customer Engagement and Satisfaction: By working closely with customers,...value to the client's business. -Act as an effective advocate and communicator of the benefits of supporting your… more