- Piedmont Airlines (Roanoke, VA)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Zoom (Richmond, VA)
- …resources as and when necessary + Conduct discovery meetings and deeply explore the customer next generation virtual agent /AI use cases + Meet or exceed ZVA ... You will work closely with the sales and other cross functional teams to help our customers design for...with a strong understanding of the sales process and customer journey. + Familiarity with virtual agent … more
- Nordstrom (Mclean, VA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Wolters Kluwer (Glen Allen, VA)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...metrics to identify areas for improvement. + Collaborate with cross -functional teams to enhance customer satisfaction. +… more
- Amazon (Arlington, VA)
- …on AI agent trends, competitive landscape, and emerging use cases Cross -functional Excellence - Collaborate with customer facing sales and technology teams ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models,… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... makes for an excellent one. **Contributions** **Contributions** As a **Senior Service D** **esigner** , you willbe responsible forguiding government clients through… more
- Anywhere Real Estate (Virginia Beach, VA)
- …is a plus - Bilingual (English/Spanish) is a strong advantage - Experience in customer service , sales, or call centers preferred - Strong organizational and ... Customer Experience Concierge / Inside Sales (Remote) Anywhere...emails, and texts with professionalism and urgency - Drive cross -selling opportunities for ancillary services - Meet and exceed… more
- Steampunk (Mclean, VA)
- **Overview** Design. **Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... design makes for an excellent one. **Contributions** **Contributions** As a ** Service Designer** , you will be responsible for guiding government clients… more
- Anywhere Real Estate (Virginia Beach, VA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... parties involved in the listing and transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more
- United States Senate Federal Credit Union (Staunton, VA)
- …Performs routine and complex transactions which include cash handling. Possesses strong customer service skills, able to have professional conversations with ... relevant experience at a financial institution with relationship deepening, customer service and cash handling environment. Skills:...new account and loan training within 1 year of service . Demonstrated ability to cross -sell products and… more
- Capital One (Richmond, VA)
- …Qualifications:** + BPM, Lean, or Six Sigma Certification + At least 1 year experience in Customer Service or Fraud + At least 1 year of experience using JIRA ... of a talented, people-first organization responsible for supporting & transforming the customer and agent servicing experiences. You will regularly integrate and… more
- Steampunk (Mclean, VA)
- …Trust Security Clearance + 10+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into ... **Overview** **Design. Disrupt. Repeat.** As a **Senior Service Designer,** you will be responsible for guiding...and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking… more
- Capital One (Richmond, VA)
- … customer service . As a **Manager, Operations Servicing Strategy, End-to-End Customer and Agent Experience in Recoveries** , you are responsible for ... part of a smart, talented team responsible for transforming the infrastructure and customer service experience for our customers. You will regularly integrate… more
- USAA (Chesapeake, VA)
- …programs that national brokers, including tools, training, or platforms that enhance agent productivity and customer engagement. + Home and Auto Ancillary ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- USAA (Chesapeake, VA)
- …programs that national brokers, including tools, training, or platforms that enhance agent productivity and customer engagement. + Home and Auto Ancillary ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- USAA (Chesapeake, VA)
- …programs that national brokers, including tools, training, or platforms that enhance agent productivity and customer engagement. + Home and Auto Ancillary ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- Capital One (Richmond, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to...Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... testing. You will serve as the voice of the customer and make sure their needs are considered and...the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the… more