- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. * Maintain communication with customers and ... a hybrid role efficiently from home/office while staying on task. * Perform customer service tasks (eg, answering telephone calls, typing, filing, scanning,… more
- Merck (Richmond, VA)
- **Job Description** The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays an important role in ... supporting our Company's customer centric business model. This position provides candidates with...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Guardian Life (Richmond, VA)
- …skills to deliver timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers. After the ... **Position Summary** The Group Life Claims Case Manager will spend 6-8 weeks in eligibility...management, legal, and investigative resources. **You Have:** + Outstanding customer service skills + Excellent analytical skills… more
- Envista Holdings Corporation (Richmond, VA)
- …Customer Care, Technical Support, and Manufacturing to ensure prompt and quality customer service is provided. + Contribute to product innovation by obtaining ... **Job Description:** The **Sales Representative ** will be responsible for promoting and selling...or exceed sales goal. + Build and maintain strong customer relationships in assigned territory to become a trusted… more
- Elevance Health (Norfolk, VA)
- …an impact:** + Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering ... **Title: Membership Representative I** **Location:** This position will work a...+ Determines eligibility and applies contract language for each case assigned. + Performs error output resolution for electronic… more
- Merck (Richmond, VA)
- …in field sales teams and play a critical role in supporting our customer centric business model. This position is responsible for working in their respective ... to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health (AH) Companion Animal… more
- Travelers Insurance Company (Richmond, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Travelers Insurance Company (Arlington, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... preferred. + General knowledge of construction, estimating and estimating systems preferred. + Customer Service experience preferred. + Two or more years of… more
- Xerox (Norfolk, VA)
- …5 years working as a Windows System Administrator or similar role + 3+ yrs. IT customer service experience in a fast-paced help desk or customer contact ... Managed IT Services Representative **General Information** Press space or enter keys...systems, hardware, and software to Xerox IT Managed Services customer and peers; administration and support of PCs, laptops,… more
- Travelers Insurance Company (Ashburn, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Travelers Insurance Company (Richmond, VA)
- …quality standards and state specific regulations. **What Will You Do?** + Customer Contacts/Experience: + Delivers consistent service quality throughout the ... Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the County and Department in a professional manner and with a high level of customer service ; + Provides information or directions to callers, police, fire & ... Retirement Plan, with retirement eligibility after 25 years of service . All applicants must have the ability to: +...Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive… more
- Nightwing (Sterling, VA)
- …to communicate clearly and effectively with peers and management. + Must have strong customer service skills to maintain effective working relationships at all ... candidate will perform a combination of admin technician and case management tasks. This position will support analytical and...customer levels as well as the ability to develop… more
- Stryker (Virginia Beach, VA)
- …teams to contact customers in order to identify sales opportunities, deliver excellent customer service , and further develop the customer relationship. + ... & Ankle Sales Associate will partner closely with Sales Representative (s) in the area to quickly learn the medical...all products are available for surgeon use in each case and to instruct surgeons regarding product use and… more
- Sedgwick (Richmond, VA)
- …part of a rapidly growing, industry-leading global company known for its excellence and customer service . + Demonstrate Caring Counts (R) by working towards the ... PRIMARY PURPOSE OF THE ROLE: To manage program design, product portfolio, service delivery, customer satisfaction, renewal, and profitability of specific… more
- Pearl Interactive Network (Richmond, VA)
- …Understand the Workforce Management process and serves as a liaison between the Customer Service Representative and the Government Workforce Management (WFM) ... to the daily schedule. + Responsible for ensuring the Customer Service Representative (CSR) complies...interim information from law enforcement is documented in the case before end of shift. + Supervisor and management… more
- Zeiders Enterprises, Inc (Norfolk, VA)
- …competencies: + Ability to work both independently and as part of a team. + Customer Service - Manages difficult or emotional customer situations; Responds ... educate and ensure adequate referral and follow-up of any case presenting suicidal or homicidal risk. + Perform accurate...promptly to customer needs; Solicits customer feedback to improve service ; Responds to… more
- Office of the Director of National Intelligence (Mclean, VA)
- …order to ensure the team is capable of providing exceptional media products and customer service that is in close alignment with mission requirements. Superior ... highest quality media products and services in close alignment with ODNI customer programs and requirements. Ensure continuity of team operations by guaranteeing… more
- Office of the Director of National Intelligence (Mclean, VA)
- …and communicative Production Coordinator with strong problem-solving skills and exceptional customer service to oversee production processes and requests. The ... in order to ensure the team is capable of providing exceptional products and customer service . Initiative and ability to multi-task, prioritize, and manage time… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …group problem-solving situations; Uses reason even when dealing with emotional topics. + Customer Service - Manages difficult or emotional customer ... planning, and retirement planning + Document all financial counseling case records in the Government's electronic case ...situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to… more