- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Graybar (Sterling, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Merck (Richmond, VA)
- …Management (BRM), Clinical Experience, Customer Engagement, Customer -Focused, Customer Relationship Management (CRM), Customer Service , Data ... a driven, customer -focused, and collaborative team. As an Oncology Sales Representative , you will be a key member engaging with customers to address identified… more
- Conduent (Chesapeake, VA)
- …work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every ... is noticed and valued every day. **Benefits Call Center Representative ** **ONSITE - Chesapeake, VA** **Monday - Friday |...caller. **Requirements:** We're looking for candidates with strong customer service skills and natural empathy. To… more
- Conduent (Chesapeake, VA)
- …work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every ... is noticed and valued every day. **Benefits Call Center Representative ** **ONSITE - Chesapeake, VA** **Monday - Friday |...caller. **Requirements:** We're looking for candidates with strong customer service skills and natural empathy. To… more
- Travelers Insurance Company (Ashburn, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience. + Demonstrated ownership… more
- Wells Fargo (Roanoke, VA)
- …multi-tasking, and prioritization skills + Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, ... complaints for regulatory and non-regulatory flags and classify risks appropriately in case management system to ensure customer issues are addressed while… more
- Travelers Insurance Company (Woodbridge, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Travelers Insurance Company (Richmond, VA)
- …proceedings, and other rules and regulations applicable to the insurance industry. + Customer Service : + Advanced ability to build and maintain productive ... and indemnity position of the claim with a Medical Case Manager. Independently handles assigned claims of low to...outcome. + Collaborate with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of… more
- ABM Industries (Alexandria, VA)
- … Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related ... meeting departmental goals and objectives. As a senior company representative , the HVAC Service Manager often communicates...and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates… more
- CACI International (Chantilly, VA)
- …Fulfillment and Service Catalog processes to meet evolving business and customer needs * Develop and maintain procedures, work instructions, and templates to ... Service Catalog/Request Fulfillment Management - Requirements Analyst Job...fulfillment of requests * Take corrective action based on customer feedback or dissatisfaction; ensure similar case … more
- Medtronic (Charlottesville, VA)
- …medical terminology, medical procedures and the medical device industry + Excellent customer service skills + Excellent interpersonal, written and verbal ... calls to hospitals or clinics to support vascular sales, service and education objectives with high energy, product knowledge...case support based on the needs of the customer , including short term notice + Support all business… more
- Stryker (Richmond, VA)
- …teams to contact customers in order to identify sales opportunities, deliver excellent customer service , and further developthe customer relationship. + ... + The Foot & Ankle Sales Associate will partner closely with Sales Representative (s) in the area to quicklylearnthe medical device industry and Foot & Anklebusiness,… more
- CyrusOne (Sterling, VA)
- …manage multiple concurrent priorities + Excellent time management skills + Demonstrates strong customer service skills and takes ownership of the customer ... Management support for certain key accounts to ensure successful service delivery. **Responsibilities:** Management of the Facilities + Employee Management… more
- ABM Industries (Arlington, VA)
- …shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. **Specific Duties/Essential Job ... duties may be assigned) + Achieve operational performance and functional service activities. + Provide technical guidance, interpret policies and procedures, and… more
- National Reconnaissance Office (NRO) (Chantilly, VA)
- …responsibilities of the position may require NRO Contracting Officer Technical Representative (COTR) qualification within NRO policy-defined timelines. This is a ... on engineering, architecture or scientific problems, programs, and functions to a broad customer base + Develop and modify analytic models and methods to meet the… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …supervision to a Behavioral Health and Outpatient (BHOP) Team, while reviewing customer service and addressing concerns as they arise. Provides quality ... + Questions Job Announcement This position supports our Behavioral Health Outpatient & Case Management Services Division. You will work as part of and collaborate… more
- SpartanNash (Bluefield, VA)
- …dispatcher/supervisor to accomplish routine vehicle maintenance and repairs. + Provide quality customer service at every delivery location; note and report ... instructions. + Good organizational, prioritization and attention to detail skills. + Good customer service skills. + Ability to read maps, route schedules, and… more
- Service Source (Charlottesville, VA)
- …Ability to work independently and as part of a team. + Excellent customer service skills (virtually and face-to-face). Supervision Received General Supervision: ... Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.… more