- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Graybar (Harrisonburg, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …position performs in the assigned functional areas of general office administration, customer service , and/or reception/public contact. Note: All DAS positions ... Lead Customer Care Representative (Administrative Assistant IV)...animal welfare organization, or veterinary practice. + Experience providing customer service experience in a fast-paced environment… more
- Graybar (Sterling, VA)
- Make a difference. As a Service Representative Off-Site, you serve as key contact and liaison for customers to ensure total customer satisfaction. In this ... less experienced representatives. + Coordinate the prompt handling of customer service requests including but not limited...Days** to spend time away from work or in case of an illness. + Rest and recharge during… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Cardinal Health (Richmond, VA)
- …and other related service issues when they cannot be resolved by the customer service team. + Effectively utilize and update sales tools to accurately ... competitors and competitive products etc. + Foster productive relationships with Marketing, Customer Service , and other key internal stakeholder groups + Resolve… more
- Wells Fargo (Roanoke, VA)
- …multi-tasking, and prioritizing skills + Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, ... complaints for regulatory and non-regulatory flags, and classify risks appropriately in case management system to ensure customer issues are addressed while… more
- Travelers Insurance Company (Ashburn, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Travelers Insurance Company (Ashburn, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Travelers Insurance Company (Richmond, VA)
- …established professional guidelines as well as applicable state laws. + Provides quality customer service and ensures file quality. + Shares accountability with ... Provide quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- Travelers Insurance Company (Richmond, VA)
- …proceedings, and other rules and regulations applicable to the insurance industry. + Customer Service : + Advanced ability to build and maintain productive ... and indemnity position of the claim with a Medical Case Manager. Independently handles assigned claims of low to...outcome. + Collaborate with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of… more
- Cardinal Health (Richmond, VA)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... + 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... and procedures. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Ability to work effectively with people under stress; + Ability to provide excellent customer service ; + Ability to identify clients in crisis and intervene to ... Wellness & Recovery Program Supervisor (Human Service Worker IV) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5095828) Apply Wellness… more
- Coast Guard Community Services Command (Chesapeake, VA)
- …DUTIES : The Customer Experience Manager leads and manages CGX's customer service operations while driving enterprise-level customer experience ... to align customer -focused initiatives with business objectives. The role oversees customer service , loyalty and CRM staff, establishes service standards,… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …ethics related to confidentiality of client information; Ability to provide excellent customer service ; Ability to work in a team environment; Ability ... One year of experience in recordkeeping, data entry, eligibility determination, and/or customer service . + Professional experience in Microsoft office suites and… more
- ABM Industries (Alexandria, VA)
- … Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related ... meeting departmental goals and objectives. As a senior company representative , the HVAC Service Manager often communicates...and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …graduation; Plus two years of experience providing administrative support, technical support, customer service , or working in a court or legal environment. ... Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive...recording; Prepares and processes legal documents; Enters and updates case information in the case management system;… more
- ABM Industries (Arlington, VA)
- …oral or diagram form. Ability to deal with problems involving several variables in customer service environment. Ability to manage your time and the time of ... Service ** Create a work order for every customer that requires assistance. Assign Team Leads to aircraft...**Physical Demands:** ( _The Physical Demands described here are representative of those that must be met by an… more