- InterSources, Inc. (Richmond, VA)
- Job Title :IT Customer Relationship Manager Location: Richmond, VA, Hybrid Rate : Best competitive rate local candidates required due to onsite requirement** first ... of all products and services by ITD. *Assigned to partner with Districts to act as a point of...projects and service delivery requests. *Identifying, championing, and communicating customer needs. *Consult and collaborate with ITD teams managing… more
- InterSources, Inc. (Chesterfield, VA)
- …and system rollout. Focus is to assist with the development of an Okta Customer Identity and Access Management (CIAM) solution. The incumbent will serve as the Team ... global platform and they are causally linked with our success . We provide strategic and technical advice, and we...or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide… more
- InterSources, Inc. (Richmond, VA)
- …to support field. *Complete incident resolution at the highest levels of customer service. *Standardize help request processes and approaches. *Manage broadcasts and ... global platform and they are causally linked with our success . We provide strategic and technical advice, and we...or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide… more
- Dream Finders Homes LLC (Chantilly, VA)
- We are hiring entrepreneurial spirits who are disciplined to deliver, passionate for success and seeking a six+ figure income. Dream Finders Homes is committed to ... providing exceptional customer service while delivering beautifully innovative homes. Sales Consultants...leads to welcome potential buyers to the community. We partner with home buyers throughout the process from hello,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Customer Success Partner ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... will align yourself with interesting and strategic work. CGI is Seeking an experienced Customer Success Partner to join our team. Advantage Customer … more
- Cornerstone onDemand (Virginia Beach, VA)
- …delivery expertise, project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:** ... address partner -identified issues and ensure timely resolution. Flag trends with Partner Success Manager to address issues affecting all partners. +… more
- Amazon (Arlington, VA)
- …to build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey ... of systems. This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective… more
- SAP (Reston, VA)
- …units with Marketing, Chief Business Offices and other key stakeholders such as Sales, Customer Success Partners, Partner Ecosystem Success , and Revenue ... fuel revenue growth. This is a high-impact role for someone who understands both customer success and the revenue engine of a modern SaaS company. You will drive… more
- Amazon (Arlington, VA)
- … success programs through respective service domain teams and partner success team. - Engage with customer employee personas to understand their unique ... Description As Principal, Customer Success Specialist GenAI within the...you're applying in isn't listed, please contact your Recruiting Partner . Our compensation reflects the cost of labor across… more
- Amazon (Arlington, VA)
- …the business development and partner management team in helping to ensure customer success in building and migrating applications, software and services on ... development and partner management team in helping to ensure partner and customer success in building and migrating applications, software, and services… more
- IBM (Herndon, VA)
- …escalation path to progress strategic renewals across the entire customer journey * Partner with Customer Success Engineers to identify and manage ... security, and scalability in their cloud journey. **Your role and responsibilities** Customer Success Architects help HashiCorp (an IBM Company) customers define… more
- Verint Systems, Inc. (Richmond, VA)
- …that is aligned to customer 's use case order to drive license revenue and customer success . Partner with customers to help consult and define their Voice ... At Verint, we believe customer engagement is the core of every global...a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will… more
- Albireo Energy, LLC (Sterling, VA)
- …in CRM, including stage progression, forecasting, and win/loss analysis. + Customer Success & Delivery Support + Partner with operations and project teams to ... scalability, and operational intelligence. The EAM will act as the customer 's trusted advisor, ensuring satisfaction, driving account expansion, and aligning Albireo… more
- Lumen (Richmond, VA)
- …the Acceleration & Growth team (AGT), including enhancing seller productivity, automating customer success processes, and improving partner processing tools. ... reach their full potential is essential for the long-term success of both Lumen and our customers. Hear from... journey; and improving tools and processes within the partner ecosystem. + ** Customer Experience** - Includes… more
- Kyndryl (Richmond, VA)
- …world for our employees, our customers and our communities. **The Role** The Customer Partner and Federal Unit Leader has end-to-end responsibility for ... for driving cost management and standardization of delivery services. ** Customer Success , Commercial Success , Distinctive...if you are hired to work at a client, customer , or partner location, you may be… more
- Amazon (Arlington, VA)
- …Create and implement multi-channel programs (events, digital, direct) that deliver personalized customer experiences * Partner with regional marketing teams to ... the end-to-end execution of territory ABM programs, working backwards from customer needs to create data-driven, multi-channel campaigns that accelerate pipeline and… more
- Concentrix (Richmond, VA)
- …and converting the service relationships our clients have with their existing customer base. The Partner Development Manager calls upon existing client ... Job Title: Partner Development Manager (Remote) Job Description The ...on managing complex B2B client accounts and delivering exceptional customer experiences. Key responsibilities include: + **Resolving escalated … more
- ServiceNow, Inc. (Vienna, VA)
- …as we pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of ... + Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health,… more
- Amazon (Arlington, VA)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead ... a team of Customer Success Managers responsible for influencing growth across the businesses of Amazon's top vendor partners while improving end- customer and… more
- Cengage Group (Virginia Beach, VA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager, Customer Success , you will play a dual role-serving as a strategic ... experiences and measurable results. **What You'll Do Here:** ** Customer Acquisition & Onboarding** + Partner with...members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** +… more
