- Pearson (Richmond, VA)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Amazon (Arlington, VA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Amazon (Arlington, VA)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Amazon (Arlington, VA)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Rocket Software (Richmond, VA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you...Retirement Savings with matching contributions** **Monthly student debt benefit program ** **Tuition Reimbursement and Certificate Reimbursement Program … more
- Amazon (Arlington, VA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners?...internal and partner facing content that meets audience and program requirements in creative and engaging ways - Analyze… more
- SAIC (Reston, VA)
- …is seeking a driven and customer -centric individual to join our team as a Customer Success Manager . **This is a hybrid job located in the Northern ... short-term efforts, including demos, implementations, and prototypes. As a Customer Success Manager , you will...and Expectations Management:** + Collaborate with sales, BD, and program teams to gather requirements for customer … more
- Amazon (Herndon, VA)
- …experience and provide our operations teams with a work-ready workforce. Our Customer Success team is seeking an experienced Manager who is customer ... the Sr. Manager , Data Center Learning, each Manager of Customer Success is...tool (Tableau, OBIEE, PowerBI, etc.) - Proven experience in program management with emphasis on reviewing project plans, aligning… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- Confluent (Richmond, VA)
- …+ Ability to contribute to, and articulate, the long term strategy of the Confluent Federal customer success program + Ability to handle ambiguity and lead a ... experienced technical leader to manage our team of Federal Customer Success Technical Architects (CSTAs). Our CSTAs,...Architects (CSTAs). Our CSTAs, similar to a Technical Account Manager (TAM), work with our Strategic customers in our… more
- Sprinklr (VA)
- …driving seamless implementation, adoption, and long-term success . **What You'll Do:** As the ** Success Program Manager ** , you will lead the execution of ... de-risking challenges, and driving alignment across Sales, Product, Implementation, Support, and Customer Success . + **Shape the strategy during pre-sales** ,… more
- Qualtrics (Reston, VA)
- …people across the globe who think that's work worth doing. **Senior Specialist, Technical Success Manager - Financial Sector** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- Amazon (Arlington, VA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...and delivery within the portfolio. From Day 1, Technical Program Managers are given ownership and the autonomy to… more
- Cisco (VA)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- EPAM Systems (Mclean, VA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... Establish and maintain performance metrics to evaluate project and program success + Prepare regular reports and...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Amazon (Arlington, VA)
- …by migrating their enterprise infrastructure and applications to AWS? AWS is seeking a Customer Solutions Manager (CSM) to help grow customer adoption of ... new ideas, tools and mechanisms. Key job responsibilities CSMs are measured on customer 's success of cloud adoption including EUC workloads migrated to AWS,… more
- Amazon (Arlington, VA)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... help us grow. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...owned by the CSM that are critical to the success of our customer 's cloud journey. You… more
- BAE Systems (Sterling, VA)
- …including data structures suitable for AI applications.Responsibilities of the Deputy Program Manager includes customer engagement, monthly ... experienceleading and driving team performance to join our technology-based program supporting a key government customer .As the...to being able to roll up sleeves to ensure success . The program manager must… more
- Dodge Construction Network (Richmond, VA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...and ensure customer satisfaction + Execute successful customer engagement program through customer … more
- Amazon (Arlington, VA)
- …future of the US Federal Civilian agencies by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to ... mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.… more