- Kimpton Hotels & Restaurants (Charlottesville, VA)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the… more
- Kimpton Hotels & Restaurants (Charlottesville, VA)
- …on responsibilities outside of this job description at times, as we all do. **As a Guest Service Agent :** + Responsible for providing quality guest ... coach, and encourage a team to not only exceed guest expectations but also grow and develop! **Some of...include registration and check-out, PBX operations, mail and message service . + Review arrivals, noting special requests, blocking rooms… more
- US Marine Corps (Quantico, VA)
- …who keep the organization functioning smoothly and effectively. Responsibilities Accepts guest reservations via telephone and in person, always adhering to ... and checks out guests, assigns rooms, issues and controls keys, presents guest folios, collects payments, maintains records using the property management system.… more
- BBL Hospitality (Norfolk, VA)
- Front Desk Agent Job Details Job Location Springhill Suites ODU - Norfolk, VA Position Type Part Time Salary Range $14.00 - $16.00 Hourly Job Shift Any Job Category ... to Full-Time associates + Associate Travel Program Discounts Front Desk Agent is responsible for assisting guests efficiently, courteously and professionally in… more
- Sage Hospitality Group (Alexandria, VA)
- **Why us?** Sage Hotel Management is currently seeking an experienced Guest Services Agent at Morrison House Autograph Collection Hotel, in Alexandria, VA. At ... touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and… more
- Love's Travel Stops & Country Stores (South Hill, VA)
- …**_Where People are the Heart of Our Success_** ** ** **Hotel Hospitality Agent ** Hospitality Agents maintain and promote excellence in hospitality and customer ... service at all times; welcoming and serving guests in...local area and other general product knowledge and answer guest questions and inquiries. + Input and retrieve information… more
- IHG (Petersburg, VA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- IHG (Arlington, VA)
- …Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big ... The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- Aimbridge Hospitality (Herndon, VA)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- IHG (Petersburg, VA)
- …and Requirements:_** High School diploma or equivalent, plus one year front desk/ guest service experience. Some college preferred. Must speak fluent English. ... that may require additional monitoring or follow-up. 1. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to… more
- Marriott (Mclean, VA)
- **Job Number** 24069160 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Tysons Corner, 1700 Tysons Boulevard, McLean, Virginia, ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...we set the standard for rare and special luxury service the world over and pride ourselves on delivering… more
- Marriott (Falls Church, VA)
- …Weekends, Pay: $20.50/hour **Job Number** 24095842 **Job Category** Rooms & Guest Services Operations **Location** Falls Church Marriott Fairview Park, 3111 Fairview ... Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that… more
- HEI Hotels and Resorts (Vienna, VA)
- …Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. ... of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. + Promptly answer the telephone… more
- Omni Hotels (Hot Springs, VA)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... scheduled. + Upsell and have product knowledge to assist guest + Any other reasonable task as requested by...management Qualifications + Must have strong and excellent customer service skills + Flexible schedule to include evenings, weekends… more
- Omni Hotels (Hot Springs, VA)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... in relation to their participation in recreation activities. + Provide seamless service through accurate scheduling of guests' requests. + Maintain Omni standards… more
- Aimbridge Hospitality (Manassas, VA)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Aimbridge Hospitality (Richmond, VA)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more